New York Unemployment

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Nia Wilson

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I'm so sorry you're going through this - what you've described sounds absolutely horrible and no one should have to endure that kind of treatment, especially after 15 years of dedication. From everything I've read here, it really sounds like you have a strong case for unemployment benefits. The fact that your doctor directly linked your migraines to work stress is huge, and your long tenure shows this wasn't a rash decision. New York does recognize "good cause" resignations for health reasons, so don't let anyone tell you that quitting automatically disqualifies you. A few things that might help based on what others have shared: - Get that formal letter from your doctor using specific language about the work environment being "detrimental to your health" - Gather all those emails where you raised concerns about the workload - they show you tried to fix things before leaving - When you apply, make sure to select "quit with good cause" not just "quit" - Document everything chronologically to show the clear progression from increased workload to health problems Even if you get an initial denial (which unfortunately happens a lot with resignation cases), don't give up! The appeals process seems to work much better when you have proper medical documentation. You did the right thing by prioritizing your health. Wishing you all the best with your claim!

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Sara Unger

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Thank you so much for this compassionate and comprehensive response! After reading through everyone's experiences and advice here, I'm feeling much more hopeful about my situation. It's been really validating to hear from so many people who understand that leaving wasn't a choice I made lightly - after 15 years, it took everything in me to finally prioritize my health over loyalty to a company that was destroying me. I have my doctor's appointment first thing tomorrow morning and I've written down all the key phrases people mentioned like "detrimental to your health" and "work-related stress injury" to make sure we cover everything. I've also spent today organizing all my emails with management chronologically - it's actually pretty shocking to see the pattern laid out like that. I'm going to take everyone's advice about being prepared for a potential initial denial and not getting discouraged. This community has been incredibly supportive and I can't thank you all enough for sharing your knowledge and experiences. I'll definitely update once I hear back about my claim!

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Dmitry Sokolov

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Reading through all these responses has been incredibly helpful! I'm also dealing with a work-related health situation and was worried I wouldn't qualify for unemployment after resigning. The advice about getting specific medical language in the doctor's letter is so important - I made the mistake of just bringing visit notes to my first appointment and they weren't detailed enough. One thing I wanted to add that helped me: if you have any text messages or emails from family/friends where you talked about the work stress affecting your health, save those too. They can help establish a timeline and show that the health issues were ongoing and documented in real-time, not just something you claimed after deciding to quit. Obviously the medical documentation is most important, but having that additional evidence of how the situation was affecting you personally really strengthened my case. Also, for anyone waiting on the phone with NYSDOL - I've had better luck calling right when they open at 8 AM rather than during peak hours. Still takes forever, but at least you get in the queue earlier. Good luck with your doctor appointment tomorrow and your claim! After everything you've been through, you absolutely deserve this support.

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Melina Haruko

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That's a really smart tip about saving text messages and emails with family/friends! I actually have several messages to my sister from months ago where I was venting about the impossible workload and how it was giving me constant headaches. I never thought those could be useful evidence, but you're right - they show this was an ongoing issue, not something I made up after deciding to quit. I'm definitely going to include those with my documentation. Thanks for the tip about calling at 8 AM too - I've been dreading having to call NYSDOL but knowing there's a better time to get through makes it feel less overwhelming. It's so helpful hearing from someone else who's been through this process!

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Paolo Conti

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I'm currently dealing with this same issue - been on unemployment for 3 months now and my lease is up soon. One thing that's helped me is reaching out to smaller property management companies rather than the big corporate ones. They seem more willing to look at your whole financial picture instead of just running you through automated screening software. I also found that being proactive about explaining my situation upfront (rather than trying to hide it) has gotten me further in the process. Some landlords actually appreciate the honesty and the fact that unemployment is documented government income rather than under-the-table work. Still searching but feeling more optimistic after reading everyone's experiences here!

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Miguel Diaz

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Paolo, your approach about being upfront is spot on! I've found that honesty really does work better than trying to hide the unemployment situation. The smaller property management companies have been much more reasonable to work with in my experience too. Have you been able to get any documentation from NYS Department of Labor quickly, or are you dealing with the same phone system issues that others mentioned? I'm curious if the timing of applications matters - like applying early in the month vs end of month when landlords might be more desperate to fill units.

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Lucas Turner

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I went through this same struggle a few months ago and want to share what worked for me. Beyond the standard documentation everyone mentioned, I also included a letter from my previous employer confirming my layoff was due to company downsizing (not performance issues) and my eligibility for rehire. This helped show landlords that my unemployment wasn't due to any fault of my own. I also created a simple one-page timeline showing my job search activities and any interviews lined up. The combination of this extra documentation plus offering 2-3 months rent upfront helped me secure a place even though my $380/week benefits were below the typical 3x rent requirement. It took about 20 applications over 6 weeks, but persistence paid off. Your $3,200 savings is actually really good - that's what convinced my landlord I was financially responsible despite being on benefits.

