New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just went through this exact situation a few months ago! My former employer claimed I was terminated for "insubordination" when really I was just asking questions about unsafe working conditions. The hearing was less intimidating than I expected - it was done over the phone and lasted about 30 minutes. The judge asked me to explain my side first, then my employer presented their case. I had screenshots of our text conversations and my original job description which helped prove I wasn't being insubordinate. Won the case and got all my back benefits. The key is having documentation and staying calm during questioning. Good luck with your hearing!

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That's really encouraging to hear! I'm glad you were able to document everything with texts and job descriptions. I'm realizing I should probably gather up any emails or messages I have from my manager about my performance. Did you have a lawyer or represent yourself? I'm trying to figure out if I need legal help or if I can handle this on my own like you did.

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I went through something similar last year with a retail chain that contested my claim. What I learned is that some companies have automated systems that flag ANY termination for a contest, regardless of the actual circumstances. They're banking on people not showing up to defend themselves. For your hearing, focus on the fact that your termination letter specifically says "poor performance" - that's actually great documentation in your favor since poor performance typically doesn't constitute misconduct under NY law. The burden is on them to prove you committed willful misconduct, not just that you weren't meeting expectations. Document everything you can remember about your final weeks there and any conversations with management. You've got this!

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hi everyone quick question thats kind of related but a bit different... if i only certified for unemployment for 1 day of work missed instead of the whole week, can i go back and fix that? sorry to hijack the thread but figured someone here might know

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That's actually a different issue called a "partial certification correction." You need to call NYSDOL directly about that too. They can adjust your benefit amount if you certified incorrectly for a partial week. Don't wait though - do it ASAP.

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Update: I finally got through to NYSDOL after using Claimyr (thanks for the recommendation!). The agent reviewed my case and said they would allow me to certify for the missed weeks because I had documentation showing I was waiting for an eligibility determination and missed the notification. They're backdating 9 weeks! I have to wait 2-3 weeks for processing but at least it's approved. For anyone else in this situation - definitely call, have documentation ready, and be polite but persistent!

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Great outcome! This is exactly why it's always worth pursuing these issues with NYSDOL rather than assuming nothing can be done. Documentation is absolutely key in these situations.

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Congratulations! This gives me hope for my own situation. Can you share what kind of documentation you had that helped convince them? I'm in a similar boat and want to make sure I have everything ready when I call.

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I feel your pain! I went through this same nightmare about 6 months ago. My KeyBank card took exactly 9 business days to arrive, and yes, all the money was already loaded on it when I activated it. The worst part is they send it in this super plain envelope that looks like junk mail - I almost threw mine away! Here's what helped me: I called KeyBank at 1-866-295-2955 around 8am and they were able to confirm my card had been mailed and give me the expected delivery window. Way more helpful than trying to get through to the unemployment office. Also, the second you get that card, log into the KeyBank website and set up direct deposit to your regular bank account so you never have to deal with this waiting game again. Hang in there - I know how stressful it is when rent is due and you're living on ramen. Your money is sitting there waiting for you, it's just the delivery that sucks. Check your mail really carefully for anything that doesn't look important!

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This is super helpful! I had no idea they send it in such a plain envelope - I definitely would have thrown that away thinking it was junk mail. I'm going to call KeyBank first thing tomorrow morning at 8am like you suggested. It's reassuring to know that all the money will already be loaded when I get it. The direct deposit tip is gold too - I'll set that up immediately so I never have to go through this stress again. Thanks for sharing your experience, it really helps to know I'm not alone in this frustrating process!

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I went through this exact same situation about 8 months ago and I totally understand the stress! My KeyBank card took 11 business days to arrive, which felt like an eternity when I was broke and anxious. The good news is that once you get it and activate it, all your released payments will already be loaded on there - you don't have to wait for them to transfer the money after activation. A few things that might help while you wait: - Check your mail super carefully - the card comes in a plain white envelope that seriously looks like junk mail - Call KeyBank at 1-866-295-2955 early in the morning (around 8am) to confirm they have your correct address and when it was mailed - If you're really desperate to talk to unemployment, I've heard good things about that claimyr service others mentioned - they basically wait on hold for you The waiting is the worst part but your money is secure and coming! Once you get the card, definitely set up direct deposit to your regular bank right away through the KeyBank website so you never have to deal with this card delivery stress again. Hang in there - I know how rough it is surviving on ramen while waiting for benefits! 🙏

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Just wanted to add that you should definitely keep all your unemployment paperwork organized. When it's time to recertify for SNAP they'll want to see your benefit statements from NYS Department of Labor.

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Don't let fear keep you from filing for unemployment - you worked for those benefits! I went through something similar when I lost my restaurant job a few years back. The key thing to remember is that unemployment is insurance you and your employer paid into, not a handout. Yes, it counts as income for SNAP calculations, but that just means they'll adjust your benefit amount based on your new income level. You won't automatically lose SNAP eligibility. The important thing is to report your unemployment income to your SNAP caseworker as soon as you start receiving it. This keeps you in compliance and prevents any issues down the road. File that claim ASAP - restaurants are hiring again but unemployment will help bridge the gap while you're job hunting.

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Pro tip: Set a reminder on your phone for the weekly certification. Miss one week and you're in for a world of hurt trying to backdate claims. Trust me on this one!

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This! 💯 I missed one week and it was a nightmare to fix. Sunday morning certifications are my new religion now lol

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Just went through this exact situation a few months ago! File the claim on your spouse's actual last day of work, not when severance ends. NY DOL will ask about the severance and any other payments - be completely transparent about it all. The system is designed to handle this stuff, so don't stress too much about the timing. Also, keep all your severance paperwork handy because they might ask for it later. The hardest part is just getting started, so don't overthink it! You got this! 💪

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Thanks so much for sharing your experience! It's really reassuring to hear from someone who just went through this. Quick question - did they hold up your benefits at all while you were receiving severance, or did they start right away after the waiting week?

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