< Back to IRS

Amara Nnamani

How long to receive IRS verification letter? WMR shows 'Action Required' message from January 31, may take 2-3 weeks to arrive

Filed my 2024 taxes early April and got accepted right away. But when I checked WMR this morning at 7:33 AM, I'm seeing an 'Action Required' message. Here's exactly what it says on the IRS website: "Results Tax year 2024 ! Action Required Please read the following information related to your tax situation. You may need to provide additional information to receive your full refund. We received your return and sent you a letter requesting more information. Please respond by following the instructions in the letter. If you don't respond, your refund amount could be changed. It may take 2-3 weeks for you to receive the letter." According to the site, they sent me a letter on January 31 requesting more information, and I need to respond by following the instructions or my refund amount could change. They say it may take 2-3 weeks to receive the letter. I'm getting nervous since it's been almost 10 days and nothing in my mailbox yet. The message appeared when I checked the "Refund status / Results" section on the official IRS website. There's a clear warning symbol (!) next to the "Action Required" notice, which is making me extra anxious. How long does it typically take to get these verification letters? Does anyone know what kind of info they might be asking for? My return was pretty straightforward - just W2 income, standard deduction, nothing fancy. Should I be worried? I was counting on that refund to pay some bills. Has anyone else received this exact message on the Where's My Refund tool and can share what happened next? Did you eventually get your refund? How long did it take for the letter to arrive?

The IRS says 2-3 weeks, but in reality, it can take up to 4 weeks for these letters to arrive. The postal service is overwhelmed, especially during tax season. Based on your situation, they're probably sending you Letter 4883C or 5071C which is an identity verification request. It's actually pretty common and doesn't mean you did anything wrong. They might ask you to verify your identity through ID.me or by calling a specific number. The letter will have detailed instructions - just follow them exactly. Don't try to get ahead of it by calling general IRS numbers as they won't be able to help until you have the specific letter. As for the delay - that's totally normal. The IRS is notorious for saying they've sent something when it's actually just been queued to be sent. Hang tight. If it's been more than 3 weeks, then maybe call the general IRS number to confirm what letter was sent.

0 coins

Thank you for the detailed response! I've been freaking out. Do they usually send these to the address on your current return?

0 coins

Yes, they send it to whatever address is on your most recent tax return. If you've moved, that could explain the delay too.

0 coins

This happened to me last year! Letter took exactly 22 days to arrive. It was just asking me to verify my identity. Took like 10 minutes to complete online and then refund was released about 10 days later.

0 coins

That's reassuring to hear. I'll give it another week before I start panicking again 😅

0 coins

Lol the IRS and their "2-3 weeks" timeline. More like 2-3 months for everything they do! 🙄

0 coins

When they say 2-3 weeks, multiply by 2. Then youll have a more realistic timeline 🤣

0 coins

I was in this exact situation last month - got the same message on WMR but waiting FOREVER for the actual letter. I was going crazy trying to piece together what might be wrong. Then I learned about taxr.ai and it was a game-changer. I uploaded my transcript and it explained exactly what was happening and what letter I'd be getting. Saved me weeks of anxiety! Now I use it for everything tax-related. It's like having an IRS decoder ring. Seriously check out https://taxr.ai - best thing I found during this whole tax nightmare.

0 coins

Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

0 coins

It's way more than just reading the transcript. It actually interprets all the codes and tells you in plain english what's happening with your return, what to expect next, and timeframes for everything. It even predicted exactly what letter I would receive before it arrived. Total sanity-saver.

0 coins

Wow I just tried it and I'm blown away. I've been staring at my transcript for weeks not understanding half the stuff on there. This tool broke everything down so clearly. THANK YOU FOR SHARING THIS!!!

0 coins

another app trying to get our money? no thanks

0 coins

I get the skepticism but honestly after spending hours on hold with the IRS and getting nowhere, this was 100% worth it. Saved me so much stress.

0 coins

does it show estimated refund date?

0 coins

Yes! That's one of the best features. It shows you expected timeframes for everything based on your specific situation.

0 coins

After dealing with the same issue, I was getting nowhere waiting for my letter. Called and called the IRS but just got the runaround. Then I found out about Claimyr.com - used their service and got a REAL person at the IRS on the phone within 45 minutes. The agent confirmed exactly what the letter was about and helped me resolve it over the phone. Didn't even need to wait for the actual letter! Honestly the best money I've ever spent to get this headache resolved. My refund was processed the following week.

