IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.


Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zoey Bianchi

Check your transcript again in a few days. You'll likely see code 571 (resolving the 570 hold) and then an 846 code with your refund date. The WMR update is definitely a good sign - means the system is working through whatever the issue was. Hang in there!

0 coins

-

Christopher Morgan

Those codes drove me INSANE last year. I was stuck in tax limbo for 3+ months. Finally got a human on the phone using Claimyr (claimyr.com) and they sorted it in minutes - turns out there was just a simple verification flag on my account. My refund was released like 2 days later. It was the best money I've ever spent after wasting countless hours trying to call the IRS myself.

0 coins

-

Connor Murphy

I might try this if nothing changes in the next week. Did they ask any security questions when you finally got through?

0 coins

-

19d

Christopher Morgan

Yes they verified my identity with the usual stuff - name, SSN, filing status, address from return, etc. Nothing complicated, just standard security verification.

0 coins

-

19d

IRS Transcript Shows "$0.00" for 2023 Instead of "INFO" Like Other Years - No Record of Filed Return Despite Electronic Confirmation 3 Months Ago

Filed my taxes electronically back in April 2024 for the 2023 tax year. Got confirmation from my tax software that it was accepted. Was supposed to get a small refund of about $550. Now I'm checking my transcript online through the IRS website and it's showing absolutely nothing for 2023. I'm looking at my account right now on the IRS website at 5:24 with 17% battery left (need to charge soon), and under "Details By Year" section, it's showing really strange info. For 2024, 2021, and 2020, it shows "INFO" with a little "i" icon next to each year. But for 2023, it just shows "$0.00" with no icon and no other information. There's nothing indicating that my return was even filed or processed. The page has a disclaimer at the top that says "The numbers here may not reflect: Recently filed or processing returns, Pending payments or adjustments, Information on your business account, Installment agreement fees" I checked my account transcript and it's completely blank for 2023. No codes, no dates, nothing. The site has options for "Make a payment" and "Frequently Asked Questions About Balances" but none of that helps my situation. I haven't received any notices or letters from the IRS either. No refund, no updates, just silence. It's been 3 months now since I filed. Should I be worried that the system shows "$0.00" for 2023 while showing "INFO" for all other years? Has this happened to anyone else? Do I need to file again or is this just how the IRS website displays information for processing returns? The page has a "Tools" section and "Privacy Policy" link at the bottom, but I don't see anything that explains why my 2023 return appears different from other years.

Isaac Wright

Have you moved recently? I was in this exact situation and it turned out the IRS had sent a verification letter to my old address even though I had updated my address with USPS. The letter got returned to them and they just sat on my return without processing it further. Had to call and verify my identity over the phone.

0 coins

-

Lucy Taylor

Before you spend hours on IRS hold, use the automated "Where's My Refund" at https://www.irs.gov/refunds or download the IRS2Go app. Sometimes that will give you status info without having to talk to anyone. Also check the Return Transcript not just Account Transcript - sometimes one shows info the other doesn't.

0 coins

-

Illinois State Tax Refund stuck in "Cannot Process Without Additional Review" status for 8 weeks - No letter received yet

I filed my taxes back in April and got my federal refund pretty quickly (within 10 days). But my Illinois state refund has been stuck for almost 8 weeks now. When I check the refund status online at 6:51 on my 5G network, it shows this exact message: "We have received your return, but we cannot process it completely without additional review. If we need additional information to complete our review, you will receive a letter instructing you how to respond with this information. Please do not send us any additional information unless you receive a letter from the Department with further instructions. Sending us information without us requesting it may unnecessarily delay the processing of your return." I've included a screenshot of the Illinois Department of Revenue refund status page showing this message. I've checked my mail religiously and haven't received anything from them yet. The status page just has this message and a "Submit" button at the bottom, but nothing else explaining what might be wrong or what they're reviewing. Has anyone dealt with this before? What kind of information might they be looking for? I'm getting worried since it's been almost 2 months with no movement. Should I call them directly or just keep waiting for a letter that may never come? The frustrating part is they specifically say not to send anything unless requested, but then they're not requesting anything!

