New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The tax thing with unemployment is such a mess. They should make it clearer upfront that this is taxable income. I bet half the people collecting don't realize until it's too late.

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I went through this exact same thing last year and it was a wake-up call. The good news is you caught it at 8 weeks - I didn't realize until I had collected for 6 months! Here's what I learned: definitely turn on withholding ASAP like others mentioned, but also consider opening a separate savings account and putting away an extra 15-20% of each payment since the 10% federal withholding won't cover state taxes. I used a simple rule - for every $100 in benefits, I'd save $20 in a "tax fund." It made tax season much less painful. Also, keep all your 1099-G forms organized - you'll need them for filing. Don't panic though, you're addressing it early enough to avoid a major surprise!

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This is really helpful advice! The separate savings account idea is smart - I'm definitely going to set that up. Quick question though - do you know if the 1099-G gets sent automatically or do I need to request it? I want to make sure I don't miss anything important for tax season.

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Just file NOW. I've been through this system multiple times and every day you wait is money out of your pocket. The NYS Department of Labor website is pretty straightforward for filing your initial claim.

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I went through this exact situation last year when I got laid off from my retail job. Everyone's right - file immediately! I waited 10 days thinking I had plenty of time and lost those benefits forever. NYS doesn't backdate to your last day of work, your benefit week starts when you actually submit the claim. The online application at labor.ny.gov is pretty user-friendly and you'll get a confirmation number right away. Don't make the same mistake I did - every day counts when it comes to your financial security.

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This is really helpful to know! I had no idea that the benefits don't backdate to when you actually lost your job. I'm pretty new to all this unemployment stuff and was worried I might have already missed some kind of filing deadline. Sounds like the key takeaway is just to file ASAP and not overthink it. Thanks for sharing your experience - definitely don't want to lose out on money I'm entitled to!

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Harold Oh

Have you tried calling the local office directly instead of the main number? Sometimes those are less busy

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I've had some success calling the regional offices directly instead of the main line. You can find your local office number on the DOL website under "Find a Career Center" - just search by your zip code. The local offices usually have shorter wait times, though they can't help with everything. Also try calling during lunch hours (12-1pm) when fewer people are calling. I know it's frustrating but don't give up!

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Same thing happened to my brother last month and he got approved for benefits pretty quickly. The employer didn't even contest it. Good luck!

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I went through something similar about 6 months ago. Being terminated for performance issues doesn't automatically disqualify you from unemployment benefits in NY. The key thing is that performance issues are generally not considered "misconduct" unless you were deliberately refusing to do your job or violating clear company policies after repeated warnings. When you file your claim online, be straightforward about what happened but don't feel like you need to defend yourself extensively. NYS Department of Labor will investigate and make their determination based on the facts. Make sure to file as soon as possible since there's a waiting period, and keep doing your weekly certifications even if your employer contests the claim. You'll likely be eligible for benefits while the review is pending.

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This is really helpful advice! I'm curious about the weekly certifications you mentioned - do I need to be actively job searching while my claim is being reviewed, or can I wait until it's approved? I don't want to mess up the process by not following the requirements correctly.

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Based on recent processing times in 2025, here's what you can reasonably expect: - Within 3-5 days: Your dashboard should update to show your claim in process - Within 5-7 days: You should receive a monetary determination - Within 7-10 days: You should be able to set up certification If none of these happen, there may be an issue with your claim that requires agent intervention. The most common issues after IDme verification are: 1. Employment history verification issues 2. Separation reason questions (especially if you quit or were fired) 3. Previous overpayment flags on your account 4. Missing documentation These all require speaking with an agent to resolve, so if you don't see progress within the timelines above, don't wait - find a way to speak with an agent directly.

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Thank you for the detailed timeline! Today is day 3 so I'll give it until the end of the week before I try more aggressively to reach an agent. This is really helpful information.

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I'm going through this exact same situation right now! Just completed my IDme verification two days ago and got that same "You're all set" message. Like you, my dashboard still only shows the option to file a new claim, which is really confusing and stressful. Reading through everyone's experiences here, it sounds like this is unfortunately normal and we just have to wait for the system to catch up. The timeline seems to vary wildly - some people got updates in 4 days, others waited weeks. I'm going to follow the advice here and check my dashboard daily for the next week. If nothing changes by then, I'll definitely look into that Claimyr service that @Mateo Rodriguez mentioned - seems like actually talking to an agent is the only way to know for sure what's happening with our claims. Thanks for posting this question - it's really reassuring to know I'm not the only one dealing with this confusing process!

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I'm so glad you posted this! It's really reassuring to know I'm not the only one going through this confusing process right now. The waiting and not knowing is the worst part, especially when bills are piling up. I'm on day 3 since my IDme verification, so based on what everyone's shared here, I'm going to try to be patient for a few more days before panicking. But like you said, if nothing changes by next week, I'll definitely check out that Claimyr service too - seems like it might be worth it to actually talk to someone who can tell us what's really happening with our claims. Keep me posted on how yours goes! Hopefully we'll both see some progress soon.

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