IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

WMR still showing "Action Required" after ID verification completed - should I be worried?

I completed my ID verification through ID.me back on March 21st and the IRS representative just told me today that it was successfully processed on March 25th. However, when I check the Where's My Refund tool, it still displays the same "Action Required" message that was there before I verified. Has anyone else experienced this? How long did it take for your WMR status to update after verification? Should I be concerned or is this normal? My tax return was filed in early February and I'm starting to get anxious about when I'll receive my refund.

Diego Rojas

Try checking your transcript if you can - that's where you'll see movement first. Look for codes 766 and 768 (credits) and eventually 846 (refund issued). WMR is basically useless.

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Anastasia Sokolov

I spent hours trying to figure out all the codes on my transcript and was so confused until I found taxr.ai - it explained everything in simple terms and was 100% accurate about my refund timeline. Highly recommend if you're trying to decode transcript gibberish.

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Sean O'Donnell

If the IRS told you your verification was successful, then you're good! The WMR tool is notorious for being slow to update. Most people see the status change within 2-3 weeks of verification, but some take longer. Just keep checking your bank account rather than obsessing over WMR.

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Carmen Lopez

Try going to an IRS Taxpayer Assistance Center in person. You need to make an appointment first (call 844-545-5640) but they can usually resolve account access issues pretty quickly. Just make sure to bring ID and tax documents with you.

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Andre Dupont

anyone else think its hilarious that the IRS LITERALLY has an error message that says "something went wrong"??? like no kidding, something went wrong with your entire antiquated system šŸ’€

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Zoe Papanikolaou

And then they have the audacity to charge penalties if WE make a mistake šŸ™„

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Jamal Wilson

My favorite is when they tell you to "contact the help desk" but then the help desk is unreachable. Peak government efficiency right there šŸ‘Œ

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Dylan Cooper

I was having the same issue and the WMR tool was useless. I couldn't make sense of my transcript so I used taxr.ai and it explained everything - turns out my refund had a small delay code that wasn't affecting the amount but was affecting the timing. The tool showed me exactly what was happening and gave me a real timeline (which was spot on!). Saved me so much anxiety - highly recommend! https://taxr.ai

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Dylan Cooper

I was skeptical too, but it honestly helped me understand what was happening with my refund when no one else could explain it. The IRS rep gave me generic answers but taxr showed me exactly what codes were on my account and what they meant for my timeline. My refund came exactly when they predicted.

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Dmitry Volkov

I used it too - super helpful for making sense of the transcript codes. Finally understood why my refund was taking longer than expected.

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StarSeeker

Different situation but similar frustration - I couldn't figure out why my refund was stuck in processing for weeks. Called IRS multiple times with no luck. Finally used Claimyr to get through to an agent (claimyr.com) and found out there was a simple error code that needed to be manually cleared. Got my refund 3 days later. Sometimes you just need to talk to a human!

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CosmicCowboy

Fun fact: the child tax credit reduction is hitting lots of families hard this year. If you want to understand exactly what happened with YOUR return specifically, I highly recommend taxr.ai - it breaks down every line item change between tax years and shows you visually where the differences are. No more guessing why your refund changed!

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Natasha Orlova

This sounds helpful! I've been puzzling over my return for weeks. Does it help with dependents and credit calculations?

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CosmicCowboy

Yes! It's especially good at explaining credits like CTC, EITC, education credits, etc. Shows exactly how they're calculated and what limits/phaseouts apply to your specific situation. Makes everything crystal clear!

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Javier Cruz

anybody notice that TurboTax isn't explaining these differences well? they should warn people that refunds will be lower this year instead of getting our hopes up by emphasizing the "average refund" amount.

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Emma Thompson

TurboTax is hot garbage. They happily took my money for 7 years and never once explained why my refund changed from year to year. Switched to FreeTaxUSA and never looked back.

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Malik Jackson

šŸ’Æ Tax prep companies don't care if you understand your taxes, they just want you to click through as fast as possible.

