I'm dealing with the exact same situation right now! My BYE date is coming up next month and I was getting so stressed about whether I'd miss out on my final week of benefits. Reading through everyone's experiences here has been incredibly helpful. It sounds like the key things are: 1) You CAN claim for the week ending on your BYE date, 2) You certify AFTER that week ends (so for Sofia, she'd certify on 9/7 for the week ending 9/5), and 3) Any leftover balance does disappear when your benefit year ends. I'm definitely going to take screenshots of my account before my BYE date and try to certify early that Sunday morning like Ava suggested. Thanks everyone for sharing your experiences - this community is so helpful for navigating the confusing NYSDOL system!

Just wanted to share my recent experience since I literally just went through this exact situation! My BYE date was 1/10/2025 and I was SO worried about missing that final week. I followed all the advice from threads like this - took screenshots beforehand, logged in early Sunday morning (1/12) to certify for the week ending 1/10, and everything went smoothly. Got my final payment deposited normally. One thing that helped ease my anxiety was calling the NYSDOL automated phone line a few days before my BYE date to confirm my remaining balance and weekly benefit amount. The automated system gave me all the info I needed without having to wait on hold for hours to speak to a human. Also want to echo what others said about preparing early if you think you'll need to file a new claim. I had worked some freelance gigs during my benefit year and was able to calculate that I'd earned enough to qualify for a new claim. Filed it on 1/13 (right after my BYE date) and I'm now in the waiting week for the new benefit year. The whole BYE date process is definitely stressful when you don't know what to expect, but reading experiences like everyone shared here really helped me feel prepared. Sofia, sounds like you've got all the info you need now - you'll be fine!

This exact thing happened to me in April! Super frustrating. I tried all the usual stuff - logging out/in, different browsers, clearing cache, etc. Nothing worked for like 4 days. Finally got through to someone who said there was a "claim status mismatch" in their system that was triggering the wrong message. They fixed it while I was on the phone and I was able to certify immediately after. Since you've only collected 13 weeks out of 26, this is definitely a system error on their end. Don't let them try to tell you that you've exhausted benefits - you know your own payment history. Keep trying to certify every day, and if it doesn't resolve by Monday, definitely call or try one of those callback services people mentioned. The key is getting a human who can actually look at your account details, not just the automated responses. Also pro tip: when you do get someone on the phone, ask them to put a note in your file about the issue and the fix. Sometimes these glitches repeat and having documentation helps speed up resolution next time.

Ugh, this is so stressful when you're relying on these payments! I had something similar happen a few months ago - not the exact same message but the system randomly decided I wasn't eligible to certify one week. Turned out there was some kind of flag on my account that got triggered by mistake during a system update. The most frustrating part is how the website gives you basically zero useful information about what's actually wrong. Like, if there's really an issue with my claim, at least tell me what it is so I can fix it! I'd definitely try the phone certification line first before stressing too much - sometimes the website and phone systems aren't synced properly. And if that doesn't work, it sounds like you'll need to get a real person to look at your account. The advice about Claimyr seems legit based on what others are saying, might be worth the cost if you can't get through the regular way. Keep us posted on what happens! This stuff affects so many people and it helps to know what actually works when these random errors pop up.

Same situation here - lost my job in late October and have been certifying for about a month now with zero payments. It's so frustrating when you're stressed about bills and the system gives you no real updates. I've been checking the payment history daily but it's completely empty. At this point I'm wondering if I should try calling or if there's some issue with my claim that I don't know about. The uncertainty is almost worse than the waiting itself!

I'm going through the exact same thing right now! Filed in early November and have been certifying weekly for about a month with absolutely nothing. My claim shows approved online but zero payments have hit my account. It's so stressful not knowing if there's some hidden issue or if this is just the normal (terrible) timeline. I've tried calling a few times but can never get through - just endless hold music and then disconnects. Reading through everyone's experiences here, it sounds like the 3-4 week mark is when you really need to start pushing to talk to someone. I think I'm going to try that claimyr service people keep mentioning since the regular phone system seems impossible. Hang in there everyone - hopefully we'll all get through this bureaucratic nightmare soon! 🤞

Good luck with everything! The process can be frustrating but it's definitely possible to get benefits again if you qualify. I'm rooting for you!

I went through this exact situation about 2 years ago! After my benefits expired, I worked various contract jobs for about 9 months before applying again. The process was pretty straightforward - you just need to file a brand new claim online. One thing that helped me was keeping detailed records of all my earnings during that gap period, including 1099s and any cash payments. Also heads up that you'll need to do the whole work search requirement again, but honestly it felt easier the second time around since I knew what to expect. The hardest part was just waiting for the approval, but it did come through. Hang in there!

I work in HR and see these cases all the time. The key phrases NYS Department of Labor looks for are 'constructive dismissal' or 'forced to resign due to intolerable working conditions.' But you absolutely must have documentation - emails, witness statements, complaints filed with HR or management, medical records if stress-related, etc. The burden of proof is on you to show you had no reasonable alternative but to quit. File your claim truthfully and be prepared for an initial denial and appeal process.

I went through something similar last year when I had to quit due to my manager's constant verbal abuse and unreasonable demands. NYS Department of Labor initially denied my claim, but I successfully appealed by focusing on "good cause" reasons. Here's what worked for me: 1) I used the exact phrase "constructive dismissal due to hostile work environment" in my appeal, 2) I gathered every piece of evidence I could - screenshots of nasty emails, notes from meetings with dates/times, even a coworker who witnessed some incidents, 3) I documented how the situation affected my health (had to see a doctor for stress). The whole process took about 3 months but I eventually got approved with back pay. Don't give up after the first denial - most quit cases get denied initially but many are overturned on appeal if you have solid documentation.