New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just want to add that you should also request a copy of your employment verification letter from HR before they fully shut down operations. Sometimes companies get sloppy with record keeping during closures and having that extra documentation can save you headaches later. Also, if you're part of a union, reach out to your rep - they might have additional resources or know if there's any special process for mass layoffs due to closure.

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Danielle Mays

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great point about the employment verification letter! didn't even think about that but makes total sense. my company is already being weird about responding to requests so definitely gonna ask for this ASAP before they get worse

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Been through this exact scenario! One thing that helped me was getting a statement from my disability insurance company showing my active claim dates - NY DOL liked having that official documentation to show I wasn't available for work during that period. Also make sure your doctor fills out the disability end date properly because that becomes your "available for work" date for unemployment purposes. The timing actually worked out better than I expected since being on approved leave when they closed meant no issues with "voluntary vs involuntary" separation.

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Steven Adams

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make sure youre filing your quarterly reports on time too or they hit you with penalties. learned that the hard way last year

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As someone who just started a small business in NY, this is really helpful information! I'm wondering about the quarterly reporting process - when exactly are those due dates throughout the year? And is there a minimum number of employees you need before you have to start paying into the unemployment insurance system? I want to make sure I'm compliant from day one.

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cant u sue them or something? this is literally their fault if the breach was on their end

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James Johnson

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good luck suing a government agency lmaooo 💀

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LunarLegend

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I feel your pain! Going through the same thing right now - been 6 weeks for me and they keep saying "it's under review" with no timeline. The worst part is you can't even get regular benefits while they're investigating, so we're just stuck waiting with no income. Have you tried reaching out to your local assembly member's office? I heard they sometimes have connections that can push these cases along faster. Also make sure you have all your documentation ready (police report, ID verification, etc) because once they finally get to your case they'll want everything at once. Hang in there! 💪

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Don't forget about the administrative assessment fee and other smaller fees that get tacked on! It's not just the basic UI rate. I was surprised my first year when the total was higher than what I calculated just using the 4.1% rate.

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Ally Tailer

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Good point - there's also the employment administration fund assessment which is a small additional percentage. NYS Department of Labor breaks it all down on their quarterly reports but it can add up.

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CyberSiren

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Just went through this process last year when I started my consulting firm. One thing that really helped was calling the NYS Department of Labor directly - their employer services team walked me through the rate calculation and explained how the experience rating system works. They also sent me a packet with all the current rates and fee schedules. The phone wait was long but definitely worth it for getting clarity on exactly what I'd owe each quarter.

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That's really helpful advice about calling them directly! I've been dreading dealing with government phone systems but if they actually walk you through the calculations it might be worth the wait time. Did they also explain how often the rates can change or when you find out your new experience rating? I'm trying to plan my cash flow for the next few years.

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The NYS Department of Labor system is so broken. I know people who clearly don't qualify getting benefits while others who lost their jobs through layoffs get denied for random technicalities. The whole eligibility process seems arbitrary sometimes.

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GalaxyGazer

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While the system has issues, eligibility is actually based on specific criteria. Most denials happen because people don't understand the base period requirements or they quit rather than being laid off. If you're denied, you can always appeal the decision.

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Yara Nassar

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Based on what you've shared, you should definitely qualify for NYS Department of Labor unemployment compensation. With $18,000 in earnings from two jobs and being laid off (not fired for misconduct), you meet the basic requirements. The key things to remember: file your claim as soon as possible since there's a waiting period, keep detailed records of your job search activities, and don't get discouraged if the online system seems confusing - it's notoriously user-unfriendly. You can also visit a local career center if you need help with the application process. Good luck!

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