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Ugh I'm dealing with a similar issue now and it's so annoying! The WMR tool is basically useless. 'Your return is still processing' could mean literally anything. Going through this makes me realize our tax system is completely broken š©
Hey man I had this exact same problem! If you go to the contact us page on irs.gov, you can request a transcript of your account. A lot of times that will show you what's going on that WMR doesn't tell you. For me, there was a hold code on my account that they never notified me about.
The transcript codes are impossible to understand tho. It's like reading hieroglyphics unless you're a tax pro.
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True that. I had to google every code I saw on mine lol. That's why some people use that taxr.ai site to explain it all.
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I submitted my taxes back in April with all my W2s and 1099s. Then I realized I forgot to include my health insurance marketplace form (1095-A). I sent that in around May 20th as an amendment. Now when I check the Where's My Refund tool on the IRS's official website, I'm getting this weird message saying "We have reviewed your return and any information we may have requested from you and are now processing your return. Any changes to the status of your refund, including any new refund date, will be reflected here when any new update is available." The IRS website shows my refund status with three stages: "Return Received," "Refund Approved," and "Refund Sent" - but none of these have checkmarks next to them. Instead, they all have question marks. Below this status tracker is the message I mentioned above about them reviewing and processing my return. The page also shows "Helpful Information" with "Tax Topic 152, Refund Information" listed under it. There's also a "Please Note" section at the bottom of the page. My bars completely disappeared on the tracker and there's no date showing for when my refund will be sent. The website address showing is "sa.www4.irs.gov" and I've been stuck on this message for almost 3 weeks now. Has anyone else seen this message with the "We have reviewed your return" language? What does it mean when there are question marks instead of checkmarks or bars? Does Tax Topic 152 indicate something specific about my return? I'm starting to get worried - am I going to get my refund eventually or is there some kind of problem with my amendment?
So I had this exact issue. After trying to call the IRS for 2 weeks straight with no luck, I used Claimyr.com and actually got through to an agent! She explained that when you submit the 1095-A after your initial filing, it puts your return into a special processing queue that takes 6-10 weeks. The agent confirmed everything looked good on my return and gave me a timeframe for when to expect my refund. Talking to an actual person at the IRS gave me so much peace of mind instead of staring at that vague message every day.
Nope! They just connect you with the IRS. You only talk directly to the IRS agents. It's just a way to skip the hold times and actually get through to someone.
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Just tried it and got a call back in about 2 hours! The agent confirmed they received my 1095-A and are still processing it. She said I should expect my refund around July the 12th. Such a relief to finally have a real answer!
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Why is it so hard for the IRS to just communicate clearly?? "We are now processing your return" could mean anything from "we'll deposit your refund tomorrow" to "see you in 3 months bud" š¤
This whole ID verification thing is a scam by the government to hold onto our money longer. They've had my $3241 refund since February and keep making up excuses. Now it's "identity verification" even though they've known me for 20+ years. Ridiculous.
Yeah a whopping 3% when inflation is way higher. Their "interest" doesn't even cover what I lose by not having MY money for 6+ months.
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The ID verification is to prevent fraud tho. My cousin had someone try to file a return using his info last year. Rather deal with the hassle than have my refund stolen š¤·āāļø
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Reading all these comments about waiting makes me so anxious. I'm 3 weeks post-verification with nothing happening. I'm buying a house and need this refund for closing costs. Anyone know if I can get them to expedite for hardship?
Did you claim any stimulus payments? They often do reviews when people claim recovery rebate credits, especially with EIC. Just wait for the notice before panicking.
This is standard procedure. I've been a tax preparer for 10 years. 570 hold with 971 notice is routine for EIC verification. About 80% resolve automatically within 2-3 weeks. Don't call the IRS yet - wait for the notice first so you know exactly what they're asking for. If it's just a random verification, they'll release the hold without you doing anything.
thank you!! this makes me feel much better about the whole situation.