0 coins

sounds too good to be true. the IRS never answers...

0 coins

That's exactly what I thought too! But it actually works. The app somehow gets you through the phone tree and into the callback queue. I was shocked when my phone rang and it was actually an IRS agent.

0 coins

Mmmm 🤔 never heard of this... so they just help you get through to an agent? How does that even work?

0 coins

I don't know the technical details but they have some way of navigating the IRS phone system that puts you in the priority queue. All I know is I tried calling myself for DAYS and got nowhere, then used this and had an agent helping me the same day.

0 coins

Just tried it and holy crap it ACTUALLY WORKS. I've been calling for weeks and always got the "due to high call volume" message. Used the app and got a callback in 37 minutes. The agent was able to tell me exactly what info they needed!

0 coins

I went through this in March. It took 23 days for the letter to arrive, not the 2-3 weeks they promised. Most likely identity verification. Don't stress too much.

0 coins

Welcome to the waiting game! Its their favorite pastime! 😑 Took 5 weeks for my letter to show up last year. Of course it was dated 3 weeks earlier. So the deadline they give you in the letter might already be blown by the time you get it. If that happens, just call them right away and explain.

0 coins

Oh crap I didnt even think about that. I hope the deadline isnt already passed when I get it!

0 coins

If it is, just call right away. They usually work with you if you're proactive. The main thing they care about is that you respond.

0 coins

Dude mine said sent on March 2 and I didnt get it until APRIL 4!!! Over a month. And it was just a dumb identity verification thing that took me 5 minutes to do online. The IRS is a joke.

0 coins

Same! Mine took 5 weeks! And it was dated three weeks before I got it. Smh

0 coins

Consider checking your IRS transcript online if you have an account set up. Sometimes you can see what letter was issued before it arrives - there will be a code like 570 or 971. Each has a meaning and might give you a hint about what's coming.

0 coins

I tried but I cant get through the ID.me verification 😩

0 coins

Ugh that's the WORST. Their verification system is so frustrating. In that case just keep checking your mail and maybe try calling the IRS after 3 weeks if nothing arrives.

0 coins

I struggled with ID.me too. So annyoing. took me 4 tries to get it to accept my drivers license picture.

0 coins

I've bin through this 3 times in the last 4 years. they always claim its "identity verification" but really its just a delay tactic for them to hold onto ur money longer. the letter always takes AT LEEST a month to arrive in my experience.

0 coins

Don't even bother waiting if you know what's good for you. Just call them directly using a service like Claimyr. I wasted 3 weeks waiting for a letter that was supposedly "in the mail" then found out they hadn't even generated it yet when I finally got through to an agent. The system is broken.

0 coins

Mail from the IRS moves at the speed of a sloth swimming through peanut butter. Expect it when you see it 🤷‍♀️

0 coins

🤣🤣🤣 most accurate description I've ever heard!

0 coins

The IRS is basically a place where time has no meaning. 2-3 weeks means potentially never. But seriously, those letters get majorly delayed. I wouldn't worry until at least 4 weeks have gone by. And if you're desperate, use taxr.ai to decode your transcript - its way faster than waiting for the IRS to communicate with you.

0 coins

Check your damn spam folder! I almost missed mine because gmail decided it was spam. I was literally days away from the deadline when i found it.

0 coins

They send these by regular mail, not email...

0 coins

oh lol my bad. I'm thinking of a different notice I got from them. 🤦‍♂️

0 coins

If ur really worried try calling the taxpayer advocate service. Theyre seperate from the IRS and can sometimes help u figure out wats going on without the usual run around.

0 coins

I went through this exact same situation last year! The "Action Required" message with the January 31 date is super common - it's usually their automated system generating a standard identity verification request. Don't panic about the timing - even though it says "sent on January 31," that often just means it was queued in their system on that date, not actually mailed. In my case, it took about 3.5 weeks for the letter to actually arrive, and it was just a simple identity verification form (Letter 5071C). I was able to complete it online through ID.me in about 10 minutes, and my refund was released about 2 weeks after that. The key thing to remember is that these delays are totally normal and don't mean you did anything wrong. Your return being "straightforward" actually makes it more likely this is just a routine identity check - they flag returns randomly for verification to prevent fraud. If you're really anxious about it, you could try accessing your IRS transcript online to see if there are any specific codes that might give you more info about what letter is coming. But honestly, I'd just give it another week or two before worrying. The IRS timeline estimates are notoriously conservative!

0 coins

IRS AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
20,940 users helped today