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I'm actually a tax preparer (10+ years experience) and what they're doing is completely unethical. State returns are almost always included in the preparation fee, especially at that price point. The only exception might be if you live in one state but need to file in multiple states due to work situations, but even then they should have disclosed that upfront. You should report them to your state's board of accountancy and possibly the IRS depending on whether they're enrolled agents or not. This kind of bait-and-switch pricing hurts the whole profession.
Thanks for the professional perspective. Do you know if I'll need any special forms to file my state return myself? I live and work in the same state if that helps.
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You should be able to find the forms on your state's department of revenue website. Most state returns are pretty straightforward if you already have your federal return completed. You'll mainly need your federal AGI and any state-specific deductions or credits. If you run into specific questions, feel free to message me.
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Trying to understand what happened... you already paid and got your federal refund, but now they want MORE money to file your state taxes? That's sketchy af. Definitely not how reputable tax services operate. Get your docs back ASAP!
Just checked my refund status on IRS2Go this morning. My refund is scheduled to be sent to my bank by March 5, 2025. If my refund is not credited to my account by March 10, 2025, I should check with my bank to see if it has been received. The IRS2Go app is showing all three status indicators filled in: Return Received, Refund Approved, and Refund Sent. I'm filing as Head of Household this year, and I paid for that 5-day early deposit feature with my tax filing software. The status just updated today (Monday) at around 11:49, and I can see the complete message that says "Your tax refund is scheduled to be sent to your bank by March 5, 2025. If your refund is not credited to your account by March 10, 2025, check with your bank to see if it has been received." There's also a note saying "Please Note: For refund information, please continue to check here, or visit the Refunds page on IRS.gov. Updates to refund status are made no more than once a day." So I'm trying to figure out when I'll actually get my money with this 5-day early deposit feature. Do weekends count for the 5-day early deposit calculation? Since the IRS says my refund will be sent by March 5 and to wait until March 10 before contacting my bank, I'm wondering if my early deposit feature means I could see it sooner than the 5th. Has anyone used this feature before with similar dates? Does Head of Household filing status affect the timing at all?
You can call your bank directly and ask them about their specific policy for the early deposit feature. Some count business days only, others count calendar days. The IRS message is completely separate from your bank's early deposit feature.
man im still waiting on my 2023 refund and yall out here asking about getting 2024's refund EARLY?? ๐ญ
Use Claimyr.com - I was in the same boat with my 2023 return and they got me through to an agent who fixed it. Worth every penny to finally get my $4200 refund!
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never heard of it but ill try anything at this point thx
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You guys ever wonder if the IRS deliberately makes this process confusing so we won't claim our refunds? ๐ค Like some conspiracy to keep our money as long as possible...
Actually it's because Congress keeps cutting their budget and they're using computer systems from the 1960s. Not a conspiracy, just incompetence and underfunding.
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That's what they WANT you to think! ๐ jk you're probably right
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After fighting with the IRS for WEEKS about my verification, I finally broke down and used claimyr.com to get an agent on the phone. Literally had been trying to call for days with no luck. Got connected to an IRS rep within 90 minutes who confirmed my refund was being processed and would be deposited within the week. Best money I spent all year considering I was waiting on a refund of over $5k!
So claimyr.com is basically just a service that waits on hold for you with the IRS?
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Yeah basically it navigates all those annoying phone menus and waits in the queue for you. Then when an agent is available, they call you and connect you. Saves hours of frustration.
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I couldn't make sense of my transcript either after weeks of trying. Finally tried taxr.ai and it explained everything - had a similar hold code but also showed me exactly what was causing the delay and predicted when I'd get my refund (was accurate to within 2 days). Best money I ever spent after weeks of stress and uncertainty. It even showed me credits I didn't know I qualified for that I can claim next year!
how accurate was it? did it actually explain why your return was held up?
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Crazy accurate! It showed me that one of my W-2s had a mismatch (my employer reported slightly different numbers than what I entered). The tool even showed me the exact difference ($121.84) that was causing the review. I never would have figured that out on my own.
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theres a secret number to call the IRS that actually works. i got through in 15 minutes. call 800-829-0582 and use extension 652. you're welcome.
This doesn't work anymore. They caught on and now this extension is just as bad as all the others. I tried yesterday and got the "call back later" message 5 times.
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I've had better luck with claimyr.com - they navigate the IRS phone system and call you when they get an agent. Saved me hours of frustration.
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I'm officially freaking out. I filed my 2024 taxes in early February (I file early every year) and received my accepted notification like normal. Last week I got a notice to verify my identity, which I did right away through the ID.me portal. Now when I check my transcript, it says "No tax return filed" and the account balance shows $0.00. I just pulled my Account Transcript from the IRS website today (March 2nd, 2025) and I'm horrified at what I'm seeing. The transcript literally says "RETURN NOT PRESENT FOR THIS ACCOUNT" and under transactions it simply states "No tax return filed". My account balance is $0.00, with $0.00 in accrued interest and $0.00 in accrued penalties as of March 4th, 2025. The transcript shows: FORM NUMBER: 1040 TAX PERIOD: 2024 ACCOUNT BALANCE: 0.00 ACCRUED INTEREST: 0.00 AS OF: Mar. 04, 2025 ACCRUED PENALTY: 0.00 AS OF: Mar. 04, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): 0.00 Under "INFORMATION FROM THE RETURN OR AS ADJUSTED" it shows: EXEMPTIONS: 00 FILING STATUS: Single ADJUSTED GROSS INCOME: [blank] TAXABLE INCOME: [blank] TAX PER RETURN: [blank] SE TAXABLE INCOME TAXPAYER: [blank] SE TAXABLE INCOME SPOUSE: [blank] TOTAL SELF EMPLOYMENT TAX: [blank] And then in big letters: "RETURN NOT PRESENT FOR THIS ACCOUNT" The TRANSACTIONS section just says: CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT No tax return filed I've been trying to reach someone at the IRS but spent over an hour going through their automated system yesterday and was never transferred to an actual person. This has never happened before in all my years filing. I always get my refund by now but there's literally nothing showing on my account transcript except what I pasted above. Has anyone dealt with this after identity verification? Is my return lost in the system or what? The request date and response date on the transcript are both 03-02-2025, with a tracking number assigned, so they clearly have some record of me, but somehow my tax return has vanished!
