IRS "Action Required" Message for 2023 Head of Household Return - Still Under Review Since April With No Timeline
I filed my 2023 taxes back in April as Head of Household and was expecting a decent refund. When I checked the Where's My Refund tool yesterday, I got this weird 'Action Required' message saying they received my return but are reviewing it. The message showed: "Action Required Please read the following information related to your tax situation. You may need to provide additional information to receive your full refund. We received your tax return and are reviewing it. If we need additional information, we'll mail a notice with further instructions. If you've already received a notice, please follow the instructions. If we determine no additional information is needed, we'll continue to process your refund." It also showed my "Tax Year" as 2024 and "Filing Status" as "Head of household" with an "Expected refund amount" section (though no actual amount was displayed). There was also an option to "Select another year" at the bottom. Has anyone else seen this screen? How long did it take to resolve? It's already mid-July and I'm getting anxious cause I need that money for some bills coming up. I check WMR every day but nothing changes. Does this mean they're going to audit me or is this just a standard delay? I'm worried because I really need this refund to cover some upcoming expenses. The fact that it says they might mail something makes me nervous since mail can take forever.
30 comments
Noah Ali
Unfortunately, this is pretty common this year. That "Action Required" message typically means the IRS has flagged your return for verification. This could be for several reasons: - Income verification (they're checking your reported income against what employers reported) - Identity verification (making sure it's really you) - Credit claim verification (especially if you claimed EITC, Child Tax Credit, etc.) The timeframe varies widely. Some people get a letter within 2 weeks, others wait 30-60 days. Once you get the letter, follow the instructions exactly. If you don't receive anything within 30 days, call the IRS directly. If you haven't received a letter yet, you can also check your IRS transcript online to see if there are any codes that might explain the hold. A tool like taxr.ai can help interpret those confusing transcript codes and tell you exactly what's happening with your return.
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Aria Park
thanks for the detailed response, super helpful. i'll check out that taxr.ai thing you mentioned. waiting is the worst part ugh
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Chloe Boulanger
This is spot-on advice. Had the same issue last year and it took about 5 weeks to resolve after I got the letter.
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James Martinez
What exactly does taxr.ai do? I keep seeing it mentioned but not sure if it's worth checking out.
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Noah Ali
It basically analyzes your tax transcript and explains what all those confusing IRS codes mean in plain English. Tells you what's happening with your refund and what to expect next. Saved me hours of googling random codes.
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Olivia Harris
I was in this exact situation last month. I was staring at that same 'Action Required' message for weeks with no letter. I was about to lose my mind trying to decipher what was happening with my refund. Then I tried taxr.ai and it actually showed me exactly why my return was held up - turned out there was a mismatch between what I reported and what my employer reported. The tool explained everything in plain english instead of those cryptic IRS codes. It even showed me the timeline for when my refund would likely be released. Saved me from spending hours on hold with the IRS. Here's the link if you want to check it out: https://taxr.ai
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Alexander Zeus
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Olivia Harris
It does WAY more than just read your transcript. It analyzes all your tax data, identifies issues, gives you a timeline, explains everything in normal human language, and even shows you what actions you need to take. Honestly its like having a tax pro instantly tell you whats going on instead of trying to google random codes for hours. Lifechanging for real.
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Alicia Stern
another app trying to make $ off our tax problems 🙄
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Olivia Harris
Look, I was skeptical too but after spending 3 weeks refreshing WMR and getting nowhere, this actually solved my problem. It's insanely good! I use it every week now just to check my status.
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Gabriel Graham
I had the same issue and got fed up waiting. After three weeks of that message and no letter, I finally got someone from the IRS on the phone using Claimyr.com - it's this service that gets you through to an actual human at the IRS without waiting for hours. I got a callback with an agent who told me they needed to verify my identity. Once I did that over the phone, my refund was released in 10 days. Talking to an agent got my refund released so fast, definitely worth checking out.
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Drake
How does that even work? I've tried calling IRS like 20 times and always get the "due to high call volume" message.
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Gabriel Graham
Yeah the IRS phone system is ridiculous. This service basically navigates the phone tree for you and holds your place in line, then calls you back when an agent is available. I was skeptical but it actually worked - got a call back in about 1.5 hours.
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Sarah Jones
does this actually work? seems too good to be true tbh
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Gabriel Graham
I had the exact same thought but was desperate after being on hold for 2+ hours multiple times. It was the only way I could talk to a live agent. Seriously wish I'd known about it sooner instead of wasting all those hours listening to that horrible hold music 😫
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Sebastian Scott
I used this last week and it worked! Finally got my issue resolved after waiting for months.
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Emily Sanjay
I went thru this in May! I got that message and waited 3 weeks for a letter that never came. I ended up calling (took 4 tries to get through) and found out they needed to verify my identity. Once I verified on ID.me my refund was processed within 2 weeks.
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Jordan Walker
Same except it took me 6 weeks to get the letter 🤬 The IRS is such a joke this year
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Aria Park
Did you have any indication on your transcript that something was wrong before you called? I don't have any letter yet and I'm getting worried.
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Emily Sanjay
Honestly i couldnt understand the transcript codes at all. It was showing some 570 code but I had no idea what that meant until after talking to the agent.
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Natalie Adams
Dude this happened to me and I waited 2 MONTHS before getting a letter in the mail asking me to verify my identity. Then another 3 weeks after that to get my refund. The IRS is a clown show 🤡
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Elijah O'Reilly
That message just means ur under manual review. don't stress. Could be anything - identity verification, income verification, or just random audit. Just wait for the letter and respond quick when it comes. Could be 2 weeks could be 2 months... welcome to IRS hell lol
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Amara Torres
This 💯 They're so backed up this year its crazy
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Olivia Van-Cleve
I got this exact message back in March and never received a letter. After 5 weeks I checked my transcript online and saw they adjusted my refund amount slightly (like $80 less) and then released it. So sometimes they resolve it themselves without you doing anything.
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Aria Park
This gives me hope! Did your WMR status change during those 5 weeks or just stay on the action required message?
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Olivia Van-Cleve
It just stayed on that message until suddenly one day it changed to approved. The whole system is terrible at keeping people updated tbh
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Mason Kaczka
Yes I had this problem. If it helps, here's a tip: Create an account on the IRS website and check your transcript instead of using WMR. The transcript will show you specific codes that tell you what's happening. Like code 570 means a hold on your account, and 971 means they sent a notice. Way more informative than the useless WMR tool.
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Sophia Russo
But those codes are impossible to understand without looking each one up 😩
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Mason Kaczka
True dat. I use taxr.ai to interpret mine - way easier than trying to google every code.
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Evelyn Xu
Urgh, I hate when this happens. The IRS is holding our money hostage and can't even tell us why without making us wait for some letter that may or may not even arrive. This is my third year in a row dealing with delays. The system is broken beyond belief.
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