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Have you moved recently? I was in this exact situation and it turned out the IRS had sent a verification letter to my old address even though I had updated my address with USPS. The letter got returned to them and they just sat on my return without processing it further. Had to call and verify my identity over the phone.
Before you spend hours on IRS hold, use the automated "Where's My Refund" at https://www.irs.gov/refunds or download the IRS2Go app. Sometimes that will give you status info without having to talk to anyone. Also check the Return Transcript not just Account Transcript - sometimes one shows info the other doesn't.
Same boat. 9 weeks waiting on IL. Called yesterday and was told it's under "standard review" which apparently can take up to 120 DAYS. They refused to tell me what they're reviewing or if they need anything from me. The whole system is a joke.
I tried calling them every day for 2 weeks straight. Could never get through. Finally used Claimyr.com and got a callback within 30 minutes. The agent told me they had sent a letter that never arrived asking for proof of my property tax payments. Uploaded the docs on the spot and had my refund a week later. The IL phone system is impossible without help.
Contact a Taxpayer Advocate ASAP! They can help resolve this. Here's the number: 877-777-4778. They're separate from regular IRS customer service and have more power to fix issues like this.
Good luck getting through to them too š TAS is even more backed up than the regular IRS phone lines
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True, but worth trying. They helped me when nobody else could.
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THE IRS IS A JOKE!!! I've been dealing with their incompetence for 3 years straight. Every. Single. Year. Some new stupid problem that takes months to resolve. I feel your pain OP š¤
I use taxr.ai to monitor my transcript because it translated all those confusing codes and messages into plain English. It showed me that "RETURN NOT PRESENT" usually means one of three things: 1) processing delay, 2) manual review, or 3) system update in progress. Given the time of year, it's almost certainly just a processing delay. The tool is awesome for peace of mind because it tells you what's normal and what's concerning. https://taxr.ai
I keep seeing this taxr thing mentioned. Is it actually reliable?
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Definitely! Been using it for months. It's basically like having a tax pro look over your transcript but available 24/7. Went from total confusion to complete clarity about my refund status. The estimates for processing time have been spot on too.
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Since you e-filed in February and it's now April, you should have seen something by now. I'd recommend checking the "Where's My Refund" tool on the IRS website. If that doesn't show anything either, you probably need to contact them directly. The transcript message just means they haven't fully processed your return yet, but after 8+ weeks, it's worth following up.
What kinda debts can they offset for? I thought it was just other tax debts, child support and student loans... is there anything else?
They can also offset for state tax debts, unemployment overpayments, and certain other federal debts like SBA loans or housing loans. Basically any federal debt and some state debts can be collected through tax refund offset.
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dang didnt know they could take it for so many diff things š³
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Those offset notices are THE WORST. They give you a heart attack making you think they're taking everything, then you end up with some random small amount and no explanation. Classic government efficiency at work š
Don't worry too much yet. I'm a tax preparer and see this all the time with EIC claims. The IRS has special filters for returns with refundable credits. Since about 85% of your refund is from credits rather than withheld taxes, it's just getting extra scrutiny. Most of these clear up automatically without any action needed from you.
Is it true that filing early increases chances of these reviews? I've heard filing in the first week of tax season gets more scrutiny.
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There's some truth to that. Early filers with refundable credits do seem to get flagged more often, though the IRS denies this is policy. They're trying to catch fraudulent returns early. But honestly, these reviews happen throughout the season.
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Honestly if you want a real answer the fastest, use the taxr.ai tool. I was in the same exact situation last month and it explained everything to me. The IRS transcript codes are like reading hieroglyphics unless you're a tax pro. This tool translated everything into plain english and told me exactly what was happening and when to expect movement. https://taxr.ai
I was skeptical but wow this actually works really well. Finally understand whats actually going on with my refund instead of just guessing and stressing out. Why doesn't the IRS just explain things this clearly??
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Right?? The IRS could learn a thing or two about clear communication from these guys lol
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Last year I had to wait 4 months after identity verification. This year only 3 weeks. There's absolutely no consistency with the IRS. it's all just luck of the draw on who processes your return and how backed up they are that week.
My theory is that they're targeting specific types of returns for extra scrutiny. Do you claim EIC, child tax credit, or have self-employment income? Those seem to trigger more verification requests.
I did claim EIC this year, so maybe that's why!
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EIC is the #1 trigger for additional review. The IRS estimated that 25% of all EIC claims have errors (sometimes innocent mistakes, sometimes fraud). They've really cracked down on it the last few years.
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Side note but why are tax transcripts designed to be completely incomprehensible to normal humans? Like they deliberately use the most cryptic codes and abbreviations possible š¤
Because the IRS wants us to suffer š If we could easily understand what was happening, we might actually get our money faster!
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Unrelated but does anybody have experience with getting refunds on EIC when amending? My returns just got accepted with a similar code but I'm concerned about the EIC processing time.
Have you checked your actual IRS transcript? The WMR tool is notoriously unreliable. Your transcript will show the exact status with the proper codes. Much more accurate.
That happens all the time! The IRS verification system is awful. If you really need to see it, try calling them directly. I know the wait times are terrible but it's sometimes the only way.
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I've been trying to call for days but can never get through. Always says 'high call volume' and hangs up on me
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Just a heads up that the 3/28 date was just before Easter weekend, so there might be additional delays due to the holiday. Banks don't process on weekends or holidays, so Monday (tomorrow) would be the first business day after your DDD. I'd wait until end of day Tuesday before really worrying.
Zoey Bianchi
Check your transcript again in a few days. You'll likely see code 571 (resolving the 570 hold) and then an 846 code with your refund date. The WMR update is definitely a good sign - means the system is working through whatever the issue was. Hang in there!
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Christopher Morgan
Those codes drove me INSANE last year. I was stuck in tax limbo for 3+ months. Finally got a human on the phone using Claimyr (claimyr.com) and they sorted it in minutes - turns out there was just a simple verification flag on my account. My refund was released like 2 days later. It was the best money I've ever spent after wasting countless hours trying to call the IRS myself.
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Connor Murphy
I might try this if nothing changes in the next week. Did they ask any security questions when you finally got through?
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Christopher Morgan
Yes they verified my identity with the usual stuff - name, SSN, filing status, address from return, etc. Nothing complicated, just standard security verification.
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