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Ugh, I'm dealing with the EXACT same thing right now! Filed my claim 11 days ago and it's been stuck in pending ever since. The representative told me to certify weekly but there's literally no option to do it in the portal - just that stupid "pending" status with zero explanation. I've probably called 50+ times and either get disconnected immediately or sit on hold for hours before giving up. It's so frustrating because I really need this money to pay my bills. From reading all these comments it seems like the only real solution is somehow getting through to a live person, but that feels impossible right now. Definitely going to try some of these tips - the assembly person route sounds promising, and I might have to look into that Claimyr service too. Thanks everyone for sharing your experiences, at least I know this isn't just happening to me!
I feel you! Just went through this exact same thing last month. Mine was stuck in pending for 16 days and I was going crazy calling every day. What finally worked for me was trying that assembly person route - I called my local assembly member's office and they actually got back to me within 48 hours and had my claim moving again. Way faster than trying to get through to unemployment directly. Also saw some people mentioning Claimyr - I didn't try it myself but a friend of mine used it and said it was worth every penny. Don't give up, once you get past this pending nightmare you'll be able to backdate all those weeks you missed!
I'm in the exact same boat! Filed my claim about 9 days ago and it's been stuck on pending this whole time. The woman I spoke to during my phone interview was so confident telling me I'd be able to certify every Sunday, but when I log in there's literally nothing there - just that maddening "pending" status with no explanation whatsoever. I've been calling obsessively every day, sometimes 20+ times in a row, and I either get that automated "we're too busy" message or I'll sit on hold for 2-3 hours before the call just drops. It's beyond frustrating when you're counting on this money! Reading through everyone's responses here is actually giving me some hope though. Sounds like the assembly person route might be worth trying, and I'm seriously considering that Claimyr service too since so many people seem to have success with it. Thanks for posting this - it's weirdly comforting to know I'm not the only one dealing with this broken system right now!
Wait I'm so confused about all this base period stuff. What if I just started working this year? Do I not qualify then?? This is so stressful
@Grace Durand - Before you make any decisions about quitting, I'd strongly recommend documenting everything about these terrible working conditions you mentioned. Take photos, save emails, keep records of incidents with dates and times. If you do decide to leave, having solid documentation will be crucial if the Department of Labor needs to determine whether you had "good cause." Also, have you considered talking to HR or filing complaints with OSHA if it's truly unsafe? Sometimes addressing the issues first can strengthen your case if you do end up needing to quit and file for unemployment.
@Emily Thompson That s'really good advice about documenting everything first. I haven t'thought about going to HR or OSHA yet - I guess I was just so focused on wanting to get out that I didn t'consider those steps. You re'right that it would probably help my case if I tried to address the problems through proper channels first. Do you know if there s'a specific timeframe I need to give my employer to fix issues before I can claim good cause for quitting?
Hey Freya, I'm really sorry to hear about your layoff - the tech market has been absolutely brutal lately. Just went through this myself a few months ago. Everyone here is right about the 26 weeks being the max, but I wanted to add something that helped me stretch things a bit further. If you can find ANY part-time or freelance work (even just a few hours a week), NY has a partial benefit system where you can still collect some unemployment while earning a little extra. The formula is complicated but basically if you earn less than your weekly benefit amount, you'll still get some payment and those "partial weeks" don't count as full weeks against your 26-week limit. It's not much but every little bit helps when you're dealing with NYC rent. Also seconding what others said about talking to an actual agent - I used that Claimyr service too after days of busy signals and it was worth every penny to get real answers about my specific situation. Hang in there and cast that net wide in your job search!
@Debra Bai This is exactly what I needed to hear! I m'the original poster and I ve'been so stressed about the 26-week timeline, but the partial benefits thing could be a game changer. I ve'actually had a couple of companies reach out about short-term contract work but I was terrified it would mess up my unemployment. If those partial weeks don t'eat into my full 26 weeks, that could really help me stretch things out while I keep looking for a full-time role. Do you happen to remember what the earnings threshold was before they started cutting benefits? I m'thinking even picking up some freelance dev work a few hours a week could help with these crazy NYC expenses. Thanks so much for the advice - this gives me some actual hope!
@Debra Bai This is such valuable information! I had no idea about the partial benefits system or that partial weeks don t'count against your 26-week limit. I ve'been so worried about the timeline that I ve'been turning down any freelance opportunities, but this completely changes my perspective. The fact that you can earn some money AND potentially extend your benefit period is exactly what I needed to know. I m'definitely going to look into some part-time dev work now. Do you happen to remember if there s'a specific day of the week you need to report earnings when you certify? I want to make sure I don t'mess anything up with the reporting. Thanks so much for sharing your experience - this gives me actual hope that I can make it through this job search without completely draining my savings!
I'm in a similar situation - got laid off from my marketing job about a month ago and just started collecting benefits. Reading through all these comments is honestly both helpful and terrifying! The 26-week limit seems so short when you're dealing with this job market. I had no idea about the partial benefits thing that @Debra Bai mentioned - that could be a real lifesaver. I've been turning down some part-time opportunities because I thought it would mess up my unemployment, but now I'm wondering if I should reconsider. Also seeing so many people mention that Claimyr service to actually get through to an agent - might have to try that since I've been playing phone tag with the DOL for weeks. Thanks everyone for sharing your experiences, even if they're a bit scary. At least we're all in this together!
@Lia Quinn I totally get that mix of helpful and terrifying! I m'new to this whole unemployment thing too and honestly didn t'realize how complicated it all was until I started digging into it. The partial benefits thing @Debra Bai mentioned really caught my attention too - seems like there might be more flexibility than we initially thought. I ve been'so focused on the scary 26-week deadline that I hadn t even'considered how part-time work might actually help extend things rather than hurt. Maybe we should both look into that Claimyr service since so many people here seem to have had success with it? At this point I m willing'to try anything to get some real answers instead of just guessing based on forum posts no offense (to everyone sharing their experiences - it s super'helpful! . Good)luck with your job search!
Just make sure you have documentation of everything - your performance reviews, any disciplinary actions, emails, etc. If they contest your claim you'll want evidence to support your case during the adjudication process.
I went through something similar a few months ago. When you file your claim online with NYS DOL, be very detailed about the circumstances of your termination. Write down exactly what your supervisor said and any context about the "performance issues" they mentioned. If you have any employee handbook pages about progressive discipline or performance improvement processes that weren't followed, that could help your case. The system is designed to help workers who lose their jobs through no fault of their own, and lack of proper training/feedback sounds like it falls into that category. Don't let them intimidate you - you paid into this system and have every right to file a claim.
ElectricDreamer
Just remember you can't collect if you're getting severance pay in most cases. And if you have vacation time being paid out that might affect when you can start collecting too.
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Nasira Ibanez
One thing to keep in mind is that even though you should file right away, it can take some time for your claim to be processed and approved. NYS Department of Labor typically takes 2-3 weeks to review your application, especially if they need to verify information with your employer. So don't panic if you don't see payments immediately - that's normal. Just make sure you continue certifying for benefits every week while your claim is being processed, even before you get approved.
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