Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Congrats on getting that resolved and getting your extra $504! This thread has been super helpful - I'm definitely going to check my old account now to see if there's anything pending. It's crazy how many people this system audit has affected. Really glad you used that Claimyr service too since it sounds like getting through to NYSDOL directly is nearly impossible these days.
Yes, this whole thread has been so informative! I'm in a similar situation - got an unexpected KeyBank card two weeks ago and was totally confused. Reading everyone's experiences here makes me feel much more confident about activating it. @Jacinda Yu congrats on the extra $504! That s'a nice surprise. I m'going to check my payment history tonight and probably try that Claimyr service too if I need to call NYSDOL. Thanks everyone for sharing your experiences - this community is so helpful for navigating these confusing unemployment situations!
This is such a relief to read! I was getting really anxious about whether to activate mine or not. The fact that so many people are experiencing this and it's turning out to be legitimate backpay makes me feel much better. I got a similar KeyBank card last Friday with no explanation and have been paranoid about scams. Going to check my payment history and determinations section right now. Thanks for updating us with your resolution - knowing it was worth $504 definitely motivates me to investigate mine further!
I'm so glad this thread exists! I just joined this community because I'm dealing with the exact same situation - got a KeyBank card out of nowhere last week and was completely baffled. Reading through everyone's experiences has been incredibly reassuring. @Miguel Hernández I totally understand the anxiety about potential scams, but seeing all these success stories gives me hope it s'legitimate backpay. @Jacinda Yu thanks for sharing your update about the $504 - that s amazing!'It s wild'how many people are being affected by this system audit. I m definitely'going to check my payment history and determinations section tonight. Has anyone else had luck with the Claimyr service that was mentioned? Might be worth trying if I can t figure'things out from my online account alone.
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ugh the whole system is so unfair. here we are paying taxes on our unemployment benefits but then can't use that same income to qualify for basic things like housing. makes no sense!
I went through something similar last year. One thing that really helped was getting a letter from NYS Department of Labor showing my remaining benefit balance and duration. Some lenders want to see that you have at least 12 months of benefits left. Also, if you have any part-time work or side income, document that too - it shows additional stability. The market is tough but don't give up! Your credit score and down payment savings put you in a decent position.
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ugh why is everything so broken?? 🤬 we're just trying to survive here and they make it impossible. the whole system needs an overhaul
Calm down, Karen. They're probably just overwhelmed with claims. It sucks but no need to go all conspiracy theory.
@profile16 overwhelmed? its been 2 years since covid started. they've had plenty of time to fix this mess 🙄
I had this exact same problem! Here's what finally worked for me: 1. Try logging in during off-peak hours (early morning or late evening) 2. Use the "forgot password" option to reset your login credentials - sometimes the system gets confused about authentication 3. If you're getting error messages, screenshot them and save the error codes - it'll help when you do get through to someone 4. Check if there are any outstanding documents or forms they need from you that might be blocking your weekly certification The pending status is super frustrating, but don't give up on the weekly certifications even if the system is glitchy. You'll need those to get backpay once everything gets sorted out. Hang in there! 💪
This is super helpful advice! I especially like the tip about screenshotting error messages - I never thought to do that but it makes total sense. Quick question: when you say "off-peak hours," what times worked best for you? I've been trying randomly throughout the day with no luck.
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Make sure you're really clear about the timeline of events. I appealed mine and won because I could prove the employer changed their story between what they told NYS Department of Labor initially vs what they said later. Document everything and be very detailed about what actually happened on the day you were terminated.
That's a great point - they definitely changed some details when HR talked to me vs what my supervisor said happened.
Mei Chen
Same thing happened to me - filed the day after my layoff and had benefits within two weeks. Just make sure you have all your employment dates and salary info ready when you apply.
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Sean Matthews
Just to add some clarity - you definitely want to file immediately with NYS DOL. I made the mistake of waiting "until everything was sorted out" with my employer and lost almost 3 weeks of potential benefits. The application itself is pretty straightforward on their website, you'll just need your last employer's info, your SSN, and details about your work history. One tip: if you're having trouble with the website during peak hours, try filing early morning or late evening when traffic is lighter. Good luck!
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Yara Assad
•That's really helpful advice about the timing for the website! I was wondering about peak hours since I've heard government sites can get overwhelmed. Did you find the early morning worked better than late evening? I'm planning to file first thing tomorrow morning but want to make sure I pick the best time to avoid any technical issues.
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