Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I'm glad you were able to verify it was legitimate! This is such a common concern - I went through the same worry when I first started getting these texts. One tip I learned: you can also enable login notifications in your NY.gov account settings so you get alerts whenever someone (hopefully just you) accesses your account. It's an extra layer of security that gives me peace of mind, especially with all the scam attempts targeting unemployment recipients these days.
That's a really smart tip about enabling login notifications! I had no idea that was an option. Going to set that up right now - with all these scams targeting unemployment benefits, every extra security measure helps. Thanks for sharing that!
Great advice everyone! I just wanted to add that if you're ever unsure about a text, you can also forward suspicious messages to 7726 (SPAM) to report them. I've been getting unemployment texts for months now and they're definitely legit when they come from those official short codes. The NYSDOL fraud team is also pretty responsive if you email them with concerns - they got back to me within 24 hours when I reported a sketchy text that turned out to be a scam (it was asking for my full SSN via text which is a dead giveaway).
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my friend used that claimyr thing the other person mentioned and said it worked. shes been telling everyone about it cause the regular phone line is impossible
Two people recommending it makes me feel better about trying it. I'm going to look into it today.
Just checking back - were you able to get through to anyone? Did anything work for resolving your pending status?
YES! I finally got through using Claimyr and found out my claim was stuck because of the interstate wages issue like someone here suggested. The agent was able to see that they needed wage verification from CT, which had never been requested properly. She submitted the request while I was on the phone and told me it should be resolved within 10 business days. THANK YOU everyone for the help!
That's amazing news! So glad you finally got some answers after all these months. The interstate wages thing makes total sense - the system probably had no way to automatically handle that verification. Hopefully this helps other people who might be stuck with similar issues. Keep us posted on whether it actually gets resolved in those 10 days!
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update us when u hear back!! i hope they fix it fast for u!
I will! Thanks for all the support, everyone. I feel much better having a plan now. I'll let you know what happens after I try these approaches.
I went through something very similar in 2023! The same exact scenario - overpayment issue followed by a mysterious "job refusal" letter that made no sense. In my case, it turned out to be a data entry error where they accidentally linked someone else's job refusal to my claim number. What saved me was getting everything in writing. When I finally got through to an agent (took forever), I asked them to email me a summary of what they found and corrected in my file. That written confirmation became crucial when the same error popped up again a month later. Also, when you respond to the letter, be very specific about your job search activities during that time period. List the actual jobs you DID apply for around March 1st if any, to show you were actively seeking work, not refusing it. This helps demonstrate the letter is clearly wrong. Stay strong - these system errors are frustrating but they do get resolved eventually!
Thank you so much for sharing your experience! A data entry error linking someone else's job refusal to my claim makes perfect sense - that would explain why this came out of nowhere. I'm definitely going to ask for written confirmation of any corrections they make to my file. That's really smart advice about listing my actual job search activities too. I did apply to a few positions around that time, so I'll include those details in my response to show I was actively looking for work, not refusing it. It's reassuring to hear that these errors do get fixed eventually, even though the process is incredibly stressful!
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I'm in the exact same boat! My payments stopped about 2 weeks ago with no explanation and I've been calling nonstop. The automated system just hangs up on me every single time. I've tried the 888-209-8124 number at all different hours and it's like they don't want us to get through. Reading through all these comments, it sounds like contacting my assemblyperson might be the way to go. I'm also curious about this Claimyr service everyone's mentioning - has anyone actually used it recently? I'm getting desperate because my car payment is due next week and I have no idea when this will get resolved. The NY unemployment system is absolutely broken.
I feel your frustration! I'm brand new here but going through the exact same nightmare. My benefits stopped 3 weeks ago and I can't get through to anyone either. Reading all these suggestions is really helpful - I had no idea you could contact your assemblyperson for help with unemployment issues. The Claimyr service sounds interesting too, though I'm still a bit skeptical about paying for something like that. Has anyone tried the Twitter approach @NYSLabor that Oscar mentioned? That might be worth a shot since it's free. This whole system really does seem designed to make us give up. Stay strong!
I'm dealing with the exact same issue! My payments stopped about 10 days ago and I've called that main number probably 30+ times with no luck. The system just hangs up after the automated menu every single time. I tried the assemblyperson route that people mentioned here and actually got a response within 2 days - they're looking into it now. I also tried the Twitter DM approach to @NYSLabor and surprisingly they responded asking for my claim details (without SSN obviously). Still waiting to hear back but it's the most progress I've made. This thread has been so helpful - I had no idea there were all these alternative approaches. The Claimyr service sounds promising too, might give that a shot if the assemblyperson route doesn't pan out. Hang in there, sounds like persistence with multiple approaches is key!
That's really encouraging to hear about the assemblyperson and Twitter responses! I hadn't thought about trying multiple approaches at the same time. It sounds like you're making more progress in a few days than most people do in weeks. I'm definitely going to try the Twitter DM approach tomorrow - even if it's a long shot, at least it's something proactive I can do while waiting on other channels. Thanks for sharing your experience, it gives me hope that there might actually be a way through this maze!
Alexis Robinson
Just wanted to add that if you're unsure, document EVERYTHING. Keep a log of every job application, networking event, career fair, even informational interviews. I use a simple spreadsheet with dates, company names, and what type of contact it was. This way if there's ever a question about your work search activities, you have proof.
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Miguel Hernández
I'm dealing with this exact same confusion! I was laid off from a tech job in January and I've been second-guessing myself every week on which category to select. What's helped me is calling it a "general work search" situation since I'm looking for similar roles to what I had before. But honestly, the descriptions are so vague that I feel like I'm guessing half the time. The stress of potentially messing up my benefits over unclear wording is almost worse than being unemployed itself. Really wish they would just provide clearer examples for each category.
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