New York Unemployment

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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Thank you all so much for the help! I can finally relax a bit knowing those fields are normal and don't mean I'll automatically owe something. I'll keep certifying weekly and I took screenshots of everything just in case. I really appreciate everyone taking the time to explain this!

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I went through the exact same panic when I filed my claim a few months ago! Those overpayment and penalty fields showing $0 had me convinced I was already in trouble before I even got my first payment. But everyone here is absolutely right - it's just how the system is built. Think of it like having empty boxes labeled "parking tickets" and "late fees" on your dashboard even when you've never gotten a ticket. The boxes exist in case they're needed, but empty boxes don't mean you're getting a ticket! Keep doing what you're doing with the weekly certifications and you'll be fine.

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That's such a perfect analogy with the parking tickets and late fees! It really does help put it in perspective. I'm glad I'm not the only one who had that initial panic reaction - the way those fields are presented really does make it seem ominous at first glance. Thanks for sharing your experience, it's reassuring to know others went through the same worry and everything turned out fine.

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Glad you were able to find the information! I'd recommend communicating with your landlord in writing (email or certified letter) about this discovery, so you have documentation of informing them. If they're uncooperative, contact the Legal Aid Society or Housing Court Answers for free legal assistance with addressing the situation.

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Wow, this whole thread has been so educational! I'm dealing with a similar situation in Queens where my landlord keeps saying he never received any rental assistance payments, but I'm pretty sure I remember getting some kind of notification months ago. Reading through everyone's experiences here, it sounds like checking the ERAP portal should be my first step. It's really frustrating how common this seems to be - landlords either not being transparent about receiving assistance or in some cases apparently trying to collect twice. Thanks to everyone who shared resources and phone numbers, I'm definitely going to start making some calls tomorrow!

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Tax documents worked for me - like my W2 or state tax return that had my physical address. If you filed taxes with your actual address that might work. I also heard you can ask your bank to print a statement with your phys address even if all your mail goes to PO Box.

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I'm dealing with this exact same issue right now! Been stuck in ID.me hell for weeks because of my PO Box situation. Reading through all these suggestions is giving me hope though. I'm going to try the PS Form 1093 from the post office first since that sounds like the most official option. If that doesn't work, I'll move on to getting my bank to print a statement with my physical address and maybe try the video verification route. It's so frustrating that the system makes it this hard for people who live in rural areas or just prefer using PO Boxes for security reasons. Thanks everyone for sharing what worked - this thread is way more helpful than anything I've gotten from calling unemployment directly!

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I'm in a similar situation - filed my appeal in mid-October and still waiting. What's really frustrating is that I can't even get basic information about where my case stands in the queue. The online portal just shows "appeal received" with no additional details or estimated timeline. I've tried calling multiple times but either get disconnected after hours on hold or told they can't provide any status updates. Meanwhile, bills keep piling up and I'm burning through what little savings I had. The whole system feels designed to wear you down until you just give up. Has anyone had any luck getting updates through the online message center in their NY.gov account?

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I feel your pain - the lack of transparency in their system is maddening! I haven't had any luck with the online message center either. It's been completely silent on my end since I filed. The fact that we can't even get a basic status update or queue position is ridiculous. I'm also burning through savings and the stress is overwhelming. It really does feel like they're hoping we'll just give up and go away. Stay strong though - from what others have shared here, it seems like most people eventually do get their hearings, it just takes way longer than it should.

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I'm going through the exact same thing right now - filed my appeal in late September and still haven't heard anything back! It's now been over 3 months and I'm starting to panic. Like everyone else here, I keep getting the runaround when I try to call. The stress of not knowing when (or if) I'll get my hearing while watching my bank account drain is just brutal. Reading through all these responses though, it sounds like the 10-14 week timeline that Sofia mentioned is unfortunately the new reality. I'm going to try calling that direct Appeals Board number she shared tomorrow. Thanks everyone for sharing your experiences - at least now I know this delay isn't just happening to me and that there's still hope of eventually getting through the system.

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I'm so sorry you're going through this too! It's reassuring but also frustrating to see we're all dealing with the same nightmare. I filed around the same time as you (early October) and also haven't heard anything. The financial stress is the worst part - I never expected to be waiting this long when they said 4-6 weeks in the determination letter. Definitely try that Appeals Board number Sofia shared - I'm planning to call it first thing tomorrow morning too. Maybe we'll both get some answers finally! Hang in there, it sounds like most people do eventually get their hearings even if it takes way longer than it should.

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Just wanted to update - I did exactly what you suggested and reported my work start date on my weekly claim. The system automatically ended my benefit year and sent me a confirmation. No issues at all!

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That's great to hear! I'm going to do the same thing. Thanks for confirming it worked smoothly.

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I was in the exact same situation a few months ago! The key is to file your weekly claim one more time and report your first day of work and any earnings from that week. The system will automatically close your claim once you report the work. Don't worry about accidentally collecting benefits you're not entitled to - as long as you report your work honestly when you file, you'll be fine. I was also paranoid about overpayments but everything worked out smoothly when I followed this process.

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That's really reassuring to hear from someone who went through the same thing! I was definitely being paranoid about the overpayment issue. It sounds like the system is designed to handle this situation properly when you report honestly. I'll file my weekly claim with my work start date and earnings. Thanks for sharing your experience!

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