New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Amina Toure

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yeah definitely document stuff but also make sure you understand what counts as good cause. unsafe work conditions, harassment, discrimination, significant pay cuts, major job duty changes - stuff like that. just being unhappy with your boss or coworkers usually doesn't qualify unfortunately

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Jacob Lee

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I went through a similar situation about 6 months ago. The hostile work environment piece is key - you'll want to show a pattern of behavior, not just isolated incidents. I kept a journal with dates, times, witnesses present, and exact quotes when possible. Also save any written communications that show the hostile behavior. When I filed, I made sure to be very specific about how the environment affected my ability to do my job and my health. The adjudication process was nerve-wracking but having that documentation really helped my case. One tip: if you have any performance reviews or emails showing you were doing good work before the hostile environment started, that can help show the situation wasn't related to your job performance.

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Aidan Hudson

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This is heartbreaking to read about your friend's situation. While the others are absolutely right about the legal requirements for unemployment benefits, I want to emphasize how important it is for your friend to be extremely cautious. Using someone else's Social Security number is considered identity theft under federal law, and filing for benefits could potentially expose them to serious legal consequences beyond just being denied. I would strongly encourage them to speak with an immigration attorney immediately - many offer free consultations or work on sliding scale fees. The attorney can help assess their overall situation and advise on the safest path forward. In the meantime, the community organizations others mentioned are definitely the way to go for immediate support with food and basic needs.

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Chloe Taylor

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This is such important advice about speaking with an immigration attorney first. I wanted to add that some cities also have free legal clinics specifically for immigration issues - libraries often have information about these, and 311 in NYC can sometimes connect people to resources. Also, while looking for legal help, your friend should be really careful about who they talk to - unfortunately there are people who take advantage of vulnerable situations. Only work with licensed attorneys or recognized legal aid organizations. The situation is scary but there are legitimate people and organizations who want to help navigate this safely.

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Ezra Bates

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I'm really glad to see so many people offering thoughtful advice and resources here. As someone who has worked with immigrant communities, I want to emphasize that your friend's safety should be the absolute top priority right now. The advice about contacting immigration attorneys and community organizations like Make the Road NY is spot on. I'd also suggest looking into local churches and community centers - many have emergency funds or food assistance that don't require documentation. Catholic Charities and other faith-based organizations often help regardless of status. In terms of work, day labor centers and some construction/restaurant jobs may be more flexible, though I understand the challenges there. Your friend has been contributing to their community through their work, and now it's time for the community to support them back. Please encourage them to reach out to these organizations soon - the sooner they connect with proper support systems, the better positioned they'll be to navigate this difficult period safely.

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Also make sure ur checking ur unemployment messages every day!! sometimes they send weird questionnaires u gotta answer right away or they stop ur payments!!!

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Thanks for the tip! I'll make sure to check my messages frequently. This whole system feels like walking through a minefield sometimes!

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Just want to echo what everyone else is saying - definitely don't file a new claim! I work part-time for a small business that has seasonal shutdowns, and I've been through this exact situation multiple times. The key is to stay on your current claim and just accurately report your work status each week. During the renovation weeks, you'll report zero work days and zero earnings, and you should receive your full weekly benefit amount. When you return to work after renovations, just start reporting your work days again normally. The system handles these temporary work interruptions really well as long as you don't try to start a new claim. Your supervisor probably means well but like others mentioned, most employers don't really understand the technical side of unemployment claims. Stick with your current claim and you'll be fine!

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Had the exact same issue last week! What finally worked for me was using a different device entirely - tried my phone instead of laptop and it went through immediately. Also make sure you're using the correct URL (labor.ny.gov/signin) because there are some fake lookalike sites that will mess with your login attempts. If all else fails, definitely try that claimyr service people are mentioning - heard good things about it from others in this group.

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Freya Thomsen

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Thanks for the tip about using a different device! I've been trying on my laptop this whole time. Will definitely try my phone next. Also good point about the URL - I'll double check I'm on the right site. This whole situation is so stressful when you need to certify for benefits 😅

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I've been dealing with this for weeks and finally got through! Try using the mobile app instead of the website - for some reason it's way more stable. Also, if you have any special characters in your password (like @, #, etc.), try changing it to just letters and numbers. The system seems to have issues with special characters even though it allows them when you create the password. Super frustrating but hopefully one of these solutions works for you!

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Sean Flanagan

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am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get help when we're already stressed about losing our jobs? 🤔 the system is broken af

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Zara Shah

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Preach! 🙌 It's like they're trying to make it as difficult as possible.

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NebulaNomad

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Totally agree. It's almost like they hope people will just give up and not claim what they're entitled to.

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Anna Xian

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Just wanted to add - if you're having trouble getting through on the phone, try calling on different days of the week. I found that Tuesdays and Wednesdays around 10am seemed to have shorter wait times than Mondays or Fridays. Also, have your unemployment insurance number ready if you already have one from your initial application - it speeds things up a lot. Don't get discouraged if it takes a few tries to get through, the system is overwhelmed but the reps are generally helpful once you reach them.

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Benjamin Kim

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Thanks for the tip about timing! I've been trying to call first thing in the morning but maybe I should switch to mid-morning instead. Did you notice if the wait times were actually shorter or just that you got through more successfully at those times?

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