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Just went through this process myself! For the hostile work environment situation, document everything you can - emails, texts, any HR complaints you filed, witness contacts, etc. NYS considers constructive dismissal (being forced to quit due to intolerable conditions) as potentially qualifying for benefits, but the burden of proof is on you. I'd recommend filing anyway and letting them make the determination rather than assuming you won't qualify. The worst they can do is deny it, and you can always appeal with more documentation. Also keep in mind that even if initially denied, many people win on appeal once they can present their case more thoroughly.
Just wanted to add that if you're still having issues with ID.me, another thing that helped me was making sure my face was completely centered in the camera frame and holding very still during the scan. Also, remove any glasses or hats if you're wearing them - even if your ID photo has them. The system is super picky about matching exactly what it sees. I also found that having a plain white or light colored wall behind you works better than a busy background. Hope your video appointment goes well tomorrow!
For anyone else struggling with ID.me, I wanted to share what finally worked for me after weeks of failed attempts. I was getting the same "Unable to verify identity" errors on multiple devices. What ended up working was: 1. Using incognito/private browsing mode 2. Disabling any ad blockers or browser extensions 3. Making sure my internet connection was stable (used ethernet instead of WiFi) 4. Taking the photo during mid-morning when lighting was consistent The key thing that made the difference was actually updating my browser to the latest version - apparently ID.me has compatibility issues with older browser versions. Also, if you wear contacts, try taking them out for the verification - I read somewhere that the reflections can interfere with the facial recognition. Hope this helps someone avoid the frustration I went through! The video chat option is definitely worth trying if all else fails.
Wow, these are such detailed and helpful tips! I wish I had seen this earlier in my process. The browser update suggestion is really interesting - I bet that was part of my problem since I hardly ever update my browser. Also good to know about the contacts issue since I do wear them. I'll definitely keep all of these in mind for future reference and pass them along to anyone else I know who's dealing with this nightmare process. Thanks for taking the time to share what worked for you!
If you're having trouble getting through to NYS Department of Labor to check on payment issues, I used a service called Claimyr that helped me reach an actual agent when my payments were delayed. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to talk to someone about your claim status.
I'm new to unemployment benefits and just started seeing "payment progress" on my claim status too. Reading through these responses is really helpful! It's reassuring to know this is actually a positive sign that everything is moving along normally. The NYS system can be pretty confusing when you're not familiar with all the different status messages they use.
I was making about $950/week and got the full $504. But here's the thing - if you're having trouble getting through to NYS Department of Labor to check on your claim status or resolve any issues, I found this service called Claimyr at claimyr.com that actually gets you connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
Just remember you can work part-time and still collect some benefits as long as you don't earn more than $504 in a week. They'll reduce your benefit dollar for dollar over $504 but you can earn up to that amount without penalty.
That's really helpful to know about the partial benefits! @Dylan Hughes this might be useful for you too - if you find some freelance or consulting work while job hunting, you could potentially still get some unemployment benefits as long as you stay under that threshold.
Chloe Robinson
Hope things work out better than you expect! Sometimes those early job jitters turn out to be nothing. But good that you're thinking ahead about your options.
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Malik Robinson
You might also want to check if your current employer has any kind of employee assistance program or HR department you could talk to about your concerns. Sometimes what feels like criticism early on is just part of the learning curve, and having an honest conversation about expectations could help ease your stress. But it's definitely smart to know your options - and like others mentioned, your previous work history should definitely count toward your base period eligibility if worst comes to worst.
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