New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just to add - make sure you keep filing your weekly claims even after getting this determination. Sometimes people think they don't need to continue with their regular claim process but you absolutely do!

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I've been through this exact situation and completely understand the confusion! "Not adversely affected" is definitely good news - it means whatever they reviewed about your claim didn't hurt your eligibility or benefits. I had the same panic when I first saw that language on my determination letter. Keep doing what you're doing with your weekly certifications and you should be all set. The Department of Labor really needs to use clearer language in these letters!

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Thank you so much for sharing your experience! It really helps to hear from someone who went through the same thing. You're absolutely right about the language being confusing - they should just say "your claim is still valid" or something clear like that instead of using legal jargon that makes us panic. I feel so much better knowing this is normal and that I just need to keep certifying weekly.

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Wait are you talking about like the official unemployment rate or just more people filing claims? Because those are different things and I'm confused about what you're asking...

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I meant like if the economy gets worse and more people lose jobs, so more claims get filed with NYS Department of Labor.

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I went through a similar situation during the last recession and can share some insights. Yes, when unemployment spikes, processing times at NYS Department of Labor definitely get longer - sometimes significantly. But here's what many people don't realize: if you're currently working part-time, you might actually be eligible for partial unemployment benefits right now while you're employed. Since you mentioned your part-time job barely covers rent, you should look into filing a partial claim. The benefit amount gets reduced based on your part-time earnings, but it could help bridge the gap. Also, if you do end up needing to file again, having recent work history (even part-time) can actually help your case since it shows you're actively trying to work. Just make sure to report all your part-time wages correctly when filing.

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@Ryan Vasquez Wait, I can file for partial benefits while working part-time? I had no idea that was even possible! My part-time job only gives me about 20 hours a week and I m'making way less than what I was getting on full unemployment before. Do you know if there s'a minimum number of hours I have to work to qualify for partial benefits, or is it just based on the wage amount? This could really help me right now while I m'looking for full-time work.

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The whole ny unemployment system is DESIGNED to be user-unfriendly. They make it so hard to reach humans that people just give up and don't collect benefits they're entitled to. It's infuriating but true.

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I feel your pain! Made a similar mistake last year where I accidentally said I was available for part-time work only instead of full-time. Here's what finally worked for me: I called the main number (800-833-3000) at exactly 8:00am on a Tuesday and got through after about 90 minutes on hold. The key was calling RIGHT when they opened and being super persistent. Also, keep detailed notes of every call attempt - date, time, how long you waited, what happened. If you still can't get through after a week, contact your local state assembly member's office. They have staff specifically for helping with unemployment issues and can escalate your case. Don't panic about fraud accusations - they know their phone system causes these mistakes and as long as you're actively trying to fix it, you should be fine. Keep certifying your weekly benefits correctly while you work on fixing this!

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Has anyone tried the phone app for ID.me? I couldn't get the website to work AT ALL but somehow the app walked me through everything much easier. Just a thought if ur stuck.

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There's an app?? I'll look for it now, thanks!

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I went through this EXACT same situation last month - no email, payments stopped, and that confusing ID.me website that just shows shopping deals! Here's what finally worked for me: 1. Go directly to https://hosted-pages.id.me/nysdol-unemployment (NOT the regular ID.me site) 2. If you already created an account on the regular site, you can use the same login 3. You'll need your driver's license, social security card, and phone for selfie verification 4. The whole process took me about 30 minutes, but then I had to wait for a video chat with a "trusted referee" which added another hour 5. After completion, it took exactly 4 business days for my payments to resume with full backpay Pro tip: Do it during weekday mornings if possible - the video chat wait times are much shorter then. And make sure you're in good lighting with a solid internet connection or they'll make you start over (learned that the hard way). The system is absolutely terrible at communicating what you need to do, but once you get through the verification, everything goes back to normal. Hang in there!

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just agreeing with others here - retirement = no unemployment benefits, that's been the rule forever

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Have you considered looking into COBRA health insurance continuation and maybe doing some part-time consulting work instead of full retirement? That way you could potentially bridge the gap until social security without needing unemployment benefits. Also, depending on your age, you might want to check if you qualify for any early retirement programs through your current employer that could provide some income continuity.

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