What is adjudication for unemployment NYS Department of Labor - claim stuck for weeks
My unemployment claim has been sitting in 'adjudication' status for almost 6 weeks now and I have no idea what this even means. The NYS Department of Labor website just says 'adjudication in progress' but doesn't explain anything. I can't get through to anyone on the phone and my bills are piling up. Can someone please explain what adjudication actually is and how long this nightmare is supposed to take? I filed back in early January and everything seemed fine until this adjudication thing started.
12 comments


Fatima Al-Suwaidi
Adjudication is basically when NYS Department of Labor reviews your claim because there's some kind of issue or question they need to investigate. It could be anything - like if you quit your job, got fired, or if there's conflicting information about your work history. During adjudication, they're determining if you're eligible for benefits under NY unemployment law. It's frustrating but necessary to make sure claims are valid.
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Giovanni Mancini
•Thanks for explaining! I was laid off though, so I don't understand why there would be any issues. Should I have gotten some kind of notice about what they're investigating?
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Dylan Cooper
ugh same boat here, been in adjudication for 3 weeks and its driving me insane. called like 50 times and keep getting hung up on
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Sofia Morales
•I had success using Claimyr to get through to an actual NYS Department of Labor agent when I was stuck in adjudication hell. It's on claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Basically calls for you until someone picks up, then connects you. Saved me weeks of frustration trying to get answers about my claim status.
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StarSailor
The whole adjudication process is completely broken. I was in adjudication for 8 weeks last year and when it finally got resolved, they never even told me what the issue was! NYS Department of Labor just acts like your time and financial stress doesn't matter AT ALL.
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Dmitry Ivanov
•Eight weeks?! That's absolutely ridiculous. Did you ever find out what was holding it up for so long?
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StarSailor
•Nope! They just suddenly approved it one day with no explanation. The system is completely backwards.
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Ava Garcia
From what I understand, common reasons for adjudication include: separation issues (like if your employer contests your claim), wage discrepancies, or if you had multiple jobs. NYS Department of Labor has to verify everything matches up between what you reported and what your employer(s) reported. Sometimes it's just a simple paperwork delay that takes forever to clear up.
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Giovanni Mancini
•That makes sense. I did have two part-time jobs before getting laid off from my main job. Maybe that's causing some confusion in their system?
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Miguel Silva
wait so during adjudication do we still file weekly claims or not? im so confused about this whole process
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Fatima Al-Suwaidi
Yes, you should definitely keep filing your weekly claims even during adjudication! If your claim gets approved, you'll receive back pay for all those weeks you certified. If you stop filing, you could lose those weeks entirely. Keep documenting your job search activities too since you'll need that information when the adjudication is resolved.
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Nina Fitzgerald
I went through this same nightmare last year and it took about 10 weeks to resolve. The key thing is to document EVERYTHING - save screenshots of your claim status, keep records of all your attempts to contact them, and definitely keep filing your weekly claims like others mentioned. Also, check if you received any mail or notices that might explain what specific issue they're investigating. Sometimes the notices get lost or buried in paperwork. The waiting is brutal but most adjudications do eventually get resolved in the claimant's favor if you were legitimately laid off. Hang in there!
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