New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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wait so you can backdate unemployment?? i thought if you didn't file right away you were just screwed

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Yes but it's not automatic. You have to request it and provide justification for why you delayed filing.

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I was in almost the exact same situation - lost my job in October and didn't file until February because I kept thinking "next week I'll find something." NYS DOL did approve my backdate request, but I only got about 60% of the weeks I requested. The adjudicator said my reason (expecting to find work quickly) was understandable but not considered "good cause" for the entire period. Still, getting partial backpay was better than nothing! My advice: file immediately and gather any evidence you have of job searching activities from September onward - even informal networking or browsing job boards counts as active search if you can document it somehow.

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That's really helpful to know - getting 60% is definitely better than nothing! Quick question: when you say "document it somehow" for job searching, what kind of evidence did they actually accept? I'm worried because most of my job searching was just browsing Indeed and LinkedIn without really keeping records. Did they accept screenshots or anything like that?

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This just happened to my cousin too! She was totally blindsided when her effective days hit zero. What really helped her was calling first thing in the morning (like 8:01 AM) - she got through after about an hour of waiting instead of the usual all-day busy signals. The agent told her that since she had worked a retail job for about 4 months during her benefit year, she qualified for a new claim but the weekly amount would be based on those recent earnings, not her original job. Also, make sure you keep certifying weekly even while your new claim is being processed - sometimes there can be a gap but they can backdate payments if you stay current with your certifications. The whole system really needs better communication about what happens when benefits end!

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That's really helpful advice about calling at 8:01 AM! I never thought about timing it that precisely. I'm worried about the weekly amount being lower based on my part-time work - do you know if there's a minimum they have to pay, or could it be significantly less than what I was getting before? Also, when you say keep certifying weekly, do you mean continue with the old claim even though it shows 0 effective days, or is there a different process while waiting for the new claim to be approved?

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I just went through this exact situation a few months ago! When your effective days hit zero, it means you've exhausted your regular UI benefits - typically after 26 weeks. The good news is that if you worked during your benefit year (like your part-time job), you might qualify for a new claim. A few tips from my experience: 1) Apply for the new claim online as soon as possible - don't wait for any official notification, 2) Your new weekly benefit amount will be calculated based on your recent earnings, so it might be lower than before, 3) There's usually a processing gap where you won't receive payments while they review your new application, but keep certifying weekly anyway. The NY minimum weekly benefit is $104, and the maximum is $504 (as of 2025). With $4,000 earned in one quarter, you should qualify, though the exact amount depends on their calculation formula. I'd also recommend trying to call them early morning (8 AM sharp) - that's when I finally got through to confirm my eligibility. The whole process took about 10 days for me. Hang in there!

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This is super helpful, thank you! I'm feeling a bit more hopeful now knowing that $4,000 should qualify me for something. The $104 minimum isn't great but it's better than nothing. I'm definitely going to try calling at 8 AM tomorrow - seems like that timing tip is working for multiple people. Quick question though - when you say "keep certifying weekly" during the processing gap, do you mean I should continue trying to certify on my old claim even though it shows 0 effective days? Or is there a separate process for that while waiting for the new claim approval? I don't want to mess anything up by doing the wrong thing during this transition period.

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Great question! Once your effective days hit zero, you can't certify on your old claim anymore - the system won't let you. What I meant is that after you file your new claim application, you should start certifying weekly for that NEW claim right away, even while it's still being processed. The system will usually let you certify even during the review period, and if you're approved, they can backdate those certifications. Just don't let any weeks go by without certifying once your new claim is active, or you might lose those benefit weeks permanently. Hope that clears it up!

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same boat here! was making about 55k and getting like 400 something a week. its tough but better than nothing i guess. make sure you file right away though because theres a waiting period

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Just want to add some clarity on the base period calculation since there seems to be some confusion. Your base period is typically the first 4 of the last 5 completed calendar quarters before you file. So if you file in Q1 2025, your base period would be Q4 2023 through Q3 2024. The weekly benefit amount is calculated by taking your highest quarter earnings in that base period, dividing by 26, then that amount is roughly your weekly benefit (capped at $504). Also, there IS a one-week waiting period in NY, so your first payable week is actually your second week of unemployment. Make sure you continue certifying even during that waiting week or you could lose benefits later.

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This is really helpful, thank you! So just to make sure I understand correctly - if I file my claim in January 2025, they'd look at my earnings from October 2023 through September 2024? And I need to keep certifying during that waiting week even though I won't get paid for it? I definitely don't want to mess up my claim by missing something like that.

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One thing to watch out for - if you quit your job you generally won't qualify unless it was for 'good cause' like unsafe working conditions or harassment. Since you were laid off that shouldn't be an issue, but just mentioning it because some people don't realize quitting usually disqualifies you from benefits.

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Good point about the layoff vs quitting distinction! @Kingston Bellamy since you mentioned you were laid off due to slow business, that definitely counts as being unemployed through no fault of your own, which is one of the key requirements. Just make sure when you file your claim that you accurately describe the reason for separation - "lack of work" or "reduction in force" are the typical codes they use for layoffs. Also, regarding your concern about caring for your mom - as long as you can demonstrate that you're available to work during normal business hours and can arrange care when needed, that shouldn't disqualify you. The key is showing you're genuinely seeking and available for employment.

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To answer your question about mentioning the previous disqualification - you don't need to volunteer that information, but if they ask directly you should be honest. Focus on your current job loss and the fact that it was through no fault of your own. Make sure you have documentation from your employer about the layoff if possible.

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I went through something similar a few years back. Got disqualified initially but was able to file a new claim when I got laid off from my next job. One thing that helped me was keeping all the paperwork from my layoff - the WARN notice, any emails about the company restructuring, etc. Having that documentation ready made the process smoother when they reviewed my claim. Also, don't stress too much about the previous disqualification - like others said, they really focus on your most recent job separation. Good luck!

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