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I went through something very similar about 6 months ago. My manager was creating a hostile work environment and eventually told me I could resign or be terminated for "performance issues" that were clearly fabricated. I documented everything - the conversations, dates, witnesses, even took photos of the impossible tasks I was being assigned. When I filed for unemployment, NYS Department of Labor did put my claim into adjudication, but I was ultimately approved. The key things that helped my case were: 1) I had written evidence of the ultimatum, 2) I could show a pattern of discriminatory treatment, and 3) I demonstrated that I had no reasonable alternative but to quit. The process took about 8 weeks, but I did receive back pay for the entire period. Don't let anyone tell you it's hopeless - constructive discharge is a real thing and NYS Department of Labor does recognize it when properly documented.
@Jabari-Jo Your story gives me so much hope! I'm dealing with a very similar situation where my manager has been making my work life unbearable and basically forced me to choose between resigning or getting fired. I've been reading through all these responses and taking notes on what documentation I need to gather. One thing I'm worried about though - did NYS Department of Labor require you to prove that you tried other remedies first, like filing a complaint with management or HR? My situation is that there's really no one above my supervisor to escalate to, and I'm concerned they might deny my claim for not "exhausting all options" even though there weren't really any other options available. Also, during those 8 weeks of adjudication, were you able to collect any benefits at all or did you have to wait until the final decision? I'm trying to figure out how to manage financially during what sounds like could be a lengthy process.
@Jabari-Jo Your experience is exactly what I needed to hear! I'm actually in a very similar situation right now. My supervisor has been making unreasonable demands and creating a hostile environment, and I'm seriously considering whether I have grounds for constructive dismissal. When you documented the "pattern of discriminatory treatment," how detailed did you need to be? I've been keeping a journal of incidents but I'm worried it might not be enough for NYS Department of Labor. Also, did you file your claim immediately after resigning or did you wait to gather more documentation first? I'm trying to balance getting the claim in quickly versus making sure I have everything I need to support my case.
I went through this exact situation last year when I was laid off from a $95k job. The $504 max is definitely a shock at first, but here's what helped me: Start applying immediately since there's a waiting week, set up direct deposit to get payments faster, and consider this an opportunity to reassess your expenses. I actually ended up finding a better position within 12 weeks. Also, don't forget you might be eligible for COBRA subsidies or marketplace health insurance to help with medical coverage during the transition.
Thanks for sharing your experience @Daniel Price! That's really encouraging to hear you found something better within 12 weeks. I'm definitely going to file right away - didn't realize there was a waiting week. The COBRA subsidies tip is super helpful too since I was worried about losing my health insurance on top of everything else. Did you find the job search requirements manageable while dealing with the stress of being unemployed?
@Giovanni Greco I feel your pain - I went through the same shock when I got laid off from a $120k job last year. The $504 max is brutal when you're used to higher earnings, but here are some practical tips that helped me survive those 4 months: 1) File your claim TODAY - don't wait, the sooner you start the process the better. 2) Start cutting non-essential expenses immediately (streaming services, dining out, etc). 3) Look into freelance or contract work in your field - you can still collect partial benefits if you earn under a certain threshold. 4) Network aggressively - most good jobs come through connections, not job boards. 5) Consider this time to maybe pivot to an even better role. The financial stress is real, but try to view this as a temporary setback rather than a catastrophe. You've got valuable experience at that salary level, so you're marketable. Hang in there!
I'm so glad to see people getting their approvals! I submitted my waiver in early June for a $2,100 overpayment from those duplicate payments. Reading through everyone's experiences here has been really helpful - it sounds like most people are getting approved after 3-4 months of waiting, which gives me hope. I was starting to panic thinking I'd have to pay it back, especially since it was clearly their system error. Has anyone noticed if they're processing June submissions yet, or should I expect to wait until September/October? The uncertainty is the worst part!
Hey Chloe! I just went through this same process and got my approval letter last week after submitting in late May, so you're probably looking at around 3-4 months from your June submission date. Based on what I've seen in this thread, they seem to be processing them in order, so you might hear back sometime in September or early October. I know the waiting is absolutely nerve-wracking - I was checking my mailbox obsessively every day! But from everything I've read here and my own experience, these system error cases are getting approved pretty consistently. Try to hang in there, and maybe consider calling if you hit the 4-month mark just to check on the status. The uncertainty really is the worst part, but it sounds like you'll be fine!
I'm in a very similar situation - submitted my waiver in mid-June for a $1,850 overpayment from those duplicate payments. Reading everyone's experiences here has been incredibly reassuring, especially seeing that most people are getting approved after 3-4 months. The waiting game is brutal though! I keep checking my online account and mailbox obsessively. It's encouraging to see that even with the long delays, NYSDOL seems to be recognizing that these were system errors on their end. Thanks to everyone who shared their timelines and outcomes - it really helps to know we're not alone in this mess. Fingers crossed we'll all have good news by fall!
