New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ava Thompson

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Also make sure to keep detailed payroll records from day one! NYS Department of Labor will require quarterly wage reports that include each employee's name, social security number, and total wages paid. I learned this the hard way when I had to scramble to organize my records for my first quarterly filing. Setting up a good payroll system early will save you headaches later when you need to file your UI-3 quarterly reports.

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Zoe Stavros

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This is really helpful advice about keeping detailed payroll records! As someone just getting started, what payroll system would you recommend for a small construction company? I want to make sure I'm tracking everything correctly from the beginning so I don't run into issues when it's time to file those quarterly reports.

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For a small construction company, I'd recommend QuickBooks Payroll or Paychex Flex - both handle NYS requirements well and can automatically generate the reports you'll need for unemployment insurance filings. QuickBooks integrates nicely if you're already using their accounting software. Just make sure whatever system you choose can track prevailing wage rates if you plan to do any public works projects in NYC - that's a whole other compliance requirement for construction companies. The key is picking something that can grow with your business and handle both regular payroll and the specific reporting NYS Department of Labor requires.

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That's great advice about QuickBooks and Paychex! I'm actually in a similar situation starting my own small business and was wondering about the prevailing wage requirements you mentioned. Do you know if there's a certain project size threshold that triggers prevailing wage compliance, or does it apply to all public works projects regardless of size? I want to make sure I understand all the requirements before I start bidding on any government contracts.

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Lucas Lindsey

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I remember when I was on unemployment back in 2019, I had to document every job I applied for and why I didn't take certain positions. The whole process was so stressful but at least now with the online system it's easier to track everything. Just make sure you're honest about your job search efforts!

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Based on my experience, the 80% rule mentioned earlier is generally accurate for the first 13 weeks of benefits. After that, NYS Department of Labor becomes more flexible with what they consider "suitable work." I'd recommend documenting everything - save job postings, note why you declined offers, and keep records of salary ranges you're seeing. Also, "suitable work" considers factors beyond just salary - commute distance, work schedule, and whether it matches your skills/experience. If you're unsure about a specific job offer, it's better to call and ask rather than guess wrong and risk your benefits.

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Khalil Urso

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Ok so this is gonna sound weird but you need to call at EXACTLY 8:02am (not 8:00, not 8:05) using the SECOND phone number on the website (not the main one). They have some weird call routing system and this specific time on that line has way less traffic. Worked for me after trying EVERYTHING else.

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Myles Regis

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This is some cheat code level stuff 👀

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Cole Roush

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I will literally try anything at this point, thanks for the tip!

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This is absolutely infuriating but you're not alone. I'm dealing with something similar - been pending for 8 weeks now and it's driving me crazy. The system is completely broken. From reading all these comments, it sounds like there are a few options that actually work: 1) Contact your state assembly person/senator (they apparently have direct contacts at DOL), 2) Try that claimyr service that multiple people here vouched for, or 3) Keep trying the phone at exactly 8:02am like someone mentioned. I'm going to try contacting my state rep first since that's free, then maybe the claimyr thing if that doesn't work. Hang in there - sounds like once you actually reach a human they can fix these issues pretty quickly. The hard part is just getting through to someone!

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Cameron Black

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Thanks for summarizing all the options! I'm in a similar boat - 6 weeks pending and getting desperate. Going to try the state rep route first too since it's free and multiple people said it worked. If that doesn't pan out in a few days I might have to bite the bullet and try that claimyr service since so many people here seem to have success with it. This whole situation is just insane - we shouldn't have to jump through all these hoops just to access our own benefits!

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Isabella Silva

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Thanks everyone. I think I'll apply based on the restaurant job and see what happens. At least now I know how to report the DoorDash earnings properly if my claim gets approved.

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Sean O'Connor

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Good luck with your application! Just wanted to add - when you report your DoorDash earnings, make sure to keep detailed records of your daily/weekly income since gig work can be so variable. NYS Department of Labor will want accurate numbers, and having good documentation will help if there are any questions later. Also remember that you need to be actively seeking traditional employment while collecting benefits, so keep applying for regular jobs too. The combination of partial benefits plus some DoorDash income might actually work out better than just doing gig work alone right now.

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This is really solid advice! I didn't even think about keeping detailed records of the DoorDash income - that's going to be super important. One question though - when you say "actively seeking traditional employment," does that mean I need to apply to a certain number of jobs each week? I want to make sure I'm following all the requirements properly so I don't mess up my claim.

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I completely understand your anxiety about this - it's natural to worry about burning bridges with a potential future employer. But here's the thing: unemployment benefits exist precisely for situations like yours. You were laid off through no fault of your own, and you have bills to pay while you look for work or wait for a potential callback. Any reasonable employer understands this reality. The fact that your manager mentioned a possible callback actually shows they value you as an employee, which means they're likely to be understanding about you needing to file for benefits in the meantime. Don't let fear of what someone might think prevent you from accessing the financial support you've earned and deserve. File that claim and take care of yourself first.

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This is such great advice! I've been overthinking this whole situation but you're absolutely right - if they valued me enough to mention a callback, they'll probably understand why I need benefits now. I can't afford to wait around hoping for a "maybe" when I have rent due next week. Going to file my claim first thing tomorrow morning. Thanks for the reality check!

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I totally get the anxiety about this! I was in a similar spot last year when my restaurant job had to let people go during the slow season. I kept putting off filing because I was worried about what my boss would think, especially since she said they'd probably bring me back when things picked up. But honestly, waiting cost me weeks of benefits I really needed. When I finally filed, nothing bad happened - my boss never even brought it up when they did call me back. The reality is that unemployment benefits are there for exactly this situation, and employers know that. Don't let worry about hypothetical future problems stop you from getting the help you need right now!

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This is exactly what I needed to hear! I've been putting it off for almost a week now because of the same worries, but hearing that your boss didn't even mention it when they brought you back really puts things in perspective. I can't afford to keep losing out on benefits while I wait for a callback that might never happen. Thanks for sharing your experience - it's given me the push I needed to just do it already!

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