Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Second update: Just checked my account and all three weeks of back payments have been processed! They're scheduled to deposit tomorrow. What a relief after all this stress!
@Isabella Silva You should definitely try the Claimyr service that Emma and Omar mentioned! I was skeptical at first but it really works. I had a similar issue where my verification wasn t'syncing between the systems and they got it sorted in one call. Don t'wait another 2 weeks - the longer you wait, the more stressful it gets. Worth every penny when you re'dealing with rent and bills!
That's awesome Emma! Thanks for keeping us updated throughout your process. This thread is going to be super helpful for others dealing with the same ID.me verification delays. It's such a relief when you finally see those payments come through after weeks of stress!
This is such valuable information! I'm going through the exact same thing right now - completed ID.me verification 6 days ago but my NY.gov account still shows "pending verification." Reading through everyone's experiences here really helps understand what to expect. It's frustrating how inconsistent the timeline seems to be, but at least now I know about the Claimyr option if I can't get through on the phone. Thanks everyone for sharing your real experiences with this process!
@Mei Liu I m'in a very similar situation! Just completed my ID.me verification 4 days ago and still seeing pending "on" the NY.gov side. This thread has been so helpful - it s'reassuring to know others have gotten through this successfully. The inconsistent timelines are definitely nerve-wracking when you re'waiting for payments, but seeing Emma s'positive outcome gives me hope. I think I ll'wait a couple more days and then try the Claimyr service if nothing changes. Thanks to everyone who shared their experiences here!
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Don't quit unless you absolutely have to! The system is rigged against workers who quit. Even with 'good cause' they'll find ways to deny you. Better to get fired honestly, then you're guaranteed benefits.
That's not accurate advice. NYS Department of Labor has specific good cause provisions for voluntary separations. Getting fired on purpose could backfire if it's considered misconduct.
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i made a spreadsheet to track all my calls to unemployment last year: - 47 calls over 3 weeks - average wait: 1hr 22min - got hung up on: 19 times - reached human: 6 times - problem actually solved: ONCE the system is a joke 🤡
Those stats are actually BETTER than my experience. I never got through even once after like 60 tries
I had to call at weird times like Tuesday at 7:58am or Friday at 4:47pm. Seemed to improve my odds of getting through.
I'm dealing with almost the exact same situation! Filed in October, got caught up in their verification nightmare for 2 months, and didn't certify during that time because the system kept showing my claim as "pending" and I thought there was no point. Now I'm approved but missing like 8 weeks of payments that I desperately need. Reading through all these responses is both helpful and terrifying - sounds like getting through to someone is a full-time job in itself. I'm definitely going to try that "payment not received" tip when calling the automated system. Has anyone had success getting backdated more than 6-8 weeks? I'm worried they'll say it's been too long even though it was their verification process that caused the delay in the first place. This whole system seems designed to make people give up and walk away from money they're legally entitled to.
I feel your pain! 8 weeks is definitely doable from what I've seen others get approved. The key thing is emphasizing that YOU weren't at fault - it was their verification system that caused the delay. When you call, make sure to mention that you were waiting for their approval process and weren't given clear guidance about continuing to certify. Document everything about your verification timeline too - dates when you submitted docs, when they requested more info, etc. That shows it was on their end. Don't let them discourage you from getting what you're owed!
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I went through this exact same situation with NYS DOL last year. Definitely go with "lack of work" as Diego mentioned - that's the correct category for staff reduction due to slow business. In the explanation box, keep it simple and factual: "Position eliminated due to reduced business/staffing needs" works perfectly. Don't overthink it! The key is being consistent with what your employer will tell them when they verify. Good luck with your claim!
That's really helpful to know you went through the same thing! I'm feeling much more confident about selecting "lack of work" now. Did you have any issues with the verification process, or did it go smoothly once you submitted everything correctly?
Just went through this process myself a few months ago! I was in retail too and got let go for the same reason - slow business, staff reduction. I selected "lack of work" and wrote "Position eliminated due to business slowdown and staff reduction" in the explanation. The whole thing went through without any issues. The NYS DOL verified with my employer and everything matched up perfectly. Don't stress too much about the exact wording - just be honest and straightforward about what happened. Your situation sounds very straightforward for unemployment benefits.
This is exactly what I needed to hear! It's reassuring to know that someone in the same retail situation had no issues with the process. I was worried about getting the wording perfect, but it sounds like being straightforward is the key. Thanks for sharing your experience - it really helps calm my nerves about filing this claim.
Diego Rojas
I'm going through the exact same nightmare right now! Filed my claim 4 weeks ago and it's been stuck on "pending review" ever since. The worst part is I keep seeing people who filed after me already getting their benefits. I've probably called 50+ times with no luck - either busy signals or getting disconnected after hours on hold. It's so frustrating because I worked and paid into this system for years, and now when I actually need it, they make it nearly impossible to access. Reading through these comments, it sounds like calling is basically mandatory now even though the website makes it seem like everything can be done online. Might have to try that claimyr service people keep mentioning since the traditional methods clearly aren't working. Thanks for posting this - at least I know I'm not alone in this mess!
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Sophie Duck
•I feel your pain completely! Same exact situation here - filed weeks ago, stuck on "pending review" while watching others who applied later get approved. The system is absolutely broken. From what I'm reading in all these comments, it really does seem like calling is basically required now despite what the website suggests. The claimyr service keeps coming up as something that actually works when the regular phone lines fail. It's ridiculous that we have to resort to third-party services just to access benefits we've paid into, but if it gets results... 🤷♀️ Stay strong and don't give up - you've earned these benefits!
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Lydia Bailey
I'm in the exact same situation! Filed my claim 3 weeks ago after getting laid off from my retail job and it's been stuck on "pending review" ever since. I've called probably 30+ times with zero success - always busy signals or getting hung up on after waiting forever. It's so stressful watching my bills pile up while the system just sits there doing nothing. Based on all these comments it really sounds like you HAVE to call to get anywhere, which is insane since the website makes it seem like everything should work online. Definitely going to try calling right at 8am tomorrow and maybe look into that claimyr service if that doesn't work. Thanks for posting this - it helps knowing I'm not the only one dealing with this broken system!
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