Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I had issues getting through to KeyBank when I needed help with my unemployment card too. Ended up using Claimyr (claimyr.com) to get connected to an actual NYS Department of Labor agent who could help coordinate with KeyBank. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling around.
How much does that service cost? I'm already broke waiting for my unemployment money lol
It's worth checking out - they focus on getting you connected quickly rather than keeping you on hold forever. The time saved is usually worth it when you're dealing with urgent card issues.
The whole KeyBank system is a nightmare tbh. Why can't NYS Department of Labor just do direct deposit like normal jobs? This debit card thing is so outdated and causes nothing but problems when you lose it or it gets damaged.
You can actually switch to direct deposit! Just log into your my.ny.gov account and change your payment method in the NYS Department of Labor section.
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New York's unemployment benefit amount is not affected by how many dependents you have. Some states do provide dependent allowances, but NY isn't one of them. Your weekly benefit amount is calculated based on your earnings during your base period (roughly the first four of the last five completed calendar quarters before you filed your claim).
Hey Aurora! I went through this exact same anxiety when I was approaching my 26-week limit last year. Just wanted to add that while you're waiting to hear back from the career center, you might also want to look into SNAP benefits if you haven't already - they can help bridge the gap with food costs if your unemployment does run out. Also, some local churches and community organizations have emergency assistance programs that can help with utilities or rent for a month or two while you're job searching. It's not ideal, but having a backup plan really helped ease my stress during those final weeks. Good luck with everything!
Thanks Katherine, that's really helpful practical advice! I hadn't thought about looking into SNAP or local assistance programs as a backup plan. Do you remember roughly how long the SNAP application process took? I'm hoping I won't need it, but you're absolutely right that having a plan B would help with the anxiety. Also, did you end up finding work before your 26 weeks ran out, or did you have to navigate that gap period?
This is such valuable advice! I'm actually Aurora's friend and have been helping her research all this stuff. Katherine, do you happen to know if there are any income limits for SNAP when you're still receiving unemployment benefits? I know Aurora is getting close to that 26-week mark and we're trying to figure out all her options. Also, any tips on finding those local community assistance programs? Some of them seem pretty hard to track down online.
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Just went through this same thing with a rental assistance program. They specifically told me unemployment doesn't count as public assistance but it DOES count as income that they need to verify. So make sure you have your benefit determination letter ready.
I just want to add that if you're applying for federal programs, they often have very specific definitions. For example, HUD housing programs typically don't consider unemployment as "public assistance" but they do count it as income. State programs can vary though. I'd recommend looking for the program's definition section in their application materials - they usually spell out exactly what they consider public assistance. Good luck with your applications!
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I had this issue and it turned out someone had already filed a claim using my SSN!!! Call them ASAP and check if that's what's happening. Identity theft with unemployment is huge right now.
Oh god that's terrifying. How did you finally get through to check?
I used claimyr.com to get through after trying to call for days. The agent confirmed someone else had already filed using my info. Huge mess to clean up but at least I found out.
I went through this exact same frustrating experience last month! The NY unemployment system is seriously broken right now. After multiple failed attempts online, I found that calling the unemployment office directly at 8:30 AM sharp (right when they open) gave me the best chance of getting through. It still took about 45 minutes on hold, but I was able to speak with an agent who filed my claim over the phone in like 10 minutes. She told me the online system has been having major issues since their last update and they're processing a lot more claims by phone now. Hang in there - once you get a human on the line, they can sort it out quickly!
Leo Simmons
From my experience working in HR, I can confirm what others have said - employers really only get basic notification details. When someone files unemployment, we get a form showing the claim was filed, the employee's stated reason for leaving, and their work dates with us. We have to respond within 10 days if we want to contest it. The system doesn't show us benefit amounts, job search activities, or any ongoing claim details. It's designed to be pretty straightforward - we just confirm or dispute the basic facts about the employment separation. Filing for unemployment is a normal part of the process after layoffs, so don't worry about it affecting future opportunities with the company.
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Effie Alexander
•That's really helpful to hear from someone who's actually handled this from the employer side! The 10-day response window is good to know too. I was worried they might get ongoing updates about my claim status, but it sounds like it's really just that initial notification and response period. Thanks for the reassurance about it being routine after layoffs - that definitely makes me feel better about potentially reapplying there down the road.
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Mei Chen
I went through this exact situation a few months ago and was worried about the same thing! What really helped ease my mind was learning that the employer notification is handled through their payroll/HR department, not individual managers. So even if you do apply back there later, the person interviewing you probably won't have any knowledge of your unemployment claim unless they specifically went digging through HR records (which would be pretty unusual). The whole process is way more private than I initially thought. Just make sure you're honest about your reason for leaving when you file - that's the one thing they can see and respond to if it doesn't match their records.
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Ethan Taylor
•That's such a good point about it going through HR/payroll rather than individual managers! I hadn't thought about that aspect. It makes total sense that the people doing the actual hiring wouldn't necessarily have access to or knowledge of unemployment filings unless they were specifically looking for it. Thanks for sharing your experience - it's really reassuring to hear from someone who went through the same worries and came out fine on the other side.
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