Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The NYS Department of Labor system is just broken. I've been waiting 3 weeks for someone to even LOOK at my claim and there's no way to get real information about what's causing the delay. They tell you to check online but the website never has actual details about WHY something is taking so long.
Don't panic yet - 10 days isn't that unusual, especially if you filed recently. The initial processing can take 2-3 weeks. Just keep checking your my.ny.gov account every few days and make sure you're filing your weekly claims even while it's processing. That's really important or you could lose benefits for those weeks.
Wait, I need to file weekly claims even before my initial claim is approved? I didn't know that!
Yes! You need to file weekly claims starting the week after you applied. If you miss weeks you usually can't go back and claim them later.
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ugh the whole system is still a mess from covid honestly. they act like everything is back to normal but clearly its not if people are still waiting weeks for simple claim reviews
While there are definitely ongoing challenges, the system has improved significantly from the 2020 crisis period. Current processing times are much more reasonable for most standard claims.
I was actually working for the state during that period and can confirm those numbers - April 2020 was absolutely chaotic. We went from processing maybe 50,000 claims per week to over 300,000 in a single week. The system literally couldn't handle it and we had to bring in temporary staff and work around the clock just to keep things from completely falling apart. A lot of the verification steps that are causing delays now were implemented because we had massive fraud issues during the emergency period when we had to fast-track everything.
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Just remember you have to meet the work requirements each time - I think it's something like 2 quarters of work with minimum earnings. Don't quote me on the exact numbers though.
You're absolutely right to question your friend's advice! There's definitely no "once per year" limit on filing unemployment claims with NYS DOL. The main requirements are having enough qualifying wages and work history in your base period for each new claim. Since you worked between your unemployment periods, you should be eligible to file again. Just make sure to gather all your employment documentation from your most recent job before you apply. The process can be tedious but you have every right to file multiple claims if you meet the eligibility requirements each time.
Thanks for clearing that up! It's good to know there's no arbitrary yearly limit. I was really worried I might have to wait until next year to file again. Do you happen to know roughly how long the application process takes once you submit everything? My savings are running pretty low and I'm hoping to get benefits flowing soon.
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Are you sure you entered your direct deposit info correctly? Double check your routing and account numbers. I waited 3 weeks for payment only to realize I transposed two digits in my account number 🤦♂️
Just checked and all my banking info is correct. Frustrating that there's no obvious reason for the delay.
Ugh that sucks. then it's definitely something on their end. You NEED to talk to someone. The messaging system is where requests go to die.
I'm going through the exact same nightmare right now! My waiting week processed on 9/15 and it's been radio silence ever since. I've certified every week like clockwork and my claim status shows active, but zero deposits. The most frustrating part is feeling completely in the dark about what's actually wrong. I tried calling yesterday for 4 hours straight and couldn't get past the busy signal. At this point I'm ready to try anything - even those calling services people are mentioning. It's insane that we have to jump through all these hoops just to get the benefits we're entitled to. Has anyone tried contacting their local unemployment office in person instead of calling the main number?
I feel your pain! Same exact situation here. Just wanted to chime in that going to the local office in person might not help much - most of them don't handle claims directly anymore and just tell you to call the same number we're all trying. From what I've read in this thread, it really seems like you need to get through to someone on the phone who can look at your specific account. The claimyr service that multiple people mentioned sounds promising if you're willing to pay for it. I'm probably going to try that tomorrow since I'm losing my mind with the endless redials. Keep us updated if you find something that works!
@Sean Flanagan I tried going to my local office last week and @Grace Durand is absolutely right - they basically just handed me a flyer with the same phone number and told me they can t'access individual claims anymore. Super frustrating! I ended up using that claimyr service yesterday and actually got connected to someone after about an hour. Turns out I had a pending "employer verification flag" that nobody ever told me about. The rep cleared it and said I should see backpay within 3-5 business days. Worth trying if you re'at your wit s'end like I was. Good luck!
Mei Liu
wait does anyone know if they count days you wer supposed to work but called out sick? my schedule said 5 days but i only worked 3 and called out 2 days last week
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Liam O'Sullivan
•You only report days you actually worked. If you were scheduled for 5 days but only worked 3 days (regardless of why you missed the other 2), you would report 3 days worked when certifying. This would qualify you for 25% of your weekly benefit.
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Jamal Carter
Thank you everyone for the helpful responses! I'm going to talk to my manager about possibly condensing my schedule to 3 days when possible. And I'll definitely keep certifying every week even when I work 4 days. I appreciate all the advice!
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Amara Okonkwo
•Good plan! Just want to add that when you talk to your manager, you might want to frame it as wanting to be more productive by having longer focused work days rather than mentioning unemployment benefits - some employers get weird about that. Also, if they can't accommodate the 3-day schedule, at least you'll know to expect $0 on weeks you work 4+ days so you can budget accordingly.
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