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CosmicVoyager

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Lucas, this is incredibly helpful! I never thought about getting a letter from my previous employer about the layoff - that's such a smart way to show it wasn't performance related. Did you reach out to HR or your former supervisor for that letter? Also curious how you formatted the job search timeline - was it just a simple list of companies you applied to and interview dates? I'm definitely going to try the approach of offering multiple months upfront since I have some savings. Thanks for sharing your experience and giving me hope that persistence really does work!

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Amina Sy

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I just went through this exact situation a few months ago! I was a part-time retail worker who got laid off in December 2024, and my manager told me the same thing - that part-timers don't qualify for unemployment. I waited 8 weeks before filing because I trusted her completely (she'd been with the company for like 15 years, so I figured she knew what she was talking about). When I finally discovered she was wrong, I immediately submitted a backdating request with screenshots of our text conversation where she specifically said "part-time employees aren't eligible for NY unemployment benefits." I also included my pay stubs showing I met the earnings requirements and a brief explanation of how I reasonably relied on her guidance. They approved 6 weeks of backdating! The whole process took about a month from submission to approval. The key was being super specific about who told me what and when, plus showing that I acted reasonably by trusting someone I viewed as knowledgeable about company policies. Your text evidence sounds really strong - the fact that your boss specifically mentioned part-time workers not qualifying is exactly the kind of concrete misinformation that NYSDOL recognizes as "good cause." Don't lose hope! Make sure to submit that backdating request ASAP and include every detail you can remember about the conversation with your boss.

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Amara Okafor

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This is so encouraging to hear! Your situation sounds almost identical to mine - part-time worker, trusted a long-term manager who seemed to know company policies, and got completely wrong information about unemployment eligibility. Six weeks of backdating is amazing! I'm feeling much more optimistic about my chances now. I'm definitely going to submit my request this week and make sure to be super specific about the dates and exact quotes from my supervisor's texts. It's reassuring to know that NYSDOL does recognize employer misinformation as valid "good cause" - I was worried they'd just say I should have known better. Thanks for sharing your success story and giving me hope that this might actually work out! @f65887279186

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Nasira Ibanez

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Reading through all these responses has been incredibly helpful! I'm in almost the exact same situation - lost my part-time job in January and my supervisor told me I wouldn't qualify for unemployment because "part-timers don't get benefits." I finally filed last week after finding out that was completely wrong. The success stories here are giving me so much hope! It sounds like having text/email evidence of employer misinformation about part-time eligibility is actually a pretty strong case for backdating. I'm going to gather all my documentation this weekend and submit my request early next week. One question for those who got approved - did you submit any additional evidence beyond just the texts from your employer? Like pay stubs or job search records? I want to make sure I'm including everything that might strengthen my case. Thanks everyone for sharing your experiences - this thread has been a lifesaver for figuring out the process!

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Madison Allen

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I literally just solved this exact problem yesterday! The 8-digit PIN is completely separate from your my.ny.gov login credentials - it's specifically for the unemployment benefits system. Here's what finally worked for me after being locked out for over a week: First, make sure you're on the current NYS DOL website (not an old bookmark) because they've changed their system multiple times. Look very carefully for a "Forgot PIN" or "Reset PIN" link - it's usually tiny text right below or next to where you enter the PIN. I almost missed it completely because it's so small! If you find it, you'll need to answer security questions about things like previous addresses, first job, mother's maiden name, etc. If that doesn't work or you can't remember the security answers, try calling the main DOL customer service line at exactly 8:00 AM when they open - the wait times are much shorter then. Also, try switching browsers if you're having trouble seeing the reset link - I was using Safari and couldn't see it, but it showed up perfectly in Chrome. Some people have also mentioned there's a buried live chat feature on the DOL website that has shorter wait times than calling. Don't give up - this system is intentionally confusing but you'll get through it!

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Aria Park

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This is exactly what I needed to hear - thank you so much for sharing your success story from just yesterday! It gives me so much hope that I can actually solve this problem. I'm definitely going to start with checking for that tiny "Reset PIN" link and trying different browsers like you mentioned. The Safari vs Chrome difference is really interesting - I never would have thought browser choice could make such a difference with government websites. I'm also going to bookmark this thread because everyone has shared such valuable tips and strategies. It's amazing how much more helpful this community discussion is compared to the official DOL website. I really appreciate you taking the time to write out such detailed steps, especially since you just went through this yourself. Fingers crossed that one of these methods works for me too!

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I'm dealing with this exact same PIN issue right now and I'm so glad I found this thread! I've been trying to access my unemployment account for the past two days and hitting the same 8-digit PIN wall that everyone's describing. I set up my account back in February when I first filed but I have absolutely no memory of creating any PIN separate from my regular password. I've gone through all my confirmation emails from NYS DOL multiple times but there's nothing about an 8-digit PIN anywhere. Based on all the helpful advice here, I'm going to try the "Forgot PIN" link approach first (assuming I can actually find that tiny link everyone mentioned), then try switching browsers if that doesn't work. If the online reset fails, I'll definitely try the 8 AM calling strategy that so many people recommended. It's incredibly frustrating that this system is so complicated, but reading everyone's success stories gives me hope that I can figure this out. Thanks to everyone who shared their experiences - this thread is more useful than anything on the official DOL website!

