New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Kristin Frank

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This whole system is so frustrating! Why don't they explain this stuff when you file for unemployment? I've been stressed about the same thing and now I find out I was worrying for nothing since I already have enough quarters.

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Micah Trail

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totally agree, they should include this info in the NYS Department of Labor materials when you first apply

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Sophia Carson

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I went through this exact worry when I was laid off from my construction job last year. Like others mentioned, you can create an account at ssa.gov and view your complete earnings history - it shows every year you worked and how much you earned. Since you've been working 35 years, you definitely have the 40 quarters needed. The unemployment gap won't hurt your eligibility at all, just might slightly reduce the final benefit amount since it's calculated on your highest earning years. Don't stress too much about it - you're in good shape for retirement!

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I'm dealing with this same EXACT situation right now!!! My payment was released Monday and still nothing in my account today (Thursday). Called NYSDOL and they said everything looks fine on their end and to just wait. So frustrating when the bills are piling up. Let me know when yours finally hits so I can get some hope lol

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Kylo Ren

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Will do! This waiting game is the worst part of the whole unemployment process.

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Hey there! I've been through this exact same situation with Varo and NY unemployment. From my experience, it usually takes 1-3 business days after the "released" status shows up. Since you mentioned it was released on the 15th (Tuesday), I'd expect to see it by today or tomorrow at the latest. The fact that this is your first payment (including backpay) might add an extra day or two to the process - the system sometimes takes longer to set up that initial direct deposit connection. I know the waiting is absolutely brutal when you've got bills breathing down your neck. If it doesn't show up by tomorrow, definitely give them a call just to make sure there are no issues with your banking info. But try not to stress too much - once it says "released" the money is definitely coming your way! Hang in there 💪

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Check if you can access any correspondence or messages in your online account. Sometimes there are documents or notices posted there that explain what the issue is, even if you didn't receive them by mail or email. Also make sure your contact information is current in case they're trying to reach you.

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Good suggestion - I'll double check my messages section again. I thought I looked everywhere but maybe I missed something.

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Yuki Tanaka

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I'm dealing with the exact same thing right now! Been stuck on "issue on file" for almost 3 weeks and it's driving me crazy. I did manage to get through to someone last week (took calling literally hundreds of times) and they told me it was just a routine review of my separation reason, but they couldn't give me a timeline for when it would be resolved. They said to just keep certifying weekly and wait. It's so frustrating when you're counting on that money and have no idea what's happening or how long it will take.

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Jayden Hill

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At least you got through to someone! That gives me some hope that it might just be a routine thing and not something seriously wrong with my claim. Did they say anything about whether you'd get backpay for all the weeks you've been waiting once it gets resolved?

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Once you can get a human on the phone this should be pretty easy to fix. I had a similar issue where the system miscalculated my hours. The rep was able to submit an adjustment and I got the money about a week later. But getting through is the hard part. I recommend using Claimyr.com to get past the busy signals - saved me hours of frustration!

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This exact same thing happened to me last month! I worked a 15-hour shift at a restaurant (covered someone's shift plus my own) and reported it honestly for just that one Saturday. The system deducted benefits for TWO full days even though I clearly only worked one day. It's so frustrating because you're trying to be honest and follow the rules, but their outdated system punishes you for it. I ended up having to wait on hold for literally 3 hours before I got through to someone who could fix it. The rep told me it's a known issue with shifts over 10-12 hours - their system assumes you can't possibly work that long in one day so it splits it automatically. Completely ridiculous in 2025 when long shifts are so common. Keep calling and ask specifically for a "manual adjustment to your effective days calculation" - that's the magic phrase that gets them to actually look into it. Don't give up, you deserve that money!

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Ava Martinez

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Contact ur state representatives office! Seriously! After 3 weeks of getting nowhere with unemployment, I emailed my state assembly person and their office contacted DOL directly. Had my issue resolved in 4 days after that.

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Miguel Castro

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Yessss this is the secret trick! The unemployment office magically starts working when a politician's office calls them 🙄

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Ethan Wilson

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That's a great idea - I'll look up who my rep is. Thanks!

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CyberSamurai

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This is absolutely infuriating but unfortunately becoming way too common. I work in cybersecurity and we're seeing identity theft for unemployment benefits skyrocket. A few additional steps that might help: 1. Set up monitoring on your Social Security account at ssa.gov - scammers often use stolen SSNs for multiple types of fraud 2. Consider placing a security freeze (not just alerts) on all your credit reports - it's free and more protective 3. Check if your bank offers identity monitoring services - many do for free now 4. Save screenshots/photos of ALL documents you receive, including that approval letter - you'll need evidence later The good news is that once it's properly flagged as fraud, the state usually stops any payments pretty quickly. The bad news is the paperwork nightmare can drag on for months. Stay on top of it and don't let them brush you off. You're the victim here and they need to fix their broken system. Also - definitely tell your employer before they find out another way. It looks much better coming from you first and shows you're being proactive about the fraud.

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