New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ethan Taylor

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I'm going through the exact same thing right now - filed in mid-December and been in adjudication for 4 weeks. It's so stressful not knowing what's happening or when it might resolve. Have you received any correspondence from NYSDOL explaining what specifically they're reviewing? I got one generic letter saying they need to verify my employment separation but nothing since then. Really hoping both our cases move forward soon!

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Monique Byrd

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I'm in almost the exact same boat! Filed early December and it's been 5 weeks in adjudication for me. I got a similar generic letter about verifying my employment separation but nothing else since. The waiting is killing me - I keep checking the portal hoping something has changed. At least we're not alone in this! Fingers crossed both our cases get resolved soon. Have you tried any of the suggestions mentioned above like Claimyr to get through to someone?

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I'm dealing with this too and it's incredibly stressful! Filed in late November and I've been in adjudication for 6 weeks now. From what I've learned talking to others and researching online, reduced hours situations like yours can definitely trigger adjudication because they need to verify it qualifies as "good cause" for leaving. The frustrating part is the complete lack of communication - you'd think they could at least give us a timeline or status update. I've been keeping detailed records of all my job search activities and weekly certifications just in case they ask for them later. Stay strong and keep filing those weekly claims - from everything I've read, the back pay makes it worth the wait once it finally goes through.

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This is such helpful context - thank you for sharing! 6 weeks is even longer than what I'm dealing with, so it gives me some perspective. The lack of communication really is the worst part. It's good to know that reduced hours situations like mine commonly trigger these reviews. I've been keeping records too, but I should probably be more systematic about documenting my job search activities. Did you ever get any additional correspondence after that initial letter, or has it been radio silence the whole time?

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Ravi Kapoor

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I went through this same situation a few months ago - 6 weeks in adjudication hell. What helped me was documenting everything: screenshots of my claim status, dates I called, any emails or messages. When I finally got through to someone, having all that info ready made the conversation much more productive. Also try calling right at 8am when they open - that's when I had the most luck getting through. The adjudication process is frustrating but most claims do eventually get approved if you were legitimately unemployed through no fault of your own.

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Savannah Weiner

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That's really helpful advice about documenting everything and calling at 8am! I've been calling randomly throughout the day with no luck. Quick question - when you finally got through, were they able to tell you specifically what was causing the delay in your case? I'm wondering if there's something specific they're waiting on that I should know about.

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I'm going through the exact same thing right now - 4 weeks in adjudication and it's incredibly stressful not knowing what's happening. From what I've researched, the most common reasons for adjudication delays are: 1) They're verifying your employment history with previous employers, 2) Your separation reason needs additional review (like if you quit vs were laid off), or 3) There's a discrepancy in your application that needs clarification. The frustrating part is they don't tell you which one it is. I've been keeping a log of all my call attempts and plan to try the 8am strategy mentioned above. Has anyone had success with contacting their local career center instead of the main DOL number?

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Kendrick Webb

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If you do decide to file after quitting, be prepared for potential delays getting through to NYS Department of Labor if you need to speak with someone about your case. I spent weeks trying to call about my adjudication status. Eventually found this service called Claimyr (claimyr.com) that helped me get through to an actual agent - they have a video demo showing how it works (https://youtu.be/qyftW-mnTNI). Saved me hours of calling and getting disconnected.

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Thais Soares

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Thanks for the tip! I'll definitely keep that in mind if I end up needing to contact them about my case.

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Hattie Carson

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The unemployment system is so messed up, they make it impossible to get benefits even when you legitimately need them. I'd say just quit and file anyway - worst case they deny you and you're in the same position you'd be in if you didn't try at all.

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I'm having the exact SAME issue!!! Been trying to get through for weeks. Let me know if you figure anything out. I've been submitting and resubmitting docs for 2 months now. 😡

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Yara Nassar

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I went through this exact nightmare 3 months ago! Here's what finally worked for me after weeks of frustration: **Required docs that got me approved:** - Last 4 paystubs before termination - Termination/layoff letter (this is CRUCIAL - without it they'll keep asking for more) - Previous year's W-2 - Bank statements showing your regular pay deposits that stopped **Pro tips:** - Upload everything as PDFs, not photos - Make sure all text is clearly readable - Submit MORE rather than less - I included my offer letter and first paystub too just to show employment history Like others mentioned, I finally got through using Claimyr after wasting literally hours on hold. The agent I spoke with was super helpful and told me exactly what was missing from my case. Worth every penny to avoid the phone hell. Also definitely screenshot everything when you upload - their system has "technical issues" that mysteriously lose documents right when you need them most. Don't give up! The system sucks but once you get the right docs in, it moves pretty quickly. Hang in there! 💪

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This is exactly what I needed to see! Thank you so much for breaking it down step by step. I've been spinning my wheels for weeks not knowing what they actually want. Going to gather all these docs and try the Claimyr service too - sounds like it's worth it to finally talk to a real person. Really appreciate you taking the time to share what worked!

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Has anyone tried going to an actual unemployment office in person? Are they even open?

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Kelsey Chin

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Most are still closed to the public or appointment only with months-long waits

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Norah Quay

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i went to one in buffalo. waste of time. security guard just gave me a paper with the same useless phone number 😡

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I feel your pain Emma! I was stuck in the exact same nightmare for 2.5 months. Calling hundreds of times, getting that same automated rejection message every single day. What finally broke the cycle for me was using Claimyr - I was skeptical at first because I'd tried everything else, but it actually worked. They handle all the calling and waiting so you don't have to sit there pressing redial all day. When they finally got me connected to a real person, my benefits were unlocked within 48 hours. Sometimes you just need that one actual conversation with a human to fix everything. Hang in there, there are ways to get through this broken system!

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Yuki Watanabe

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This is so reassuring to hear! I've been hesitant to try paid services after getting burned before, but hearing from so many people who actually got results with Claimyr is making me think it might be worth it. At this point I'm spending more on late fees and overdrafts than what these services probably cost anyway. Did you have to wait long once they got you connected, or did the agent pick up pretty quickly?

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