Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Nina Chan
Unfortunately if you haven't worked since your original claim, you're probably out of luck for now. You'd need to find employment first, work for a while, then potentially qualify for a new benefit year. The good news is even part-time or temporary work can help you build up eligibility again.
Maya Diaz
•How long would I need to work to qualify again? Just wondering if it's worth taking a temp job while I keep looking for something permanent.
@Maya Diaz You typically need to work in at least 2 quarters during your new base period and earn a minimum amount I (think it s'around $2,600 total but check with NYS DOL .)So even a temp job could help - just make sure you re'earning enough and working long enough to meet those requirements. It might be worth calling to get the exact numbers for your situation.
Ruby Knight
yeah this happened to my brother too. he had to take some gig work for a few months before he could file again. it sucks but at least there are options
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If u miss ur certification window u can still backdate it! u just gotta call and explain the technical difficulties. they'll make u fill out a form but u'll still get paid eventually
Yes but good luck getting someone on the phone to do this... took me 2 weeks last time
Zoey Bianchi
I'm dealing with the exact same problem! Been trying since Monday and the site keeps crashing right at the certification questions page. What's really frustrating is that I can log in fine and navigate everywhere else, but as soon as I try to actually certify it either freezes or kicks me out with some generic error message. I've tried different devices, cleared my cache, used incognito mode - nothing works. Really worried about missing my certification deadline and having my benefits delayed. This system is so unreliable when we need it most!
I'm having the EXACT same issue! It's so frustrating that we can log in and see everything else but then it crashes right when we need to certify. I've been trying since Sunday too and getting nowhere. From what others are saying here, it sounds like there's a system-wide glitch affecting tons of people. Maybe we should all try the early morning suggestion or look into that phone service people mentioned? Really hope this gets fixed soon because I can't afford to miss payments 😫
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Has anyone else noticed that the system seems to work better late at night? I've had the most success filing claims around 11 PM or midnight. Might be worth a shot if you're having trouble during the day.
Eva St. Cyr
I've been dealing with this same issue! Just wanted to share that I found the best time to file multiple weeks is actually on Sunday mornings around 6-7 AM. The system seems less congested then. Also, make sure you have all your job search documentation ready for each week before you start - the system will time out if you take too long between screens. One thing that caught me off guard was that they ask for different information depending on how many weeks back you're filing, so don't assume it'll be the same questions every time. Good luck everyone! 🤞
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Ava Thompson
whatever you do dont just stop filing your weekly claims with NYS Department of Labor until you figure this out!! I made that mistake when I was considering a move and it messed up my whole claim status
Good point! I'll definitely keep filing my weeklies while I research this more.
I went through this exact situation when I moved from NY to Texas last year. The key thing to know is that you need to contact both states as soon as you know you're moving. NYS Department of Labor will close your claim when you move, but if you've worked in NY recently enough (usually within the last 18 months), you can file what's called an "interstate claim" in your new state. The new state processes your claim but uses your NY wage history to determine your benefit amount. Don't wait until after you move to start this process - begin the paperwork before you relocate to avoid any gaps in payments. Each state has different processing times so starting early is crucial.
Evelyn Xu
•This is super helpful! I had no idea you could start the interstate process before actually moving. Do you remember roughly how long the whole transfer took when you moved to Texas? And did your benefit amount stay the same or change based on Texas rates?
Emma Davis
•@GalacticGuardian This is exactly the kind of detailed info I needed! So when you say "contact both states" - did you actually call NYS Department of Labor to tell them you were planning to move, or did you just start the interstate claim process with Texas? I'm worried about accidentally messing up my current NY claim by mentioning the move too early, but I also don't want gaps in payments like you mentioned.
GalaxyGlider
your gonna need to call them directly to get the right info for your situation. theres to many variables
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Mei Wong
•good luck getting through on the phone tho 🙄
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Liam Sullivan
•Use claimyr.com - worked for me after trying to call for 2 weeks straight
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Amara Okafor
Been in the exact same boat - benefit year ended last month and I hadn't worked during unemployment either. Unfortunately @AstroAce is right, you won't qualify for a new claim without recent wages. I had to pivot quickly to job searching and looking into other assistance programs. The transition period is tough but there are some resources out there. Check with local workforce development centers too, they sometimes have emergency assistance programs. Hang in there! 💪
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