This thread has been super helpful! I'm actually in the exact same boat - payment showing released from 11/14 but KeyBank says no pending deposit. Based on what everyone's shared here, it sounds like there's definitely been system issues with batch releases since their platform update. I'm going to follow the same steps: call KeyBank first to confirm (already did), then use that Claimyr service to reach an actual NYSDOL agent. Really appreciate everyone sharing their experiences and the specific phone numbers/resources. It's so frustrating when the automated system says everything is fine but your money is nowhere to be found!
@Yuki Sato You re'definitely on the right track following those steps! I ve'been lurking in this community for a while and have seen several similar posts about payment delays since the platform update. It seems like the Released "status" isn t'always reliable anymore - there s'clearly some disconnect between what the automated system shows and what actually gets processed to KeyBank. Good idea to document everything when you call too dates, (times, reference numbers in) case you need to escalate further. Hoping the Claimyr service gets you connected quickly like it did for the others!
I'm dealing with this exact same issue right now! My payment has been showing "Released" since 11/16 but still nothing on my KeyBank card as of today. After reading through all these comments, it's clear this is a widespread problem with their system updates. I called KeyBank first like everyone suggested (1-866-295-2955) and they confirmed no pending deposits from NYSDOL. Really frustrating when you're counting on that money! Going to try the Claimyr service that several people mentioned since it seems like the only reliable way to actually reach a human at NYSDOL these days. Thanks to everyone who shared their experiences and solutions - this thread is a lifesaver for people dealing with these payment glitches!
@Austin Leonard I m'in the same boat! My payment has been showing Released "since" 11/17 and it s'now been 4 business days with nothing hitting my KeyBank card. Just called KeyBank and they also confirmed no pending deposits. It s'so reassuring to see I m'not the only one dealing with this - was starting to panic that something was wrong with my specific claim. Definitely going to try that Claimyr service everyone s'recommending. Has anyone figured out if there s'a pattern to which claims are getting affected by these system glitches? Like is it random or tied to specific claim types or filing dates?
Amina Diop
I went through something similar with my anxiety and panic disorder. One thing that really helped my case was getting a detailed letter from my psychiatrist that specifically mentioned how my work environment was exacerbating my condition and that continuing to work there would be harmful to my recovery. NYS Department of Labor seems to take it more seriously when the medical professional explicitly connects your mental health condition to your inability to continue in that specific job. Also, if you do decide to quit, make sure you phrase it as "constructive dismissal" if your employer was unwilling to accommodate your disability - this can sometimes be treated more like a termination than a voluntary quit. The process is stressful but don't let that discourage you from applying if you truly need the support.
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Natasha Orlova
•This is really helpful advice! The "constructive dismissal" angle is something I hadn't considered. My employer basically said they couldn't make any accommodations and that I needed to "just deal with it" when I brought up my anxiety. That sounds like it could qualify as them being unwilling to accommodate my disability. Did you have to get a lawyer involved or were you able to navigate the constructive dismissal claim on your own through NYS Department of Labor?
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Keisha Johnson
•@ec8bf9e37cd4 That's exactly the kind of documentation that made the difference in my case too! I'd also suggest keeping a journal of specific incidents where your anxiety was triggered at work and how your employer responded (or failed to respond) to your requests for help. NYS Department of Labor reviewers seem to want concrete examples rather than general statements about workplace stress. The more detailed your timeline and the clearer the connection between your work environment and your mental health deterioration, the stronger your case will be. It's definitely worth the effort to document everything properly upfront rather than trying to reconstruct it later during the appeals process.
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Drew Hathaway
I'm dealing with a similar situation right now and wanted to share what I've learned from talking to a disability advocate. The key thing is that NYS Department of Labor looks at whether your resignation was "involuntary" due to circumstances beyond your control. For mental health conditions like anxiety, you need to show three main things: 1) Medical documentation that your condition prevents you from performing your job duties, 2) Evidence that you attempted to work with your employer on accommodations (even if they refused), and 3) Proof that continuing to work would cause significant harm to your health. I'm still in the process myself, but having everything documented from the start has made me feel more confident about my case. Also, don't be afraid to mention if your workplace contributed to or worsened your anxiety - that can actually strengthen your claim for good cause.
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Anastasia Fedorov
•This breakdown is super helpful! I've been so overwhelmed trying to figure out what exactly I need to prove to NYS Department of Labor. The three-part framework you mentioned makes it feel more manageable. I'm going to start documenting everything more systematically - especially conversations with my manager about accommodations. Did your disability advocate give you any specific advice about how detailed the medical documentation needs to be? Like, does it need to mention specific job tasks that trigger anxiety, or is a general statement about work being harmful enough?
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