Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO NOT post call problems here - there is a support tab at the top for that :)
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if your still having problems getting your 1099g form, try using claimyr.com. i was in the exact same situation and hitting dead ends until i found them. got connected to a real person at unemployment in about 2.5 hours who emailed me my form right away.
So I was about to throw my phone after 3 hours on hold when my friend told me about this. It's not a hack, they literally just call for you and connect you when someone answers. Try it or don't, but it worked for me 🤷♀️
can confirm this works. used it yesterday after seeing it mentioned here. agent resolved my issue in 10 mins once i got through.
I'm dealing with this exact same nightmare! Been trying to get my 1099-G since January and the website just keeps giving me errors. I've probably called 30+ times and never gotten through to a human. Reading through all these comments, it sounds like Claimyr.com might be worth trying - I'm honestly desperate at this point. Has anyone had any luck with the Form 4852 substitute approach? I kept decent records of my weekly payments so I could probably estimate pretty accurately. Just worried about getting it wrong and having to deal with the IRS later on top of this unemployment mess. This whole system is so broken it's ridiculous!
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Make sure you're continuing to file your weekly claims even while it's pending. If there was a delay in processing, you'll still get paid for those weeks once it's approved. Also double-check that you answered all the questions correctly on your initial application - sometimes a wrong answer can trigger a review.
Yes I've been doing the weekly certifications religiously. Hopefully that means I'll get back pay for all these weeks once it goes through.
Five weeks is definitely on the longer side, but unfortunately not unheard of during busy periods. I went through something similar last winter - my claim took about 6 weeks to process because there was a discrepancy with my employer's wage reporting that required manual review. The good news is once it gets approved, you should receive all your back payments for the weeks you've been certifying. In the meantime, try reaching out to your local career center - sometimes they have direct contacts at the Department of Labor who can help expedite stuck claims. Also check if your county has any emergency rental assistance programs while you're waiting. Hang in there!
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I went through this exact same situation last month - 7 weeks of pending status with no communication. What finally worked for me was filing a complaint through the NYS Department of Labor's online complaint form on their website. You have to dig around to find it, but there's a section for "delayed benefit payments" under their complaint system. I also sent a message through the secure messaging in my ny.gov account explaining my situation and the financial hardship it was causing. Within 48 hours of doing both, I got a call from a caseworker who resolved the issue - turns out there was a simple coding error that had my claim stuck in limbo. Don't give up filing your weekly certifications though, you'll get backpay for all those weeks once it's resolved.
This is really helpful! I didn't know there was an online complaint form - I'll definitely try that. How long did it take you to find the complaint section on their website? And when you filed the complaint, did you need to provide specific documentation or was describing the situation enough?
@Mateo Perez - I'm dealing with something similar right now (week 5 of pending status). One thing that helped me get more information was creating an account on the NY.gov website and checking the "Message Center" section - sometimes there are automated messages there that don't show up in the regular correspondence section. Also, if you haven't already, try calling the technical support line instead of the claims line - they can sometimes see different information about what's causing the delay. The number is different from the main unemployment line and usually has shorter wait times. For the immediate financial pressure, check if you qualify for emergency assistance programs through your county's social services department - some have funds specifically for people waiting on unemployment benefits. Keep hanging in there, most people do eventually get through the system and receive all their back payments.
@Olivia Garcia This is really good advice about the Message Center - I didn t'know there was a difference between that and the correspondence section. Do you happen to know what the technical support line number is? I ve'only been calling the main claims number and getting nowhere. Also curious about the county emergency assistance - is that something you apply for online or do you have to go in person? Thanks for mentioning the back payments too, that gives me some hope that all these weeks won t'just be lost.
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just keep filing your weekly claims no matter what, you'll get backpay for all the weeks once it goes through
Two weeks is pretty normal for initial processing, especially in NY where they have high volume. I went through the same thing last year - filed my claim, did my weekly certifications religiously, and felt like nothing was happening. Then suddenly in week 3, all my backpay showed up at once. The key is to keep doing those weekly certifications even though it feels pointless. Also, try logging in at different times of day - sometimes the portal updates overnight and you might see status changes you missed. If you hit the 4 week mark with no updates, that's when I'd start trying to call them directly.
Freya Andersen
Just make sure you keep up with the job search requirements too! You need to document your job search activities or they can cut off your benefits even if you have weeks left.
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GalacticGladiator
Based on what others have shared, 26 weeks seems to be the standard maximum for NY state unemployment. I'm curious though - has anyone here had experience with the job search requirements that Freya mentioned? I want to make sure I'm documenting everything correctly from the start so I don't run into issues later. What exactly do they require you to track?
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