NYS Department of Labor claim stuck - what does adjudication progress mean for unemployment?
Been waiting 5 weeks now and my unemployment claim status still shows 'adjudication in progress' on the NYS Department of Labor website. I have no idea what this actually means or how long it's supposed to take. I can't get through to anyone on the phone and there's nothing in my account explaining what they're reviewing. Is this normal? Should I be worried that something's wrong with my claim? Really need these benefits to start coming through soon.
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Zainab Ali
Adjudication means NYS Department of Labor is reviewing your claim to determine if you're eligible for benefits. They might be verifying your work history, reason for separation from your last job, or checking if you meet the able and available requirements. The process can take anywhere from 2-8 weeks depending on how complex your case is and their current workload.
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Miguel Herrera
•Thanks for explaining! Is there anything I can do to speed this up? I submitted all my documents when I first filed.
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Connor Murphy
ugh same boat here, been in adjudication for 3 weeks and its driving me crazy. i called like 50 times and either get busy signal or they hang up on me after being on hold forever
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Yara Nassar
Check your my.ny.gov account daily for any requests for additional information. Sometimes they'll ask for documents or clarification and if you don't respond quickly, it delays the whole process. Also make sure you're continuing to file your weekly claims even during adjudication - that's required to maintain your claim.
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Miguel Herrera
•I've been filing weekly but haven't gotten any document requests. Should I upload anything proactively?
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Yara Nassar
•Don't upload documents unless they specifically request them. Just keep checking for messages and be patient. The system will notify you if they need anything else.
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StarGazer101
I had the same issue last year and couldn't get through to NYS Department of Labor no matter what I tried. Finally used a service called Claimyr (claimyr.com) that actually got me connected to an agent who could check my claim status. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Turned out my claim was just backed up in their system and the agent was able to push it through.
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Connor Murphy
•never heard of that before, does it actually work? im desperate at this point
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StarGazer101
•Yeah it worked for me. Saved me from weeks more of trying to call. The agent I reached was able to see exactly what was holding up my adjudication.
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Keisha Jackson
THE WHOLE SYSTEM IS A MESS!!! I've been waiting 7 weeks for my adjudication and they keep telling me to 'wait for a determination letter' whenever I manage to get through. Meanwhile my rent is due and I can't pay my bills. This is ridiculous.
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Paolo Romano
•I feel you, the waiting is the worst part. Hang in there.
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Amina Diop
Once adjudication is complete you'll get a determination letter in the mail and online telling you if you're approved or denied. If approved, you should get backpay for all the weeks you were waiting. If denied, you can appeal the decision within 30 days.
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Ravi Kapoor
I went through this same situation a few months ago - 6 weeks in adjudication hell. What helped me was documenting everything: screenshots of my claim status, dates I called, any emails or messages. When I finally got through to someone, having all that info ready made the conversation much more productive. Also try calling right at 8am when they open - that's when I had the most luck getting through. The adjudication process is frustrating but most claims do eventually get approved if you were legitimately unemployed through no fault of your own.
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Savannah Weiner
•That's really helpful advice about documenting everything and calling at 8am! I've been calling randomly throughout the day with no luck. Quick question - when you finally got through, were they able to tell you specifically what was causing the delay in your case? I'm wondering if there's something specific they're waiting on that I should know about.
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