New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Update: My back payments just hit my account this morning! Took exactly 4 business days after the Level 3 specialist fixed my claim. Such a relief!

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Leila Haddad

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That's great to hear! I just got through to someone today using that Claimyr service someone mentioned above. They're fixing my claim and said I should see payments by early next week. Keeping my fingers crossed!

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Amara Okonkwo

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This is such valuable information! I'm currently dealing with a similar situation - got denied last week for "insufficient earnings" even though I've been working full-time for the past two years. The denial letter made no sense at all. Reading through all these comments, it sounds like there's a pattern with the system errors. I'm definitely going to try calling and specifically asking for a Level 3 specialist instead of going through the appeal process. Thanks for sharing your experience and congrats on getting it resolved! Stories like this give me hope that I can get this sorted out too.

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Sophia Russo

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Bottom line: you CAN technically collect both, but it's risky. The unemployment claim could trigger a disability review. If you do decide to file, make sure you're completely honest about your limitations on both your unemployment application and in any communications with Social Security. Document everything and consider getting legal advice first.

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Brady Clean

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I went through this exact situation two years ago and learned the hard way that timing matters a lot. If you're still within your trial work period (first 9 months of work attempts while on SSDI), Social Security is generally more lenient about work activities. But once you're past that, filing for unemployment gets much trickier. I'd suggest calling Social Security directly first to discuss your specific situation before doing anything with NYS DOL. They have a work incentives hotline (1-866-968-7842) where you can ask hypothetical questions without triggering a formal review. Also keep detailed records of your doctor's recommendations about part-time work capacity - this documentation could be crucial if SSA does question your disability status later.

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Miguel Diaz

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This is really helpful information about the trial work period! I didn't know about that work incentives hotline - that sounds like exactly what I need. Can you tell me more about what happened after your trial work period ended? Did you have any issues when you eventually did file for unemployment, or did having that early documentation help protect you?

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Nora Bennett

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The whole quarter thing is just another way for them to make the system confusing and deny people benefits! I worked steadily but because my highest earnings were in the wrong quarters according to their arbitrary rules, my weekly amount got cut in half.

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Ryan Andre

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I get the frustration but the quarter system actually helps some people too. When I had a job that paid really well for just a few months, having those wages counted in my base period quarters helped my benefit amount.

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GamerGirl99

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@The Boss, don't worry too much about your scattered work history - it might actually work in your favor! The quarter system looks at your highest earning quarters during the base period, so if you had some good months mixed in with the lower ones, those higher earnings will boost your weekly benefit calculation. The key thing is making sure you meet the minimum wage requirements across those 4 quarters. If you're still confused about which specific quarters they're using for your claim, you can request a monetary determination breakdown from NYS Department of Labor that shows exactly how they calculated your benefits.

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Thanks @GamerGirl99, that's really helpful to know! I was worried that having inconsistent hours would automatically hurt my case. How do I go about requesting that monetary determination breakdown you mentioned? Is that something I can do online through the my.ny.gov portal or do I need to call them directly?

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Teresa Boyd

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First payment is always the slowest. After that, if you file your weekly claims on time, payments usually come within 2-3 business days. But yeah, that initial wait is brutal when you need the money.

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Juan Moreno

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I'm in a similar situation - just filed last week after getting laid off from my retail job. The waiting is really stressful when bills are piling up! From what I've been reading online, it seems like NYS DOL is pretty backed up right now. I've been checking my account obsessively but the status hasn't changed from "under review." Has anyone had luck calling the customer service line recently, or is it still impossible to get through?

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Omar Fawaz

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I feel you on the stress! The phone lines are basically useless - I've tried calling multiple times and either get disconnected or stuck in hour-long holds. Your best bet is to just keep checking the online portal and maybe try calling super early in the morning like right at 8am when they open. Some people have had luck getting through then. Also make sure you're doing your weekly certifications even while it's under review - you don't want to miss any weeks once it gets approved!

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Ava Williams

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The whole system is ridiculous if you ask me. 26 weeks isn't enough time to find a decent job in this economy, especially if you're trying to find something that actually pays a living wage instead of just taking the first minimum wage job that comes along!

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Miguel Castro

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I hear you but at least it's something to help pay bills while searching.

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Ryan Vasquez

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Just wanted to add that if you exhaust your regular 26 weeks of unemployment benefits, you might be eligible for extended benefits during times of high unemployment, though this depends on economic conditions and federal programs that may be available. Also, make sure you're familiar with the online system at labor.ny.gov - it's much easier than trying to call. You can check your payment history, weekly claim status, and get most of your questions answered through their online portal. Good luck with your job search!

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Omar Zaki

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Thanks for mentioning the online portal! I've been struggling with the phone system too. Quick question - when you say "extended benefits during times of high unemployment," how do you know if those programs are currently active? Is there somewhere specific on the labor.ny.gov site that shows current extended benefit availability?

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