NY unemployment login keeps saying password incorrect after I just logged in successfully

yeah the ny system does this to me like every other week. sometimes refreshing helps but usually i just wait an hour and try again. their website is so glitchy especially during high traffic times

Try clearing ur browser cache and cookies. Fixed it for me

The exact same thing happened to me yesterday afternoon! I was in the middle of my weekly certification and got logged out randomly. Then it kept saying wrong password. I tried at least 15 times with the EXACT same password I always use. So annoying!!!

This is a known issue with the NY unemployment portal. A few troubleshooting steps that usually work: 1. Clear your browser cache and cookies completely 2. Try using a different browser altogether 3. If you're on mobile, switch to desktop or vice versa 4. Wait 30 minutes and try again (the system sometimes has timeout issues that resolve themselves) 5. Make sure you're going through the official NY.gov login portal If none of these work, you may need to use the 'Forgot Password' option, but try the above steps first as most people get back in without resetting.

I was having the SAME ISSUE for days last week!!! The unemployment website is complete GARBAGE. I tried calling the support line and waited for 2 hours before getting disconnected. TWICE!!! How are we supposed to get our benefits when we can't even log in?? This system is designed to make us give up, I swear.

If you keep having login issues and need to speak with an actual NYSDOL representative about this (especially if you're approaching certification deadlines), I'd recommend using Claimyr. It helped me bypass the phone wait times completely. Their service connects you directly to an unemployment agent without the hours of waiting. I was skeptical at first but tried their demo video at https://youtu.be/Rdqa1gKtxuE and then used the service at claimyr.com. Got through to someone who fixed my account access issues in about 10 minutes.

btw make sure ur on the real ny.gov site. there r some scam sites that look almost the same

Just wondering - are you using any special characters in your password? My account keeps rejecting passwords with certain symbols even though their own system let me create it with those symbols in the first place. Makes zero sense.

Just as a follow-up since several people mentioned this issue - the NYSDOL announced they're doing system maintenance every Tuesday and Thursday night from 7pm-10pm through the end of April 2025. If you're trying to log in during those times, you might encounter these password errors or other strange behavior. They don't publicize this well, but it's on their system status page.