What does adjudication process mean for unemployment benefits in NY?
I filed my unemployment claim two weeks ago and the status just changed to 'adjudication in progress' on my.ny.gov. I have no idea what this means or how long it's supposed to take. My friend said it could be weeks before I hear anything back from NYS Department of Labor. Can someone explain what exactly happens during adjudication? I'm starting to stress because I need these benefits to pay rent next month.
16 comments

GalacticGuru
Adjudication is when NYS Department of Labor reviews your claim to determine if you're eligible for benefits. They're basically fact-checking your application - looking at your work history, reason for separation from your last job, and making sure you meet all the requirements. During this process they might contact your former employer to verify information. It can take anywhere from 2-6 weeks depending on how complex your situation is.
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Ravi Gupta
•Thanks for explaining! Do I need to do anything while they're reviewing it or just wait?
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Freya Pedersen
You still need to file your weekly claims even during adjudication! A lot of people make the mistake of thinking they should wait. Keep certifying every week or you'll lose those weeks of benefits even if your claim gets approved later.
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Omar Fawaz
•THIS. I learned this the hard way and lost 3 weeks of benefits because I stopped filing during adjudication.
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Chloe Anderson
The adjudication process can be so frustrating because you're in limbo and NYS Department of Labor doesn't give you much information about what's happening. I was in adjudication for almost a month last year. If you need to speak to someone about your case and can't get through the regular phone lines, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of stress trying to call over and over.
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Diego Vargas
•Never heard of that before... does it actually work or is it one of those scam things?
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Chloe Anderson
•It's legit - they just help you get through to the right department instead of spending hours on hold. I was skeptical too but it worked for me when I needed to check on my adjudication status.
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Anastasia Fedorov
ugh the whole system is such a mess. i've been waiting 3 weeks for my adjudication to finish and still nothing. at this point i dont even know if its worth it anymore
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GalacticGuru
•Hang in there! Once it's approved you'll get back pay for all the weeks you've been waiting, assuming you kept filing your weekly claims.
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StarStrider
Just wanted to add that sometimes adjudication happens because there's a question about your job separation. Like if your employer contests your claim or if there's any confusion about whether you quit or were fired. NYS Department of Labor has to investigate these situations to make sure benefits go to the right people.
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CosmicCruiser
I went through this same process last year and it's definitely nerve-wracking! One thing that helped me was checking the NY Department of Labor website regularly for any updates or requests for additional information. Sometimes they'll ask for documents or clarification and you might miss it if you're not checking. Also, if you were laid off or fired, make sure you have any documentation from your employer (like a termination letter) ready in case they need it. The waiting is the worst part but try to stay patient - most claims do get approved eventually if you're eligible.
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Taylor Chen
•This is really helpful advice! I didn't know they might ask for additional documents during the process. I was laid off so I should definitely dig up my termination paperwork just in case. Did you get any notifications when they needed more info from you, or do you have to keep checking the website to see if they posted requests?
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Yuki Tanaka
•They usually send notifications through the NY.gov messaging system, but I'd recommend checking both your online account and email regularly since sometimes the notifications can be delayed. When I went through adjudication, they requested my separation paperwork about 2 weeks into the process and I only found out by logging into my account - never got an email about it. Having that termination letter ready definitely speeds things up!
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Luca Ricci
•@CosmicCruiser They usually send notifications through the messaging system on your NY.gov account, but honestly I'd recommend checking both your account and email regularly just to be safe. Sometimes the notifications can be delayed or end up in spam. When they requested additional info from me, I got a message in my online account inbox within about a week of them needing it. The key is responding quickly once they do ask for something - I think you only have like 10 days to submit whatever they're requesting or it could delay your case even more.
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Giovanni Colombo
•@CosmicCruiser They usually send notifications through the online portal, but I'd recommend checking both your email and the website every few days to be safe. Sometimes the notifications can get buried in spam folders. When I went through adjudication, they requested my last pay stub and a copy of my separation notice about 2 weeks into the process. Having everything ready beforehand definitely speeds things up once they ask for it!
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Fiona Sand
•They usually send notifications through the online portal rather than email, so definitely check your my.ny.gov account every few days. I got a message in my inbox on the site when they needed additional verification. Having that termination paperwork ready is smart - it can really speed things up if they request it!
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