New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Don't forget you also can't be receiving other types of compensation that might affect your eligibility. Things like severance pay, vacation payouts, or disability payments can impact when you can start collecting or how much you get. Make sure to report all income when you file your initial claim.

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File now and report the severance. NYS Department of Labor will determine how it affects your benefit timing. Don't wait because there's a time limit on when you can file after becoming unemployed.

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@Sofia Gomez is right about filing ASAP. I made the mistake of waiting when I had severance and almost missed the deadline. NYS Department of Labor has specific rules about how severance affects your waiting period, but you need to get your application in first. They ll'calculate everything based on when you report it during your weekly certifications.

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Just wanted to add that the waiting week requirement has been waived in New York, so you can potentially start receiving benefits immediately after your claim is approved if you meet all other requirements. Also, make sure you file your claim online through the NY.gov portal - it's faster than calling and you'll get confirmation of your submission. The system will walk you through calculating your base period wages, so have your pay stubs or W-2 ready when you apply. Good luck with your claim!

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That's great news about the waiting week being waived! @Diego Rojas thanks for mentioning the NY.gov portal - I was wondering if I had to call or could do it online. Having my pay stubs ready beforehand will definitely save time. This whole thread has been super helpful for understanding the process.

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This is such valuable information for everyone in this community! I'm a newcomer here but have been dealing with unemployment issues in NY for months. Reading through this thread really opened my eyes to options I didn't know existed. I had no idea you could potentially file a new claim based on part-time work earnings during your benefit year - that's not explained clearly anywhere on the NYSDOL website. For others who might be in similar situations, it sounds like the key takeaways are: 1) Check your benefit year end date first, 2) If you worked part-time during your claim and earned enough across multiple quarters, you might qualify for a special override, and 3) You'll likely need to speak to an actual agent since the online system can't handle these cases. Thanks to everyone who shared their experiences - this kind of real-world knowledge is exactly what we need more of in these government services communities!

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@KylieRose You're absolutely right about the NYSDOL website being unclear on these options! I'm new here too and this thread has been incredibly helpful. It's frustrating that such important information isn't readily available through official channels - people shouldn't have to dig through community forums to learn about potential lifelines when their benefits run out. The fact that the online system actively blocks you from reapplying even when you might qualify for special circumstances is particularly problematic. Really grateful for communities like this where people share their actual experiences navigating these bureaucratic mazes!

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As someone who just joined this community, I can't thank you all enough for sharing such detailed experiences! I'm currently 8 months into my unemployment claim and getting nervous about potentially exhausting my benefits before finding work. Reading about the part-time work option is eye-opening - I had been avoiding any work because I was scared it would complicate my claim, but now I see it might actually be smart to pick up some hours while I can. One question for those who've been through this: when you report part-time earnings, does NYSDOL automatically track whether you're building up enough quarters/earnings for a potential future claim, or is that something you have to monitor yourself? I want to make sure I'm strategic about any work I take on so I don't end up in the same scary situation of having no options when my benefits run out.

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If you're struggling to reach NYS Department of Labor for questions about your earnings calculation, I found claimyr.com really helpful. They can get you through to an actual agent who can review your work history and explain if you meet the 3x WBA requirement. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call the regular number and getting hung up on.

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How much does that cost though? I'm already worried about money if I lose my job.

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They focus on getting you connected rather than the cost. Worth checking out if you can't get through the normal way.

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Pro tip: if you're close to the 3x WBA threshold, make sure NYS Department of Labor has all your wage information. Sometimes employers report wages late or there are data entry errors. You can request a wage transcript to verify everything is correct before assuming you don't qualify.

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This is really good advice! How do you request a wage transcript from NYS Department of Labor? Is there a specific form or can you do it online?

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Landlords are required to accept bank statements showing deposits as proof in NY state due to the pandemic tenant protections. Print those out and highlight the unemployment deposits. He can't legally reject that as proof.

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This isnt entirely accurate. Those protections expired for most situations. Some landlords will accept bank statements but they're within their rights to ask for official documentation.

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Some protections expired but the documentation flexibility is still in place through 2023 for rent assistance programs. depends on the county tho.

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I went through this exact situation in December! The key is getting the "Benefits Verification Letter" directly from a rep - it's different from the determination letter and shows your current active status plus weekly amount. I tried calling for days with no luck, then used the claimyr service that others mentioned here. Cost like $20 but I got connected to someone in under 2 hours instead of the endless busy signals. The agent emailed me the verification letter immediately while I was still on the phone. Saved my housing situation! Don't waste more time trying to find it online - it literally doesn't exist there. The phone route with claimyr is your best bet to meet that Friday deadline.

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This is super helpful, thank you! I'm definitely going to try claimyr today. $20 is totally worth it if it means I can actually talk to someone and get this sorted before Friday. Really appreciate you sharing your experience - gives me hope that this is actually solvable!

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yeah definitely document stuff but also make sure you understand what counts as good cause. unsafe work conditions, harassment, discrimination, significant pay cuts, major job duty changes - stuff like that. just being unhappy with your boss or coworkers usually doesn't qualify unfortunately

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I went through a similar situation about 6 months ago. The hostile work environment piece is key - you'll want to show a pattern of behavior, not just isolated incidents. I kept a journal with dates, times, witnesses present, and exact quotes when possible. Also save any written communications that show the hostile behavior. When I filed, I made sure to be very specific about how the environment affected my ability to do my job and my health. The adjudication process was nerve-wracking but having that documentation really helped my case. One tip: if you have any performance reviews or emails showing you were doing good work before the hostile environment started, that can help show the situation wasn't related to your job performance.

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