Isabella Russo

Same boat. 9 weeks waiting on IL. Called yesterday and was told it's under "standard review" which apparently can take up to 120 DAYS. They refused to tell me what they're reviewing or if they need anything from me. The whole system is a joke.

0 coins

-

Rajiv Kumar

I tried calling them every day for 2 weeks straight. Could never get through. Finally used Claimyr.com and got a callback within 30 minutes. The agent told me they had sent a letter that never arrived asking for proof of my property tax payments. Uploaded the docs on the spot and had my refund a week later. The IL phone system is impossible without help.

0 coins

-

Nasira Ibanez

Contact a Taxpayer Advocate ASAP! They can help resolve this. Here's the number: 877-777-4778. They're separate from regular IRS customer service and have more power to fix issues like this.

0 coins

-

Khalil Urso

Good luck getting through to them too šŸ™„ TAS is even more backed up than the regular IRS phone lines

0 coins

-

19d

Nasira Ibanez

True, but worth trying. They helped me when nobody else could.

0 coins

-

19d

Myles Regis

THE IRS IS A JOKE!!! I've been dealing with their incompetence for 3 years straight. Every. Single. Year. Some new stupid problem that takes months to resolve. I feel your pain OP šŸ˜¤

0 coins

-

IRS transcript shows "RETURN NOT PRESENT" but displays Head of Household filing status - what's happening with my 2023 return?

I checked my tax transcript today and I'm confused about what I'm seeing. I downloaded my 2023 account transcript from the IRS website, and here's what it shows: ACCOUNT BALANCE: 0.00 ACCRUED INTEREST: 0.00 AS OF: Mar. 24, 2025 ACCRUED PENALTY: 0.00 AS OF: Mar. 24, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): 0.00 Under "INFORMATION FROM THE RETURN OR AS ADJUSTED" it shows: EXEMPTIONS: 00 FILING STATUS: Head of Household But then the strange part is that below all this information, it literally says "RETURN NOT PRESENT FOR THIS ACCOUNT" in all caps. And under the TRANSACTIONS section, it just says "No tax return filed" with no cycle date or amount information. I definitely filed my 2023 tax return back in February and even got a confirmation number from the tax software I used. I filed as Head of Household which matches what the transcript shows, but how can it show my filing status if it also says no return is present? I'm really confused about how the transcript can say I have a $0 balance and show my filing status as Head of Household, but then also claim no return was filed. I checked the transcript again today (April 12, 2025) and it still shows the same information. Has anyone else encountered this weird contradiction on their transcript where it shows some of your return information but then says "RETURN NOT PRESENT FOR THIS ACCOUNT"? Does this mean my return was lost in the system somehow? Should I re-file or wait longer? I'm getting worried since I was expecting a refund.

Danielle Mays

I use taxr.ai to monitor my transcript because it translated all those confusing codes and messages into plain English. It showed me that "RETURN NOT PRESENT" usually means one of three things: 1) processing delay, 2) manual review, or 3) system update in progress. Given the time of year, it's almost certainly just a processing delay. The tool is awesome for peace of mind because it tells you what's normal and what's concerning. https://taxr.ai

0 coins

-

Roger Romero

I keep seeing this taxr thing mentioned. Is it actually reliable?

0 coins

-

19d

Danielle Mays

Definitely! Been using it for months. It's basically like having a tax pro look over your transcript but available 24/7. Went from total confusion to complete clarity about my refund status. The estimates for processing time have been spot on too.

0 coins

-

19d

Anna Kerber

Since you e-filed in February and it's now April, you should have seen something by now. I'd recommend checking the "Where's My Refund" tool on the IRS website. If that doesn't show anything either, you probably need to contact them directly. The transcript message just means they haven't fully processed your return yet, but after 8+ weeks, it's worth following up.

0 coins

-

Luis Johnson

What kinda debts can they offset for? I thought it was just other tax debts, child support and student loans... is there anything else?