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Nia Thompson

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I'm in the exact same boat as you! Just started dealing with this PIN nightmare today and your timeline matches mine perfectly - I also set up my account months ago and have zero memory of creating any special PIN. It's so reassuring to read through all these success stories and realize this is a super common problem with actual solutions. I'm planning to try the browser-switching trick first since that seems like the quickest potential fix, then hunt for that mysteriously tiny "Reset PIN" link everyone keeps mentioning. The 8 AM calling strategy seems to be the consensus backup plan if the online stuff doesn't work. It's honestly ridiculous that we need a whole community thread to figure out how to access our own unemployment accounts, but I'm grateful everyone is sharing their experiences. Definitely saving this thread as my troubleshooting guide! Good luck with your reset attempts - hopefully one of us will have a success story to share soon.

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Amina Sy

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I'm new to this community but going through the exact same situation - just started my unemployment claim after a layoff from my content marketing role. This thread has been incredibly eye-opening and honestly a huge relief to find! A few quick questions for those who've been through this: 1. When you mention the 3 work search activities per week - do informational interviews count toward that requirement? I've been doing a lot of those to learn about adjacent fields. 2. For the Career Centers that were mentioned - do you need an appointment or can you just walk in? I'm in the Rochester area if anyone has specific experience there. 3. I keep seeing conflicting info online about whether volunteer work affects benefits. Has anyone done volunteer marketing work while collecting unemployment? Thank you all for sharing such detailed experiences - reading about everyone's strategies and timelines is helping me feel much more prepared and less alone in this process. It's clear this community really looks out for each other!

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Aiden O'Connor

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Welcome to the community! Great questions - I can help with a couple of these based on my experience: 1. Yes, informational interviews absolutely count as work search activities! I actually had a caseworker tell me they're some of the best activities to log because they show genuine networking effort. Just make sure you document them properly with the contact person's name and details about the conversation. 2. For Career Centers, I'd recommend calling ahead for an appointment, especially for specialized services like resume review or skills assessments. Walk-ins are usually okay for basic computer access or job board browsing, but the good stuff (career counseling, workshops) typically requires scheduling. 3. Volunteer work generally doesn't affect benefits as long as you're not receiving any compensation and it doesn't interfere with your availability for work. I did some pro bono social media work for a local animal shelter and had no issues - just reported it accurately when certifying. You're smart to be asking these questions early! The fact that you're already doing informational interviews puts you ahead of the game. Those connections often turn into opportunities down the line, even if not immediately. Keep documenting everything and don't hesitate to ask more questions here - this community really is amazing for support and practical advice!

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AstroAce

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Just want to echo what everyone else has said about this being such an incredibly helpful thread! I'm on week 12 of unemployment after being laid off from my digital marketing role, and honestly, I was starting to panic about the 26-week limit until I found this discussion. The advice about starting backup plans around week 20 is so smart - I'm definitely going to start researching SNAP and other assistance programs now rather than waiting. And I love the suggestion about temp-to-perm positions with marketing agencies. I've been so focused on permanent roles that I hadn't really considered that route, but it makes total sense for building experience and potentially leading to something permanent. One thing I wanted to add that's been working for me: I've been attending virtual marketing webinars (many are free through HubSpot, Mailchimp, etc.) and not only are they great for staying current with industry trends, but I've actually made some valuable connections through the chat features and follow-up networking. A couple of people have even offered to review my portfolio or make introductions to their networks. Also, for anyone struggling with the phone system at DOL - that Claimyr service someone mentioned earlier is legit. I used it last week to get clarification on reporting freelance work and it saved me hours of frustration. Thanks to everyone who's shared their experiences and advice here. It's making this whole process feel much more manageable knowing there's a community of people who understand exactly what we're going through!

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Sunny Wang

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This is such valuable additional advice! The virtual webinars tip is brilliant - I hadn't thought about using those chat features for networking but it makes perfect sense. HubSpot and Mailchimp webinars are definitely high quality and attract serious marketing professionals, so the connections you make there are probably really valuable. I'm also glad to hear another confirmation about Claimyr working well. I was a bit hesitant to try a third-party service for something as important as unemployment benefits, but hearing multiple people say it actually worked gives me confidence to use it if I need to speak with DOL. Your point about temp-to-perm positions really resonates with me too. I've been so focused on finding the "perfect" permanent role that I've probably been limiting my options unnecessarily. Marketing agencies do seem like they'd be more open to that kind of arrangement, and honestly, any steady income right now would help stretch out those unemployment weeks. It's amazing how much this thread has evolved into such a comprehensive resource for people in our situation. Between everyone's experiences and practical tips, it feels like we've created an unofficial survival guide for NY unemployment! Thanks for adding to the collective wisdom here.

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