New York Unemployment

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Ask the community...

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same boat here - got laid off and trying to figure out if i qualify. thanks for asking this question!

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Since you started in March, you'll likely need to wait until you have enough quarters and wages built up to qualify. The base period they look at is usually the first 4 of the last 5 completed calendar quarters before you file. So if you filed today, they'd typically look at Q1 2024 through Q4 2024. Since you just started in March 2025, you might not have enough earnings history yet. However, if you don't qualify under the regular base period, they'll automatically check the alternative base period which uses the most recent 4 completed quarters - this could potentially help you if you had previous employment. Keep detailed records of all your wages and work history just in case!

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This is really helpful, thank you for breaking down the timing! I'm wondering though - if I don't qualify now because I just started in March, would it make sense to wait a few more months before filing if I do get let go? Or should I file right away and let them check both base periods? I don't want to miss out on benefits if I'm eligible under the alternative base period, but I also don't want to waste time if I clearly don't qualify yet.

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Yes, absolutely! The payment history shows everything broken down by week - the exact date each payment was issued, the gross amount, any deductions (like taxes withheld), and the net amount deposited. It's really comprehensive. Just make sure when you're in the payment history section to select the full year range for 2023 (January 1 - December 31) so you don't miss any payments. The system sometimes defaults to just showing a few months at a time. You can export it all as a PDF which makes it easy to send to your accountant. One other tip - if you had any waiting weeks or benefit reductions during 2023, those will show up in the records too with explanations, which can be helpful for tax purposes.

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This is exactly the level of detail I was hoping to find! The breakdown by week with gross amounts, deductions, and net deposits sounds perfect for what my accountant needs. I really appreciate the tip about selecting the full year range - I can see how the system defaulting to just a few months could cause someone to miss payments. The PDF export feature will definitely make this easier to share. Thanks for mentioning that waiting weeks and benefit reductions show up with explanations too - I did have a couple of waiting periods in 2023 so it's good to know those will be documented properly in the records.

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I went through this exact same situation a few months ago when I needed my 2023 unemployment records for my tax return. The key thing that helped me was logging into my.ny.gov and going to the Unemployment Services section, then looking for "Benefit Payment History" - it's usually listed under a "View Benefits" or "Payment Information" tab. Once you're there, you'll see a date selector where you can choose the year 2023. The system will generate a detailed report showing all your weekly payments with dates, amounts, and any tax withholdings. You can then download it as a PDF which is perfect for your accountant. If the page seems to hang or load slowly, try refreshing or coming back during off-peak hours - the NY system can be overwhelmed during tax season. The records should have everything your accountant needs including the total annual amount that matches your 1099-G.

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good for you for trying to better yourself! the job market sucks right now so might as well use the time to learn something new

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I went through this exact situation about 8 months ago and here's what I learned: You absolutely need to contact your local One-Stop Career Center BEFORE enrolling in any classes. They can help determine if you qualify for programs like WIOA or TAA that will actually pay for your training. I ended up getting approved for a web development bootcamp that was 100% covered, and I was able to continue receiving UI benefits throughout the program. The key is getting the proper approval first - don't just enroll and hope for the best. Each local office has slightly different procedures, so definitely go in person if you can rather than trying to navigate this over the phone.

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This is exactly the kind of detailed advice I was hoping for! Thank you so much for sharing your experience. I'm definitely going to contact my local One-Stop Career Center this week. Did you have to maintain the same job search requirements while in the bootcamp, or were they modified since you were in an approved program? Also, was there a waiting period between getting approved and starting classes, or could you begin right away once approved?

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Lia Quinn

I'm having the exact same problem! Been trying to file my claim for the past 3 days and keep getting booted out around the same spot where it asks about job separation details. Reading through all these comments has been super helpful though - I had no idea the timing mattered so much or that Safari could be causing issues. I've been trying during my lunch break every day (probably the worst time based on what everyone's saying here). Going to try tonight around 11pm using Chrome with everything cleared like others suggested. It's honestly crazy that we need to become tech experts just to file for unemployment, but I'm grateful for this community sharing all these workarounds. Fingers crossed the late night approach works! Will report back if I'm successful.

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Good luck tonight! That's exactly the same spot where it was kicking me out too - the job separation section seems to be a real trouble spot for their system. The late night strategy definitely works based on what I've seen in this thread. Make sure you have all your employment dates and reason for leaving written down beforehand so you can fill it out quickly. Also, if it does boot you out again, don't get discouraged - it took some people here multiple attempts even with all the right conditions. Hope you get through it successfully and can update us with good news!

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This is such a relief to find this thread! I've been banging my head against the wall for the past two days trying to get my unemployment claim submitted. Same exact issue - gets about halfway through and then just dumps me back to the beginning with no explanation whatsoever. I've been trying during regular business hours on Safari, so based on everyone's advice here I'm clearly doing everything wrong! Going to wait until after 10pm tonight and switch to Chrome. Also going to write down all my employment info first so I can speed through it if I get a good session. The fact that this is such a widespread problem and there's no official guidance from NYSDOL about it is pretty infuriating. Thank goodness for communities like this where we can actually help each other figure out the workarounds. Will definitely update if the nighttime Chrome approach works for me!

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You're definitely not alone in this frustration! I went through the exact same thing last month and it nearly drove me crazy. The Safari + business hours combo is basically guaranteed to fail based on what I learned here. One thing I'd add to the great advice already given - make sure you're not using any browser extensions or ad blockers when you try tonight, as those can sometimes interfere with the NY site's weird scripting. Also, if you have a VPN running, turn that off too. I found that having a completely "clean" browser session made a huge difference. The after 10pm window really does work - their servers are so much more stable when fewer people are hammering them. Good luck tonight and definitely let us know how it goes!

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Just got approved for benefits yesterday and I'm in the exact same situation! Already switched to direct deposit after reading all these comments - seems like the smart move. It's so reassuring to see everyone's consistent 7-10 business day timeline for the Way2Go card. I was stressing about whether I should call and request a replacement, but sounds like I just need to be patient. Really helpful to understand that old payments will be on the card but new ones go straight to my bank account. Thanks everyone for sharing your experiences - makes this whole process way less confusing! 🙏

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Yuki Sato

Welcome to the waiting game! 😅 Just got approved a few days ago myself and switched to direct deposit right away too after seeing all these responses. It's crazy how much peace of mind this thread gives - that 7-10 day window seems super consistent. You're definitely making the right call being patient instead of requesting a replacement too early. I was panicking thinking something went wrong, but sounds like we're all right on track. The split payment system explanation has been a lifesaver for understanding how this all works. Hope your card shows up soon! @f014fc63b237

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Just went through this same thing a couple months ago! My Way2Go card took exactly 8 business days to arrive. You're super smart switching to direct deposit right away - I waited way too long to do that and regretted it. Just to add to what others have said, make sure you activate the card as soon as it arrives even though you switched to direct deposit, because any payments that were already processed before your switch will be sitting on there. The online portal is really helpful for tracking which payments went where. Also, if you don't get it by day 10, definitely call - but based on everyone's timeline here, you should be good! The waiting is the worst part but you're handling it right 👍

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Thanks for sharing your experience! 8 days seems to be the magic number everyone's hitting. Really good point about activating the card right away even after switching to direct deposit - I definitely would have forgotten to do that and then wondered why I couldn't access those earlier payments. The online portal tip is super helpful too, I'll make sure to keep checking that to see where everything's going. Day 10 seems like the cutoff point from what everyone's saying. Appreciate all the advice! @bc9ee73f627d

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