Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Once adjudication is complete you'll get a determination letter in the mail and online telling you if you're approved or denied. If approved, you should get backpay for all the weeks you were waiting. If denied, you can appeal the decision within 30 days.
I went through this same situation a few months ago - 6 weeks in adjudication hell. What helped me was documenting everything: screenshots of my claim status, dates I called, any emails or messages. When I finally got through to someone, having all that info ready made the conversation much more productive. Also try calling right at 8am when they open - that's when I had the most luck getting through. The adjudication process is frustrating but most claims do eventually get approved if you were legitimately unemployed through no fault of your own.
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Don't forget you also can't be receiving other types of compensation that might affect your eligibility. Things like severance pay, vacation payouts, or disability payments can impact when you can start collecting or how much you get. Make sure to report all income when you file your initial claim.
File now and report the severance. NYS Department of Labor will determine how it affects your benefit timing. Don't wait because there's a time limit on when you can file after becoming unemployed.
@Sofia Gomez is absolutely right about filing now. I made the mistake of waiting when I had severance pay and almost missed the deadline. NYS Department of Labor has specific rules about when your benefit year starts, and delaying your application can hurt you later even if you re'not immediately eligible for payments due to the severance.
Just wanted to add that the waiting week requirement has been waived in New York, so you can potentially start receiving benefits immediately after your claim is approved if you meet all other requirements. Also, make sure you file your claim online through the NY.gov portal - it's faster than calling and you'll get confirmation of your submission. The system will walk you through calculating your base period wages, so have your pay stubs or W-2 ready when you apply. Good luck with your claim!
That's great news about the waiting week being waived! @Diego Rojas thanks for mentioning the NY.gov portal - I was wondering if I had to call or could do it online. Having my pay stubs ready beforehand will definitely save time. This whole thread has been super helpful for understanding the process.
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Landlords are required to accept bank statements showing deposits as proof in NY state due to the pandemic tenant protections. Print those out and highlight the unemployment deposits. He can't legally reject that as proof.
This isnt entirely accurate. Those protections expired for most situations. Some landlords will accept bank statements but they're within their rights to ask for official documentation.
Some protections expired but the documentation flexibility is still in place through 2023 for rent assistance programs. depends on the county tho.
I went through this exact situation in December! The key is getting the "Benefits Verification Letter" directly from a rep - it's different from the determination letter and shows your current active status plus weekly amount. I tried calling for days with no luck, then used the claimyr service that others mentioned here. Cost like $20 but I got connected to someone in under 2 hours instead of the endless busy signals. The agent emailed me the verification letter immediately while I was still on the phone. Saved my housing situation! Don't waste more time trying to find it online - it literally doesn't exist there. The phone route with claimyr is your best bet to meet that Friday deadline.
This is super helpful, thank you! I'm definitely going to try claimyr today. $20 is totally worth it if it means I can actually talk to someone and get this sorted before Friday. Really appreciate you sharing your experience - gives me hope that this is actually solvable!
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If you're struggling to reach NYS Department of Labor for questions about your earnings calculation, I found claimyr.com really helpful. They can get you through to an actual agent who can review your work history and explain if you meet the 3x WBA requirement. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call the regular number and getting hung up on.
How much does that cost though? I'm already worried about money if I lose my job.
They focus on getting you connected rather than the cost. Worth checking out if you can't get through the normal way.
Pro tip: if you're close to the 3x WBA threshold, make sure NYS Department of Labor has all your wage information. Sometimes employers report wages late or there are data entry errors. You can request a wage transcript to verify everything is correct before assuming you don't qualify.
This is really good advice! How do you request a wage transcript from NYS Department of Labor? Is there a specific form or can you do it online?
You can request a wage transcript by logging into your NY.gov account and accessing the unemployment services section, or you can call the DOL directly. There's also a form you can mail in - I think it's called a "Request for Wage and Benefit Information" or something similar. The online method is usually fastest if you can get logged in successfully.
Laila Prince
UPDATE: I finally got through to someone at NYSDOL! I used that Claimyr service and got connected in about 25 minutes. The agent confirmed that I do qualify for a new claim based on my part-time work history. She had to do some special override in the system and then helped me file a new claim over the phone. My weekly benefit amount will be lower than before ($341 instead of $504), but it's definitely better than nothing! Thanks everyone for your help and advice.
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TommyKapitz
•That's great news! Glad it worked out for you. The reduced benefit amount is normal when it's based on part-time work, but like you said, better than zero!
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GalaxyGazer
Congratulations @Laila Prince! That's such a relief that you were able to get through and qualify for a new claim. I'm in a similar situation where I might exhaust my benefits before my benefit year ends, and I've been doing some part-time work too. Your experience gives me hope that there might be options available. Quick question - did the agent mention any specific requirements for the part-time work earnings to qualify for the override? Like did you need to work for a certain number of consecutive weeks or just hit the earnings threshold?
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