Can't reset PIN for New York Unemployment - wrong security question answers

This happened to me too! The system is completely broken for people who haven't filed in forever. I waited 3 weeks after submitting the fraud form before getting any response. Keep trying the security questions, sometimes the system glitches and works randomly 🤷‍♀️

I found a way to actually get someone on the phone! Used this service called claimyr.com - it calls and waits on hold for you, then connects you when a real person picks up. Costs $20 but totally worth it cause they fixed my PIN issue in 5 minutes. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Bruh the ny unemployment system is stuck in the 70s just like ur last claim 🤣 But fr tho, try calling right when they open at 8am, thats usually the best time to get through

After you submit the fraud form, you need to wait at least 2-3 business days then try calling again. The fraud dept needs time to review and unlock your account. Keep all your old W2s and paystubs handy - theyll ask for those to verify its really you.

I know its frustrating but DO NOT create a new account! that will only make things worse and flag you for more fraud reviews. just keep trying to reach them.

Here's what you need to do step by step: 1. Keep a copy of your fraud form submission (screenshot or confirmation number) 2. Call using claimyr.com to get through to an agent - regular phone lines are impossible 3. Have ready: SSN, old W2s, any old claim info you can find, proof of identity 4. Ask specifically for the PIN reset department 5. If first agent can't help, ask to speak with a supervisor I went through this exact thing last month. The system is ancient and terrible at handling old claims, but there are people who can fix it. Don't give up! claimyr.com saved me hours of hold time.