What is adjudication for unemployment NYS Department of Labor - claim stuck for weeks

Adjudication is basically when NYS Department of Labor reviews your claim because there's some kind of issue or question they need to investigate. It could be anything - like if you quit your job, got fired, or if there's conflicting information about your work history. During adjudication, they're determining if you're eligible for benefits under NY unemployment law. It's frustrating but necessary to make sure claims are valid.

ugh same boat here, been in adjudication for 3 weeks and its driving me insane. called like 50 times and keep getting hung up on

The whole adjudication process is completely broken. I was in adjudication for 8 weeks last year and when it finally got resolved, they never even told me what the issue was! NYS Department of Labor just acts like your time and financial stress doesn't matter AT ALL.

From what I understand, common reasons for adjudication include: separation issues (like if your employer contests your claim), wage discrepancies, or if you had multiple jobs. NYS Department of Labor has to verify everything matches up between what you reported and what your employer(s) reported. Sometimes it's just a simple paperwork delay that takes forever to clear up.

wait so during adjudication do we still file weekly claims or not? im so confused about this whole process

Yes, you should definitely keep filing your weekly claims even during adjudication! If your claim gets approved, you'll receive back pay for all those weeks you certified. If you stop filing, you could lose those weeks entirely. Keep documenting your job search activities too since you'll need that information when the adjudication is resolved.

I went through this same nightmare last year and it took about 10 weeks to resolve. The key thing is to document EVERYTHING - save screenshots of your claim status, keep records of all your attempts to contact them, and definitely keep filing your weekly claims like others mentioned. Also, check if you received any mail or notices that might explain what specific issue they're investigating. Sometimes the notices get lost or buried in paperwork. The waiting is brutal but most adjudications do eventually get resolved in the claimant's favor if you were legitimately laid off. Hang in there!

I'm dealing with the exact same situation right now - been in adjudication for about 5 weeks and it's incredibly stressful not knowing what's happening or when it might resolve. The lack of transparency from NYS Department of Labor is really frustrating. I've been keeping up with my weekly certifications like others suggested, but the uncertainty is killing me financially. Has anyone had luck with contacting their local assembly member or senator's office for help? I've heard sometimes they can put pressure on the department to move things along faster when constituents are facing hardship.

I've been through this exact situation and it's absolutely maddening! What helped me was creating a spreadsheet to track everything - dates I called, reference numbers from any conversations, screenshots of my claim status, etc. Also, try calling right when they open at 8 AM - I had better luck getting through early in the morning. In my case, the adjudication was because my previous employer initially contested my claim even though I was clearly laid off due to budget cuts. It took about 7 weeks but eventually got resolved once they reviewed the documentation. The backpay came through all at once which was a huge relief. Don't give up hope - most legitimate claims do get approved eventually, it's just their system is completely overwhelmed and inefficient.

I'm going through this exact same thing right now - 4 weeks in adjudication and feeling completely helpless! Reading through everyone's experiences here is both comforting and terrifying at the same time. I was also laid off due to company downsizing, so like Giovanni, I have no idea what could possibly need investigating. The financial stress is unreal - I've been living off credit cards and my savings are almost gone. I've been religiously filing my weekly claims and keeping screenshots like everyone suggested, but the waiting game is brutal. Has anyone tried reaching out through the NYS Department of Labor's online contact form, or is calling really the only way to get answers? I feel like I'm going crazy refreshing that claim status page multiple times a day hoping something will change.

I'm dealing with this same adjudication hell right now - going on week 5 with absolutely zero communication from NYS Department of Labor about what's even being investigated! Like others here, I was laid off due to company restructuring, so there shouldn't be any issues with my eligibility. The most frustrating part is how they just leave you completely in the dark with no timeline or explanation. I've been following the advice I've seen here about continuing to file weekly claims and keeping detailed records, but the financial stress is overwhelming. My rent is due next week and I'm already behind on utilities. It's encouraging to read that most people here eventually got approved, but man, this system is absolutely broken. How is it acceptable to leave people without income for 2+ months while they "investigate" straightforward layoff cases? Thanks to everyone sharing their experiences - at least I know I'm not alone in this nightmare!

I'm brand new to this community but found this thread while desperately searching for answers about my own adjudication situation. I've been stuck in adjudication for about 3 weeks now after being laid off from my job in the hospitality industry due to budget cuts. Like so many of you, I have absolutely no idea what they could possibly be investigating since it was a clear-cut layoff with proper documentation. The financial anxiety is crushing - I'm already behind on my car payment and my credit cards are maxed out from trying to cover basic expenses. Reading through everyone's experiences here is both reassuring (knowing I'm not alone) and terrifying (seeing how long some people have waited). I've been filing my weekly claims religiously and started keeping a log of everything after reading Rebecca's advice about documentation. Has anyone had any luck with the early morning calling strategy? I'm willing to try anything at this point. The complete lack of communication from NYS Department of Labor is honestly the most frustrating part - even a simple "we're reviewing X issue and it typically takes Y weeks" would help so much with the uncertainty and stress.

I'm new to this community and just stumbled across this thread while frantically searching for answers about my own adjudication situation. I've been stuck for about 6 weeks now - almost identical timeline to Giovanni's original post. I was also laid off (manufacturing company closed our entire division), so like everyone else here, I can't fathom what needs investigating. The lack of transparency is maddening! I've been following all the advice I've seen here - filing weekly claims, keeping screenshots, trying the 8 AM calling strategy, but still no luck getting through. The financial stress is unreal and reading everyone's experiences makes me feel less crazy but also more frustrated with how broken this system is. It's somewhat comforting to see that most people eventually get approved, but 6+ weeks without income for a straightforward layoff case is absolutely ridiculous. Thanks to everyone sharing their stories - at least we know we're not suffering through this alone!

I'm brand new to this community but found this thread while going through my own adjudication nightmare. I've been stuck for about 4 weeks now after being laid off due to company budget cuts - another straightforward case that somehow needs "investigating." Reading through everyone's experiences here has been both helpful and horrifying! I had no idea so many people were dealing with the exact same situation. The complete lack of communication from NYS Department of Labor is what's driving me the most crazy - how hard would it be to just tell us what they're reviewing and give us a rough timeline? I've started implementing all the advice I've seen here: taking screenshots, keeping detailed logs, filing weekly claims religiously, and I'm going to try the 8 AM calling strategy tomorrow morning. The financial stress is already mounting and I can't imagine dealing with this for 8-10 weeks like some of you have. Thank you all for sharing your stories - it really helps to know we're not alone in this broken system, even though that doesn't make it any less frustrating!

I'm new to this community but unfortunately not new to the adjudication nightmare! I've been stuck for about 5 weeks now after being laid off from my retail job due to store closure - another completely straightforward case that somehow requires extensive "investigation." Finding this thread has been both a relief (knowing I'm not alone) and incredibly frustrating (seeing how widespread this problem is). I've been religiously following all the advice shared here: filing weekly claims, taking screenshots, keeping detailed logs, and I even managed to get through via the 8 AM calling strategy once, but the agent could only tell me my case was "pending review" with no timeline or specifics. The financial anxiety is overwhelming - I'm already behind on my phone bill and using food banks to get by. What really gets me is how NYS Department of Labor can just leave thousands of people in limbo for months with zero communication about straightforward layoff cases. Thank you to everyone who has shared their experiences and advice - this community is literally the only place I've found any useful information about what to expect during this broken process!