I'm going through this exact same situation right now! Filed my claim last Thursday and was told to certify on Sunday, but I keep getting blocked with error messages. It's so relieving to read all these responses and know this is normal - I was starting to panic that I did something wrong during the application process. Based on what everyone's sharing here, it sounds like I just need to be patient and wait for the system to fully process my claim. The fact that multiple people got their backpay once everything was sorted out is really reassuring. I might try that Claimyr service if this drags on much longer because I really can't afford to spend another 3+ hours on hold! Thanks to everyone who shared their experiences - this community is a lifesaver when dealing with the confusing NY unemployment system!

This thread is so helpful! I'm dealing with something similar - filed my claim 10 days ago and keep getting the "unable to process your request" error when trying to certify. The rep told me to claim last Sunday but nothing worked. Reading everyone's experiences here is really reassuring - sounds like this is just how the NY system works unfortunately. I'm going to wait another week before calling again, but that Claimyr service sounds like it could save me hours of being on hold if I do need to call. Quick question for those who've been through this - when your claim finally got approved and you could certify, did you have to certify for each missed week individually or did the system let you do them all at once? Just trying to prepare for when mine hopefully gets processed!

Most disqualifications can be appealed if you disagree with their decision. You typically have 30 days from the determination date to file an appeal. But first you need to find out exactly why they disqualified you - could be work search, separation issues, or availability problems.

I had a similar situation happen to me a few months ago - woke up to see "disqualified" with zero explanation. Turns out there was a glitch in their system that flagged my work search entries as incomplete even though I had submitted everything correctly. The frustrating part is they don't automatically send you the determination letter sometimes, so you have to really dig through your account or call multiple times. I'd suggest checking your "Messages" section thoroughly and maybe try logging out and back in - sometimes the correspondence shows up in weird places. Also document everything you've been doing for job searches just in case you need to prove compliance later.

update????? did u ever get thru?

So glad you were able to get through and resolve your issue! Identity verification problems seem to be really common right now - I've seen several people mention that in other posts. It's frustrating that such a simple fix can hold up payments for weeks, but at least you got it sorted out. Hopefully your payments come through quickly! Thanks for updating us on what worked - this thread will definitely help other people in the same situation.

To directly answer your original question: The current official timeline for NY unemployment appeal hearings as of April 2025 is: 1. Initial appeal submission: 1-2 days for system processing 2. Appeal verification: 7-10 business days 3. Scheduling queue: 3-6 weeks (highly variable) 4. Notice of hearing date: Typically 7-14 days before the hearing 5. Actual hearing: Virtual hearings are now the default 6. Decision: Usually within 2-3 weeks after hearing However, this can vary significantly based on current volume and the complexity of your case. The best way to check your status is to speak directly with an appeals specialist.

I'm also waiting for my appeal hearing and it's been about 4 weeks now. Reading through everyone's experiences here is both reassuring and nerve-wracking at the same time! It sounds like 6-8 weeks total is pretty normal right now. I've been keeping track of my case status on the NY.gov portal and it still just says "pending review" - has anyone else noticed if that status ever changes before you get the hearing notice? Also wondering if there's any difference in timing between virtual vs in-person hearings, though it sounds like most are virtual now anyway.

omg yes the payment timing is SO confusing!! i thought i was getting paid for the current week and couldn't understand why my first check was taking forever lol. also found out the hard way that if you mess up your weekly claim you have to wait until the next week to fix it, there's no going back and editing

Just went through this same confusion last month! The one-week delay really threw me off initially. One thing that helped me track everything was creating a simple spreadsheet with the filing date, week ending date, expected payment date, and actual payment received. Also, if you're worried about the timing, you can check your payment history in the my.ny.gov portal under "Payment History" - it shows the status of each week's claim (processed, pending, paid, etc.). This really helped me understand the pattern and catch when something was off with a particular week's claim.