New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

definitely keep filing weekly! friend of mine stopped filing during adjudication thinking it didn't matter and lost out on like $4000 in back pay

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I'm going through something similar right now - filed in January and still waiting on adjudication for an identity verification issue. Reading all these responses gives me some hope that I'll eventually get the back pay. It's frustrating how long these processes take, especially when you're already financially stressed. Michael, I hope your claim gets approved soon and you get all that money you've been waiting for!

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Just went through this last month! Got my first payment exactly 3 business days after completing my waiting week. Make sure you're checking both your bank account AND the payment history section on the DOL website - sometimes there's a delay between when it shows as processed vs when it actually hits your account. Also double check that your direct deposit info is correct in your profile, that can cause major delays if it's wrong.

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this is exactly what i needed to hear! gonna double check my direct deposit info right now just to be safe. thanks for the tip about checking both places 🙏

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Been waiting 6 days now since my waiting week ended and still nothing 😩 Direct deposit is set up correctly and I've been certifying every week. Starting to get worried something went wrong with my claim. Might have to try that claimyr thing everyone's mentioning if it doesn't show up by tomorrow

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Just file the claim online through the my.ny.gov portal and answer all the questions honestly about why you left your job. NYS Department of Labor will make the determination based on your specific circumstances. The application process will walk you through everything you need to know.

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Thanks! I'll start the application process today and see what happens. Fingers crossed they accept the hour reduction as good cause.

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For what it's worth, a reduction from 40 hours to 8 hours per week (an 80% cut) would almost certainly qualify as "good cause" under NYS Department of Labor guidelines. That's essentially forcing you to quit by making the job financially unsustainable. When you file your claim, make sure to emphasize that the hour reduction made it impossible to meet your basic living expenses and that you had no choice but to seek other employment. Document everything - old schedules, pay stubs showing the difference, any communication about the hour cuts. The key is showing that a reasonable person in your situation would have had to quit.

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If you're having trouble reaching the NYS Department of Labor to ask questions about the appeal process, there's a service called Claimyr (claimyr.com) that can help you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I used it when my employer appealed and I needed to understand the hearing procedures.

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Is that legit? I've been trying to call for days about my own appeal situation and can never get through to anyone at NYS Department of Labor.

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Just wanted to say good luck! The fact that you were approved initially is a good sign. Document everything and don't let them intimidate you.

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just apply anyway!! worst they can say is no and then you know for sure. the application process is pretty straightforward on the my.ny.gov website

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As someone who recently navigated this process, I can confirm that being a student doesn't automatically disqualify you from unemployment benefits in NY. The main thing is demonstrating you're genuinely available for work that fits around your class schedule. When you apply through the NYS DOL website, they'll ask about your availability - just be specific about the days/times you can work. Since you've been working 25+ hours consistently, you should have enough work history to qualify. One tip: start documenting your job search efforts now (applications, interviews, etc.) because you'll need to report these activities during your weekly certifications. Good luck with your application and your final semester!

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This is really helpful advice! @Jamal Harris - when you say documenting "job search efforts, how" detailed do the records need to be? Should I be keeping copies of applications I submit or just noting down company names and dates? I want to make sure I m'prepared for the weekly certifications.

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