Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I tried both ways and here's what I learned: Online is definitely faster BUT if you have any special circumstances (like working out of state or multiple employers) you might need to talk to someone eventually. Start with online filing and only call if you absolutely have to.
Thanks everyone! This is super helpful. I'll definitely go with online filing and try to do it early in the morning like @Amina suggested. Good to know about documenting everything too - I'll make sure to screenshot everything just in case. Really appreciate all the advice!
Smart move going with online! Also pro tip - if the site gives you any error messages, don't panic and restart. Sometimes it still goes through even if it looks like it failed. Wait like 10-15 mins then check your account before trying again. Made that mistake my first time and ended up with duplicate applications 😅
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Pro tip: use the mobile app! Way easier than the website and you can do it from anywhere as long as you got service
mobile app been buggy lately tho
still better than that prehistoric website lmao 💀
Look Im gonna tell you exactly how this works cause I been in the system for a minute. You HAVE to certify between Sunday 7AM and Saturday midnight. No exceptions. If you miss it, you gotta call them and explain why, and trust me you DO NOT want that headache. They might make you wait weeks to get paid. Sunday morning is your best bet - do it early before the system gets overwhelmed. Don't try any tricks or loopholes cause they will catch you. If you really can't do it yourself on Sunday, your only options are either finding internet access wherever you're gonna be, or calling them through claimyr.com to explain your situation before it happens. Better to handle it upfront than fix it after.
@Natasha Volkov solid advice! I had a similar situation last month and ended up finding a local library that was open on Sunday. Most have free wifi and computers if you really get stuck. Better than risking your benefits for sure.
@Avery Flores that s'actually genius! Never thought about using library computers. Def gonna remember that for future reference. Thanks for the tip 🙏
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I'm going through the exact same thing right now! My payments were released on 1/20 and I'm still waiting for the card to arrive. This thread has been incredibly helpful - it's reassuring to know that 2-3 weeks seems to be the norm even though KeyBank's website is misleading about delivery times. I'm going to try calling them tomorrow using that phone number someone shared to at least confirm it was sent to the right address. Really appreciate everyone sharing their experiences here, especially the tip about the bank transfer feature once you get the card. Will definitely set that up immediately when mine finally arrives!
You're definitely not alone in this waiting game! I went through the same thing a few months ago and it's so stressful when you've already waited months for your claim to get approved. Definitely call KeyBank to confirm your address is correct - that seems to be a common issue based on what others have shared here. The 866-295-2955 number has been mentioned several times and seems to work well. Also, if you can't get through on the phone, that Claimyr service a few people mentioned might be worth looking into. Once you get your card, make sure to explore all the online account features - the bank transfer option really is a lifesaver for avoiding those KeyBank fees and getting your money into your regular account faster. Hang in there, it should arrive soon!
I'm dealing with this exact situation right now - my payments were released to KeyBank on 1/22 and still nothing in my mailbox! Reading through everyone's experiences here has been both reassuring and concerning. It sounds like 2-3 weeks is unfortunately normal despite what their website says. I'm going to call that 866-295-2955 number tomorrow to at least verify they have the right address. This whole KeyBank card system is such a pain compared to just getting direct deposit to our own banks. Really hoping mine shows up soon because I desperately need these funds! Thanks to everyone for sharing their timelines and tips - it helps to know we're not alone in this frustrating wait.
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Also make sure to keep detailed payroll records from day one! NYS Department of Labor will require quarterly wage reports that include each employee's name, social security number, and total wages paid. I learned this the hard way when I had to scramble to organize my records for my first quarterly filing. Setting up a good payroll system early will save you headaches later when you need to file your UI-3 quarterly reports.
This is really helpful advice about keeping detailed payroll records! As someone just getting started, what payroll system would you recommend for a small construction company? I want to make sure I'm tracking everything correctly from the beginning so I don't run into issues when it's time to file those quarterly reports.
For a small construction company, I'd recommend QuickBooks Payroll or Paychex Flex - both handle NYS requirements well and can automatically generate the reports you'll need for unemployment insurance filings. QuickBooks integrates nicely if you're already using their accounting software. Just make sure whatever system you choose can track prevailing wage rates if you plan to do any public works projects in NYC - that's a whole other compliance requirement for construction companies. The key is picking something that can grow with your business and handle both regular payroll and the specific reporting NYS Department of Labor requires.
That's great advice about QuickBooks and Paychex! I'm actually in a similar situation starting my own small business and was wondering about the prevailing wage requirements you mentioned. Do you know if there's a certain project size threshold that triggers prevailing wage compliance, or does it apply to all public works projects regardless of size? I want to make sure I understand all the requirements before I start bidding on any government contracts.
QuantumQuest
Congrats! That's one less thing to worry about. The whole unemployment system is so stressful.
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Everett Tutum
I went through this exact same situation a few months ago! "Not disqualified" means you've passed the separation determination review - basically NYS DOL confirmed that your job loss wasn't due to misconduct or voluntary quit without good cause. This is actually a major milestone in the process. In my case, I received my first payment about 5-6 days after seeing this status update. Just keep filing your weekly claims and stay patient - the hardest part is behind you now. The waiting is nerve-wracking but you're definitely heading in the right direction!
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StarStrider
•This is so reassuring to hear from someone who went through the same thing! The waiting really is nerve-wracking, especially when you're depending on these benefits. Good to know that 5-6 days is typical - I'll try to be patient and keep doing what I'm supposed to do with the weekly claims. Thank you for sharing your experience!
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