0 coins

-

Ellie Kim

They can also offset for state tax debts, unemployment overpayments, and certain other federal debts like SBA loans or housing loans. Basically any federal debt and some state debts can be collected through tax refund offset.

0 coins

-

19d

Luis Johnson

dang didnt know they could take it for so many diff things šŸ˜³

0 coins

-

19d

Fiona Sand

Those offset notices are THE WORST. They give you a heart attack making you think they're taking everything, then you end up with some random small amount and no explanation. Classic government efficiency at work šŸ™„

0 coins

-

IRS Transcript shows $10,815 refund with code 570 "Additional action pending" - Filed HOH with EIC of $7,450, still no deposit as of March 12

I filed my 2024 taxes in February using Head of Household status. According to my transcript I just pulled (dated 03-03-2025), I'm supposed to get $10,815.00 refund but there's this code 570 'Additional account action pending' from February 24. My IRS Account Transcript shows the following details: Request Date: 03-03-2025 Response Date: 03-02-2025 Form Number: 1040 Tax Period: Dec. 31, 2024 ACCOUNT BALANCE: -$10,815.00 (as of Mar. 10, 2025) ACCRUED INTEREST: $0.00 ACCRUED PENALTY: $0.00 INFORMATION FROM THE RETURN: FILING STATUS: Head of Household ADJUSTED GROSS INCOME: $24,529.00 TAXABLE INCOME: $2,629.00 TAX PER RETURN: $0.00 PROCESSING DATE: Feb. 24, 2025 TRANSACTIONS: CODE EXPLANATION OF TRANSACTION - CYCLE - DATE - AMOUNT 150 Tax return filed - 20250604 - 02-24-2025 - $0.00 30211-417-69872-5 806 W-2 or 1099 withholding - 04-15-2025 - -$61.00 766 Credit to your account - 04-15-2025 - -$3,304.00 570 Additional account action pending - 02-24-2025 - $0.00 768 Earned income credit - 04-15-2025 - -$7,450.00 My withholding was only $61, I got $3,304 for some credit and $7,450 for earned income credit. The processing date shows February 24, but the response date is March 2. It's now March 12 and I still haven't received anything in my bank account. The transcript shows Account Balance of -$10,815 (which I guess means they owe me?) but I don't understand what this 570 code means or what I'm supposed to do now. Should I call the IRS? How long should I wait? Has anyone dealt with this before? Is this "Additional account action pending" going to delay my refund significantly?

Daniel Rivera

Don't worry too much yet. I'm a tax preparer and see this all the time with EIC claims. The IRS has special filters for returns with refundable credits. Since about 85% of your refund is from credits rather than withheld taxes, it's just getting extra scrutiny. Most of these clear up automatically without any action needed from you.

0 coins

-

Sophie Footman

Is it true that filing early increases chances of these reviews? I've heard filing in the first week of tax season gets more scrutiny.

0 coins

-

19d

Daniel Rivera

There's some truth to that. Early filers with refundable credits do seem to get flagged more often, though the IRS denies this is policy. They're trying to catch fraudulent returns early. But honestly, these reviews happen throughout the season.

0 coins

-

19d

Connor Rupert

Honestly if you want a real answer the fastest, use the taxr.ai tool. I was in the same exact situation last month and it explained everything to me. The IRS transcript codes are like reading hieroglyphics unless you're a tax pro. This tool translated everything into plain english and told me exactly what was happening and when to expect movement. https://taxr.ai

0 coins

-

Brady Clean

I was skeptical but wow this actually works really well. Finally understand whats actually going on with my refund instead of just guessing and stressing out. Why doesn't the IRS just explain things this clearly??

0 coins

-

19d

Connor Rupert

Right?? The IRS could learn a thing or two about clear communication from these guys lol

0 coins

-

19d

Kylo Ren

Last year I had to wait 4 months after identity verification. This year only 3 weeks. There's absolutely no consistency with the IRS. it's all just luck of the draw on who processes your return and how backed up they are that week.

