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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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UPDATE: I managed to get through! Used the Claimyr service and got connected with an agent in about 20 minutes. They verified my identity and gave me my total benefits for the year. They also helped me update my email address which is why I wasn't getting the reset emails. Finally got back into my account too. Thanks everyone for the suggestions!
Great to hear! For anyone else with this issue - another option is to request a paper copy of your 1099-G by mail by calling the tax form specific number I mentioned above. But it can take 2-3 weeks to arrive, so the direct phone method is faster if you need the information urgently.
Wow, this thread has been super helpful! I'm in a similar situation where I can't access my account after my benefits ended. Just wanted to add that if anyone else is having trouble with the NY.gov ID system, I found out you can also try creating a completely new NY.gov ID account with the same SSN if your old one is completely locked out. Sometimes the system will recognize you already have benefits history and link it to the new account. Worth a shot if nothing else works!
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I went through something similar about 6 months ago when I needed surgery. The whole system is confusing but here's what I learned: You definitely can't get unemployment while on medical leave because you have to certify that you're able and available to work each week. But New York State Disability Benefits saved me - it's usually 50% of your average weekly wage up to a cap. The application process was way easier than I expected too. Your employer should have given you info about their disability insurance carrier when you started, but if not, HR should be able to help you get the forms. Don't wait to apply because there might be a waiting period before benefits kick in. Good luck with your procedure and recovery!
This is really helpful info, thank you! I'm wondering about the timing - should I apply for disability benefits before my surgery or can I wait until after? Also, did you have any issues with your employer's HR department when you were going through this process? I'm a bit nervous about navigating all the paperwork while dealing with the medical stuff.
You should definitely apply for disability benefits as soon as possible, ideally before your surgery if you can. There's usually a 7-day waiting period before benefits start, so applying early helps avoid gaps in income. As for HR, most are pretty helpful with this since it's a standard process they deal with regularly. Just ask them for the disability insurance carrier information and the claim forms. Don't stress too much about the paperwork - it's usually just basic info about your medical condition and work history. Focus on your health first, and the benefits will help bridge the financial gap during recovery.
I'm dealing with a similar situation right now and this thread has been super helpful! One thing I wanted to add - when you apply for NY State Disability Benefits, make sure your doctor fills out their portion of the forms completely and accurately. My claim got delayed by almost 3 weeks because there was missing info from my physician's office. Also, keep copies of everything you submit because if there are any issues, having your own records makes follow-up so much easier. The stress of navigating benefits while preparing for surgery is real, but hang in there - the disability benefits really do help cover essential expenses during recovery.
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Thank you all for the advice. I'm going to try applying anyway when the time comes and make sure I document everything leading up to my last day. Will probably use that Claimyr service to actually reach someone since it sounds impossible to get through otherwise. If anyone has successfully navigated this specific situation I'd really appreciate hearing what worked. This whole thing is so stressful.
Good plan. One last tip: in your application, focus on your willingness to work and avoid framing it as refusing a requirement. Instead, emphasize that you were satisfactorily performing your job duties and that circumstances beyond your control led to your separation. The nuance in how you present your case can sometimes make a difference.
I'm really sorry you're going through this situation. As someone new to this community, I've been reading through all the responses and it seems like you're getting solid advice from people who've been through similar experiences. The documentation tip from Oliver is especially important - make sure you keep records of everything. One thing I noticed is that you mentioned the testing alternative costs $150/week. Have you checked if your health insurance might cover any of that cost? Some plans do cover regular testing for employment purposes. Also, since you're already job hunting (which is smart), you might want to look into whether any potential new employers offer signing bonuses that could help bridge any gap in income if unemployment doesn't work out. Hang in there - this is definitely a tough spot to be in, but it sounds like you're approaching it thoughtfully and getting prepared for different scenarios.
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This exact same thing happened to me 2 weeks ago! Filed Sunday, usually get paid Thursday, but nothing came through. I was panicking because I really needed that money. Turns out they had put a "hold" on my account for some random review - didn't even notify me. Had to call 3 times before I got through to someone who could explain what was going on. The agent said it happens more frequently now because they're being extra cautious about fraud. Once they cleared the hold, I got my payment the next day plus the delayed one. Definitely try calling if nothing shows up by Monday, but don't stress too much - it's probably just a system glitch or routine review.
This is really helpful to know! I'm glad it worked out for you eventually. It's so frustrating that they don't even notify you when there's a hold - how are we supposed to know what's going on? I'll definitely try calling on Monday if nothing shows up. Thanks for sharing your experience, it makes me feel less anxious about the whole situation.
I've been dealing with NY unemployment for over a year and this kind of random delay happens way more often than it should. In my experience, it's usually one of three things: 1) They're doing a routine audit of your account (no notification given), 2) Something in your certification answers triggered an automatic flag, or 3) Just plain system glitches. The frustrating part is they never tell you what's happening! I'd suggest logging into your account and checking if there are any messages or alerts you might have missed. If nothing shows up by Monday, definitely call them - the sooner you get it sorted the better. I know the phone wait times are brutal, but it's really the only way to get answers. Hang in there, you'll get your payment eventually!
Mohammad Khaled
good point about keeping records. i always screenshot my weekly claim confirmations just in case
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Vince Eh
Just wanted to share my experience - I had a similar situation last year. You definitely want to file that final weekly claim and report your new job start date and expected earnings. I reported everything properly and had no issues. The system automatically closed my claim after I stopped filing. One tip: if you're starting on a Monday, that counts as working during that benefit week, so make sure to report it even though you'll only work a few days. Better to over-communicate with NYS DOL than leave them guessing why you stopped filing.
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Brian Downey
•This is really helpful advice! I'm in a similar boat - got a job offer but won't start for another two weeks. So I should keep filing weekly claims until I actually start working, then file one final claim for the week I start and report the job details there? Just want to make sure I understand the timing correctly.
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