NY unemployment login keeps rejecting my password even though I know it's correct - anyone else?

Yeah this happened to me last week! The website is sooo glitchy. I thought I was going crazy. Try clearing your browser cache and cookies, then restart your browser completely. That worked for me after trying like 5 times. If that doesnt work try using a different browser altogether.

After weeks of not being able to login, I finally found a way to talk to a real person! I used this service called Claimyr (claimyr.com) and they actually got me connected to a rep who fixed my account issues in minutes. Best money I've ever spent to get my benefits flowing again. Check out this video about how it works: https://youtu.be/Rdqa1gKtxuE

this is happening to EVERYONE right now. my sister works for ny unemployment (contractor) and she said their whole system had some kind of update that broke a bunch of stuff. they know about it but of course they arent telling anyone 🙄

Make sure you're going to the right website. They changed the URL a few weeks ago and the old one will still let you try to login but always fails. Go directly to labor.ny.gov and navigate from there to make sure you're on the legit site.

OMG THIS EXACT THING HAPPENED TO ME!!!! i was losing my mind!!! you gotta call them. its the only way. i had to call like 50 times but when i finally got thru they said there was a security flag on my account cuz of "suspicious activity" (which was just ME trying to login from different devices). They reset everything while i was on the phone.

I'm having THE EXACT same issue. Started yesterday. Been trying different browsers, devices, everything. Nothing works. Im supposed to certify this week too. This system is a complete joke.

The issue is that they're implementing 2-factor authentication on all accounts but the rollout is a disaster. I had this problem and spent 3 hours on hold only to be told I need to verify my identity through [ID.me](http://ID.me) before I can login again. Nobody was notified about this. Try going to [ID.me](http://ID.me) directly and see if that helps.

The whole NY unemployment system is actually down for maintenance according to their Twitter. They never announced it on the main site tho 🤡 Should be back up by tomorrow morning.

When this happened to me, I found out someone had tried to hack my account. Call immediately! Could be identity theft. They had to lock my account for security.

Look, I've been dealing with NY unemployment for over 2 years now through various issues and I've learned a lot. When you can't log in, it's usually one of these things: 1. System maintenance (check their Twitter for announcements) 2. Your account was flagged for security (could be multiple login attempts, IP changes, etc) 3. You need to re-verify your identity through ID.me 4. Browser compatibility issues (they only fully support certain browsers) 5. Your password actually expired (they make them expire every 90 days but don't tell you) The absolute fastest way to resolve this is to speak with an agent directly. I wasted WEEKS trying to solve my login issues through emails and self-service. But once I got someone on the phone, it was fixed in minutes. I highly recommend using claimyr.com - it's a service that calls unemployment for you and connects you when they get a real person. It saved me days of frustration and my benefits were processed right after getting my account unlocked. Don't wait on this - if you need to certify soon, getting locked out could cost you money. Good luck!

u on a phone or computer? the mobile site is garbage, always use a computer if u can

Did you try turning it off and on again? 🤣

Someone might have reported your account as fraudulent. My roommate had an ex who did this to him out of spite and his account got locked immediately. Had to go through a whole identity verification process to get it back.

There's a secret phone number that actually works better than the main one. DM me if you want it. Got through in 20 min last time instead of hours.