I'm new to unemployment benefits and just started seeing "payment progress" on my claim status too. Reading through these responses is really helpful! It's reassuring to know this is actually a positive sign that everything is moving along normally. The NYS system can be pretty confusing when you're not familiar with all the different status messages they use.

I've been getting unemployment benefits for about 3 months now and "payment progress" has become pretty routine for me. It usually shows up for about a day or two after I certify my weekly claim, then switches to "released" and I get the deposit within another day. I think they added this status to help people track where their payment is in the process instead of just wondering why it's taking a few days. Much better than the old system where you'd just have to wait and hope everything went through okay!

Just wanted to add that if you're still having issues with ID.me, another thing that helped me was making sure my face was completely centered in the camera frame and holding very still during the scan. Also, remove any glasses or hats if you're wearing them - even if your ID photo has them. The system is super picky about matching exactly what it sees. I also found that having a plain white or light colored wall behind you works better than a busy background. Hope your video appointment goes well tomorrow!

For anyone else struggling with ID.me, I wanted to share what finally worked for me after weeks of failed attempts. I was getting the same "Unable to verify identity" errors on multiple devices. What ended up working was: 1. Using incognito/private browsing mode 2. Disabling any ad blockers or browser extensions 3. Making sure my internet connection was stable (used ethernet instead of WiFi) 4. Taking the photo during mid-morning when lighting was consistent The key thing that made the difference was actually updating my browser to the latest version - apparently ID.me has compatibility issues with older browser versions. Also, if you wear contacts, try taking them out for the verification - I read somewhere that the reflections can interfere with the facial recognition. Hope this helps someone avoid the frustration I went through! The video chat option is definitely worth trying if all else fails.

I was making about $950/week and got the full $504. But here's the thing - if you're having trouble getting through to NYS Department of Labor to check on your claim status or resolve any issues, I found this service called Claimyr at claimyr.com that actually gets you connected to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

Just remember you can work part-time and still collect some benefits as long as you don't earn more than $504 in a week. They'll reduce your benefit dollar for dollar over $504 but you can earn up to that amount without penalty.

Just remember you have to actively look for work and keep a log of your job search activities. They can ask for proof at any time so don't slack on that requirement.

I went through this same situation last year when my marketing role was eliminated. One thing I wish I'd known earlier - make sure to request your separation letter from HR if you haven't already. NYS DOL sometimes asks for it to verify the reason for separation, and having it upfront can speed up the process. Also, when you file online, take screenshots of your confirmation pages - the system occasionally glitches and having proof you submitted can save headaches later. Good luck!

If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your claim, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I had questions about my claim status and couldn't get through on my own.

I went through this exact situation last year when my company did layoffs. Since you were terminated due to restructuring (not for cause), you absolutely qualify for unemployment benefits. A few tips that helped me: 1) Apply online at labor.ny.gov TODAY - don't wait, 2) Have your bank account info ready for direct deposit setup, 3) Keep detailed records of all your job search activities from day one, and 4) Be prepared for the first payment to take 2-3 weeks. The weekly benefit amount is based on your previous earnings, typically around 50% of your average weekly wage up to the state maximum. Hang in there - the process can be stressful but the benefits will help cover your expenses while you look for new work.