0 coins

-

Nina Fitzgerald

My theory is that they're targeting specific types of returns for extra scrutiny. Do you claim EIC, child tax credit, or have self-employment income? Those seem to trigger more verification requests.

0 coins

-

Victoria Stark

I did claim EIC this year, so maybe that's why!

0 coins

-

19d

Jason Brewer

EIC is the #1 trigger for additional review. The IRS estimated that 25% of all EIC claims have errors (sometimes innocent mistakes, sometimes fraud). They've really cracked down on it the last few years.

0 coins

-

19d

Amended state tax return accepted 2/7, processing date 3/10 - When will I receive $8,832 refund with codes 977 & 971?

So I had to amend my state return because of some code error. It was officially accepted on 2/8. Looking at my transcript today (March 2nd) and I can see the daily processing cycle is happening, but I'm not sure when I should actually expect my refund. Here's what my transcript shows: United States Department of the Treasury This Product Contains Sensitive Taxpayer Data Request Date: 03-02-2025 Response Date: 2025 Account Transcript FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2024 ACCOUNT BALANCE: 0.00 ACCRUED INTEREST: 0.00 AS OF: Mar. 17, 2025 ACCRUED PENALTY: 0.00 AS OF: Mar. 17, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -8,932.00 INFORMATION FROM THE RETURN OR AS ADJUSTED EXEMPTIONS: 03 FILING STATUS: Head of Household RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER): Apr. 15, 2025 PROCESSING DATE: Mar. 10, 2025 TRANSACTIONS CODE EXPLANATION OF TRANSACTION | CYCLE | DATE | AMOUNT 150 Tax return filed | 20250805 | 03-10-2025 806 W-2 or 1099 withholding | 04-15-2025 971 Amended tax return or claim forwarded for processing | 02-08-2025 | $0.00 977 Amended return filed | 02-08-2025 | $0.00 766 Credit to your account | 04-15-2025 | -$1,300.00 971 Amended/duplicate tax return processed to wrong identifying number or tax P | 202212 768 Earned income credit | 04-16-2025 The transcript shows code 977 "Amended return filed" from 2/8, and also code 971 "Amended tax return or claim forwarded for processing". There's also some credit amount showing -$1,300 with code 766, and it looks like I have an earned income credit listed as well (code 768). I notice my account balance plus accruals shows -$8,932.00, but I'm not sure if that's what I'll be getting or when. I filed as Head of Household with 3 exemptions. The processing date shows as March 10, 2025, but I'm wondering if that means I need to wait until then before anything happens with my refund? Has anyone been through this amended return process? How long should it typically take from acceptance (2/8) to getting the money? I'm especially confused by the second 971 code that mentions "processed to wrong identifying number or tax P" - should I be concerned about that?

Steven Adams

Side note but why are tax transcripts designed to be completely incomprehensible to normal humans? Like they deliberately use the most cryptic codes and abbreviations possible šŸ¤”

0 coins

-

Alice Fleming

Because the IRS wants us to suffer šŸ˜‚ If we could easily understand what was happening, we might actually get our money faster!

0 coins

-

19d

Hassan Khoury

Unrelated but does anybody have experience with getting refunds on EIC when amending? My returns just got accepted with a similar code but I'm concerned about the EIC processing time.

0 coins

-

Zachary Hughes

Have you checked your actual IRS transcript? The WMR tool is notoriously unreliable. Your transcript will show the exact status with the proper codes. Much more accurate.

0 coins

-

Zachary Hughes

That happens all the time! The IRS verification system is awful. If you really need to see it, try calling them directly. I know the wait times are terrible but it's sometimes the only way.

0 coins

-

19d

Jasmine Quinn

I've been trying to call for days but can never get through. Always says 'high call volume' and hangs up on me

0 coins

-

19d

Mia Alvarez

Just a heads up that the 3/28 date was just before Easter weekend, so there might be additional delays due to the holiday. Banks don't process on weekends or holidays, so Monday (tomorrow) would be the first business day after your DDD. I'd wait until end of day Tuesday before really worrying.

0 coins

-
Prev1...356357358359360...900Next