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After struggling to reach the IRS for weeks, I got desperate and tried Claimyr (claimyr.com). Got a call back with an actual IRS agent in about an hour. Turns out my return was stuck because they couldn't verify my identity since I moved last year. The agent cleared it while I was on the phone and my refund was deposited 6 days later. Such a relief after 7 weeks of silence.
I literally just used this yesterday! After waiting for 8 weeks with no updates, the agent told me my return was just sitting there waiting for someone to look at it. They approved it while I was on the phone. Best decision ever after all that frustration.
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lol welcome to the club. filed 2/28, accepted 3/2, still nothing. irs website is useless. transcript makes no sense. phone lines are always busy. this country is a joke.
After banging my head against the wall for weeks I decided to try taxr.ai that someone else mentioned here and it was a total game changer. It analyzed my transcript and actually showed me that I had a simple issue I could fix myself without even calling the IRS. The system explained all those weird IRS codes in plain English and told me exactly what was happening. Saved me from the phone hell completely! https://taxr.ai
just tried this - pretty cool actually! showed me my refund is delayed because of a random audit. at least now i know whats going on instead of being in the dark
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I used this after seeing recommendations here and it found a mistake in how my retirement distribution was reported. Fixed the issue and my refund was approved within days. No phone call needed!
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Lol welcome to the club. I called 43 times over 2 weeks before finally giving up and going to my local IRS office in person. Had to make an appointment online and wait 3 weeks for a slot but at least I finally talked to a human.
There's a local office? How do you make an appointment? Might try this route
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Yep, they're called Taxpayer Assistance Centers. You can find your local one and schedule an appointment here: https://www.irs.gov/help/contact-your-local-irs-office Warning though - appointments are super limited and book up fast.
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Try checking your account transcript instead of your return transcript. Sometimes verification issues show up there first with a specific transaction code. Look for TC 570 or TC 971 with notice codes.
Both transcripts are completely blank - that's what's so weird about this whole situation!
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Did you file with a tax preparer or DIY? Sometimes tax prep software has its own verification process that's separate from the IRS verification, which can cause confusion.
I was checking every day driving myself crazy with this exact question. I'm with Chase but had the same issue. The date on my transcript was accurate but frustrating to wait for. I found this site taxr.ai that actually decoded my transcript for me and showed me exactly when to expect my deposit based on the codes. Saved me a ton of anxiety instead of trying to Google every code I saw!
how is this different from just reading your transcript? seems like a waste of time
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Ever tried to interpret those transaction codes yourself? It's like reading hieroglyphics lol. This tool translates all that IRS jargon and explains what each code means for your specific refund timeline. For me it was worth it just to stop obsessively googling codes and wondering if I was reading things right.
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PSA: If your refund is significantly higher than normal (over $10,000), it might get flagged for additional verification which can delay the deposit regardless of what your transcript says. This happened to me with Wells Fargo last year - date came and went with no deposit, had to call the IRS to sort it out.
calling the IRS... lol good luck with that š¤£ I tried calling 12 times last year
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I know right? I spent literally 4 hours on hold before getting disconnected. Eventually used claimyr.com to get through. Best decision ever since they called me when an agent was ready instead of me wasting an entire day on hold.
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funny how the IRS can process federal returns in 21 days but states take months. make it make sense š¤”
IRS has wayyy more resources and better systems. States are working with outdated tech and smaller staffs.
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true but GA collected interest on our money for months while we wait. seems convenient for them š
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Has anyone actually received interest on their delayed GA refund? They're supposed to pay interest after 90 days but my refund finally came and no interest was included.
I got interest! It was a separate deposit about a week after my refund came through. Check your account again in a few days.
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oh thats good to know! ill keep an eye out for it
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Ravi Sharma
Check your damn spam folder! I almost missed mine because gmail decided it was spam. I was literally days away from the deadline when i found it.
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NebulaNomad
They send these by regular mail, not email...
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Ravi Sharma
oh lol my bad. I'm thinking of a different notice I got from them. š¤¦āāļø
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Freya Thomsen
If ur really worried try calling the taxpayer advocate service. Theyre seperate from the IRS and can sometimes help u figure out wats going on without the usual run around.
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