What does adjudication mean for unemployment claim with NYS Department of Labor?
Been waiting 2 weeks since I filed my initial claim and my account just says 'adjudication in progress.' I have no idea what this means or how long it's supposed to take. Is this normal? Should I be worried that something's wrong with my claim? I tried calling NYS Department of Labor but can never get through to a real person.
16 comments


NebulaNinja
Adjudication is basically when NYS Department of Labor reviews your claim to make sure you qualify for benefits. They're checking things like why you lost your job, if you earned enough wages, and whether you meet all the eligibility requirements. It's totally normal and can take anywhere from 1-6 weeks depending on how complex your situation is.
0 coins
Giovanni Mancini
•Thanks that makes me feel better. I was laid off due to company downsizing so hopefully that's straightforward enough.
0 coins
Fatima Al-Suwaidi
mine took 3 weeks and i was freaking out the whole time lol but it got approved eventually
0 coins
Dylan Mitchell
During adjudication they might request additional documents from you or your former employer. Keep checking your my.ny.gov account for any messages or requests. If they need something from you, respond immediately to avoid delays. The process is slower than it used to be because of increased claim volume.
0 coins
Sofia Morales
•This happened to me! They wanted proof of my wages and I didn't see the message for a week. Added another 2 weeks to my wait time.
0 coins
Dmitry Popov
I've been dealing with NYS Department of Labor phone lines for months and it's absolutely ridiculous. If you really need to talk to someone about your adjudication status, I found this service called Claimyr (claimyr.com) that actually gets you through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting disconnected.
0 coins
Ava Garcia
•Interesting, never heard of that. Did they charge you a lot?
0 coins
Dmitry Popov
•They don't focus on pricing but honestly it was worth it just to get actual answers about my claim status instead of wondering for weeks.
0 coins
StarSailor}
The whole adjudication process is a joke. They take forever to make decisions that should be simple. I was in adjudication for 5 weeks for a straightforward layoff. Meanwhile bills don't stop coming.
0 coins
NebulaNinja
Just to clarify - while you're in adjudication, make sure you keep filing your weekly claims even though you're not getting paid yet. If your claim gets approved, you'll get back pay for all the weeks you certified. Don't skip any weeks or you could lose those payments permanently.
0 coins
Giovanni Mancini
•Oh wow I didn't know that! I stopped filing because I thought there was no point. Thanks for the heads up.
0 coins
Lisaaa Dior
Did you get paid yet?
0 coins
Fatima Al-Hashemi
I'm going through the same thing right now - been in adjudication for about 10 days and it's nerve-wracking not knowing what's happening. The advice here about continuing to file weekly claims even during adjudication is really helpful, I almost made that mistake too. Has anyone had experience with how they notify you once the adjudication is complete? Do they send an email or do you just have to keep checking the portal?
0 coins
Lourdes Fox
•From what I've experienced, they usually update your online account first before sending any notifications. I'd recommend checking your my.ny.gov portal daily since that's where you'll see status changes the fastest. Sometimes they send emails but not always, so don't rely on that. The waiting is definitely stressful but hang in there!
0 coins
Micah Franklin
I went through this exact same thing last month - the uncertainty is the worst part! In my case, adjudication took about 4 weeks total. What helped me was setting up notifications on my phone to check the portal every morning and evening so I wouldn't obsess over it throughout the day. Also, if you haven't already, make sure you have all your employment documentation ready (pay stubs, separation letter, etc.) in case they request anything. The good news is that layoffs due to company downsizing are usually pretty straightforward cases, so you're likely just waiting in the queue rather than dealing with a complicated review.
0 coins
Ava Thompson
•That's really solid advice about setting specific check times instead of constantly refreshing! I've been guilty of checking the portal like every hour which is probably making my anxiety worse. The 4 week timeline you mentioned is helpful too - gives me a realistic expectation to work with. Did you end up getting approved after those 4 weeks, and if so, did the back pay come through pretty quickly once the decision was made?
0 coins