Pro tip: While you're waiting for your identity verification to process, create an account on ID.me if you haven't already. This will allow you to access your transcripts online anytime. When your return does start processing again, you'll see updates there first before anywhere else.
Already did that - that's how I'm seeing that nothing is in my account. But good advice.
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After dealing with a similar issue, I finally got through to an actual IRS representative using Claimyr (claimyr.com). They confirmed my return was in the identity verification queue and gave me exact timelines. Completely worth it to finally get a straight answer from a real person instead of the automated system runaround. The uncertainty was killing me before that.
Not an ad, just sharing what worked for me after wasting literal days trying to get through the regular IRS phone system. When your refund is in limbo and you need answers, you get desperate. It was the only thing that finally got me through to a human being who could actually look at my account.
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I used the same service last month when my return was stuck. Talking to an actual IRS agent was the only thing that helped me understand what was happening. They explained the whole verification process and timeframe.
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Sometimes the WMR tool glitches out when they're updating their systems. Try clearing your browser cache or using a different device to check again. Also, if you have access to your transcript, that's always more accurate than WMR.
check your mail! sometimes when wmr changes like that it means they sent you a letter asking for more information. if you don't respond to those letters your refund just sits in limbo forever
Good idea, I'll keep an eye out. Nothing in the mail yet but it could take a few days to arrive I guess.
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I was trying to check my tax refund status this morning by logging into my online IRS account, but I keep getting this annoying message about a 'partial outage' and I can't access my account balance or payment history. When I log in to sa.www4.irs.gov, I immediately see a notification box with: "Account Status i Account Features Limited Due to Partial Outage While you can still access your account, some features are unavailable, including Account Balance and Payment History. If you don't see what you need, please come back later." And of course, there's a big "Payments" button with "MAKE A PAYMENT" option still fully functional (lol, of course that feature works). They make sure I can still give them money, but I can't see what I need to see. I've been trying for the past 2 days and keep getting the same message. Has anyone else experienced this or know when it might be fixed? Is there another way to check my balance and payment history during this outage? I really need to confirm my refund status, but with the Account Balance and Payment History features unavailable, I'm completely stuck.
I check my transcript weekly and the IRS site goes down constantly. It's especially bad during tax season (Jan-April) and again in July/August when they do system updates. Your best bet is to either wait it out or use one of those transcript analysis tools like taxr.ai that can help you make sense of everything when the site comes back up.
Same here in California. Been trying since Monday and keep getting that message. The IRS is still stuck in the stone age when it comes to technology. I've had better online experiences with my local library website than with the freaking federal tax agency ๐
Same in Florida! Their website feels like it was built in 1998 and never updated.
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My 13 year old nephew could probably build them a better website for the price of a new Xbox lmao
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I mail my returns every year (old school, I know) and it's never taken more than 2-3 weeks to show up in their system. Something seems off. Maybe it got lost in the mail? Do you have tracking confirmation?
You must be the luckiest person alive or not filing recently. The IRS publicly acknowledges they have a massive backlog of paper returns taking months to process. The pandemic completely wrecked their paper processing systems.
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Oh wow really? I guess I've been lucky then. My 2021 return was processed within 3 weeks last year. Maybe because I filed in April right at the deadline?
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Things that helped me after waitng 4 months for my mailed return last year: 1. Getting through to a human at the IRS using Claimyr (claimyr.com) - finally got confirmation they had my return 2. Having my certified mail receipt handy with tracking number 3. Checking my transcript instead of Where's My Refund (more detailed) 4. Calling right at 7am when they open 5. Contacting my representative's office as a last resort Don't lose hope - it'll get processed eventually!
Thanks for the detailed advice! I think I'll try Claimyr to get some answers. Just need to know if they even have my return at this point.
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Just wanted to say I tried Claimyr after seeing this and it actually worked - had an IRS agent on the phone in about 15 minutes. They confirmed they received my return but it's sitting in a processing queue. At least now I know they have it!
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LOL welcome to america where we pay taxes but cant get basic customer service from the tax agency. what a joke
You need to stop checking it every day or you'll drive yourself crazy. I was in the same boat, checking 10x a day for weeks on end. Finally just forgot about it and then one day randomly got a deposit in my account. Try to forget about it - obsessing won't make it come any faster.
That's good advice, but hard to follow when I'm counting on that money! ๐
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Jamal Brown
Does anyone know what the "your return is being processed" status actually means? Is that code for something specific or just their generic status?
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Fatima Al-Rashid
It's basically a catch-all that means "we have your return but haven't finished with it yet." Could mean it's in queue for processing, under review, flagged for verification, or just sitting in a pile waiting to be looked at. Totally useless status that tells you nothing helpful ๐
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Giovanni Rossi
I ended up contacting my state senator's office after waiting 3 months for my AZ refund. They have caseworkers who can reach out directly to the department of revenue. Had my refund within 2 weeks after they got involved. Don't waste time with the general customer service line.
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