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One more thing to consider: If Monday is a holiday (like Memorial Day, Independence Day, etc.), your deposit would be delayed until Tuesday. Just checking that isn't the case for this coming Monday since you mentioned rent being due.
No, thankfully it's not a holiday Monday. Just regular rent day pressure. I'm going to take everyone's advice here and: 1) Call my local KeyBank branch to check for pending deposits 2) Look into switching to direct deposit to my regular bank for future payments 3) Try that Claimyr service if I need to talk to someone at unemployment directly. Thank you all for the help!
Just wanted to follow up and confirm what others have said - KeyBank definitely doesn't process on Saturdays. I've been on NY unemployment for 8 months now and have never once received a deposit on weekends. The timing is always: claim released Thursday = deposit appears Monday morning (usually between 6-8am in my experience). If you're really tight on rent, some landlords will accept a screenshot of your pending payment status as proof that money is coming. Mine did that once when I was in a similar bind. Also, pro tip: set up text alerts with KeyBank so you'll know the exact moment your deposit hits!
Thanks for the follow-up and the practical tips! The screenshot idea for the landlord is actually really smart - I never thought of that. And good point about the text alerts, that would definitely help with the anxiety of waiting for deposits. It's frustrating that the system is so predictable yet inflexible, but at least knowing the timeline helps with planning. Appreciate everyone sharing their experiences here!
Great to hear you got it resolved! This is a really helpful thread for anyone dealing with mobile certification issues. For future reference, I've found that clearing your browser cache before certifying on mobile can help prevent these submission failures. Also, if you're on a spotty connection, it's worth waiting for better signal or switching to wifi before starting the certification process. The system doesn't always give clear error messages when the submission fails partway through.
Thanks for those tips! I'll definitely remember to clear my cache and check my connection before certifying in the future. It's frustrating that the mobile site doesn't give better error messages when something goes wrong, but at least now I know what to watch out for. Really appreciate everyone sharing their experiences - this thread probably saved me a lot of stress and time!
This is such a common issue with the NY unemployment system! I had the exact same thing happen to me about 6 months ago. The mobile site is notoriously glitchy - sometimes it looks like everything went through but the certification never actually gets recorded in their system. I learned to always screenshot the confirmation page now, just in case. The good news is that they can absolutely fix this retroactively. When you call, make sure to have the exact dates ready and explain that you completed the certification process but it didn't register. They have special procedures for these "lost certifications" and can manually enter it for you. It might take a few tries to get through to someone who knows how to handle it, but don't give up! You're entitled to that payment if you were eligible during that week.
Just make sure you report everything accurately because they will find out about your other job through wage records anyway. Better to be upfront than deal with an overpayment notice later.
I went through this exact same situation about 6 months ago when I lost my full-time office job but kept my part-time evening gig at a bookstore. The application process was actually pretty straightforward - you definitely need to report both jobs during the initial filing, including wages from both for the base period they ask about. They'll calculate your weekly benefit rate based on your total earnings history, then subtract your part-time wages each week when you certify. In my case, I was earning about $150/week from the bookstore and still qualified for a decent partial benefit. The main thing is to be completely honest about all income sources from day one. Good luck!
This is really reassuring to hear from someone who's been through the exact same situation! I'm actually in a very similar spot - lost my main job but still have weekend work. Your point about being honest from day one is so important. I've been worried about how to report everything correctly, but it sounds like as long as you're upfront about both jobs and all your earnings, the system is designed to handle partial unemployment situations. Did you find the weekly certification process complicated when you had to report your bookstore earnings each week?
ugh the whole unemployment system is so confusing!! I remember when I first applied I kept second-guessing every answer and it took me like 3 hours to complete because I kept going back and changing things. Just stick with your first instinct and be honest about everything.
One more important tip - after you submit your initial application, you'll need to file weekly claims every week to continue receiving benefits. The system will prompt you to do this, but don't forget or you'll miss payments. Also, you'll need to register for work search activities through the NYS Department of Labor job search system.
Dmitry Volkov
Apply for food stamps too while ur waiting! NY has emergency benefits that can be approved in like 5 days. Made a huge difference for me when my unemployment was delayed.
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Kingston Bellamy
I'm in a similar situation - lost my job in December and just filed last week. From everything I'm reading here, it sounds like you definitely have a shot at getting backdated, especially since you have a legitimate reason (thinking you'd find work quickly). That's exactly what happened to me too. I keep seeing people mention this claimyr service for actually getting through to someone on the phone, which seems to be the biggest hurdle. The NY unemployment phone system is absolutely brutal. I've been trying to call for days with no luck. Going to try that callback service everyone's talking about since it seems like talking to a real person is the only way to get anywhere with backdating requests. Hang in there - sounds like persistence is key with this whole mess of a system.
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