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Mateo Martinez

this happened to my husband and me last year. we got that same message for weeks and then suddenly got a letter saying we had to verify our identity. check the IRS website for identity verification. maybe thats ur issue too

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Aisha Hussain

whatever you do, DO NOT call the IRS general number. youll be on hold for hours and probably get disconnected. if you need to talk to someone, either use claimyr.com (they'll wait on hold for you) or call your local Taxpayer Advocate Service office.

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Paolo Rizzo

I finally managed to get through to an IRS agent today using Claimyr (claimyr.com) after weeks of trying on my own with no success. The agent explained that after identity verification, it takes about 9-21 days for transcripts to update, but I could still be looking at 4-6 weeks total for my refund. At least now I know what's happening instead of being completely in the dark. If you're desperate for answers, it's worth using a service to get through to them.

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QuantumQuest

Did you have to provide any personal info to this service? Seems sketchy to give tax info to a third party...

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Paolo Rizzo

No personal tax info needed - they just help you get through the phone system to an actual IRS agent. You talk directly to the IRS, not to them. It was such a relief to finally talk to someone who could see my actual file.

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Amina Sy

After dealing with the same issue (verified identity but blank transcripts), I finally found a solution that actually worked! I used taxr.ai to analyze what was going on behind the scenes. It showed me my exact processing stage even though my transcripts appeared blank, predicted when updates would happen, and explained why there was a delay. Sure enough, everything updated exactly when it predicted. Totally worth checking out: https://taxr.ai

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Amina Sy

It uses pattern recognition based on the response codes from the IRS systems - even when the visual transcript looks empty, there are underlying system markers that indicate where your return is in the process. It detected mine was in manual review even before I got the letter.

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Oliver Fischer

huh, that actually sounds useful. might give it a try since I'm also waiting after verification

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IRS Transcript Shows Code 570 "Action Pending" on $5,768 Refund Despite Being Told No Verification Needed - WMR Still at One Bar

I filed my taxes early February and was expecting a refund of $5,768. When I called the IRS to check on status, they said I don't need to verify anything, but my Where's My Refund tool is still stuck on one bar. Just checked my transcript today (03/03/2025) and I see code 570 "Additional account action pending" dated 03/10/2025. I've attached a copy of my Account Transcript from the IRS that I pulled today. It shows my request date was 02-27-2025 with a response date of 02-27-2025. According to the transcript, my account balance shows -$5,768.00 as of Mar. 17, 2025, with $0.00 in accrued interest and $0.00 in accrued penalty. My transcript shows I filed as Head of Household with 3 exemptions. My adjusted gross income was $10,304.00 with $0.00 taxable income and $0.00 tax per return. There's no self-employment tax listed. The return due date is Apr. 15, 2025, and the processing date shows as Mar. 10, 2025. The transactions section is what has me worried: CODE - EXPLANATION OF TRANSACTION - CYCLE - DATE - AMOUNT 150 - [Tax return filed] - 20250805 - 03-10-2025 - $0.00 806 - W-2 or 1099 withholding - 04-15-2025 - -$467.00 766 - Credit to your account - 04-15-2025 - -$1,171.00 (child tax credit) 768 - Earned income credit - 04-15-2025 - -$4,130.00 570 - Additional account action pending - 03-10-2025 - $0.00 I have my withholding of $467, child tax credit of $1,171, and earned income credit of $4,130. My return was received and processed according to the transcript, but now I'm worried about this 570 code with "Additional account action pending" dated 03/10/2025. Has anyone dealt with this? Should I be concerned even though they said no verification needed when I called? This refund is important for me and my three dependents. The transcript says "This Product Contains Sensitive Taxpayer Data" at the top and bottom, so I'm guessing it's legitimate. I'm just confused about why there's a hold if they told me nothing else was needed.

StarStrider

looks like standard EIC verification to me. they have to verify all earned income credit claims. that's probably why the 570 is there. should resolve automatically by the date on the transcript as long as your income info matches what employers reported.

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Zara Malik

Man I was in this same situation last year with a 570 code. Ended up using claimyr.com to reach an IRS agent after trying for days with no luck. Found out they needed to verify something simple that I could confirm right on the phone. Refund released two days later. Sometimes just talking to a human can fix these holds way faster than waiting for the system.

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Luca Marino

how much does it cost

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Zara Malik

can't remember exactly but whatever it was, it was completely worth it to finally get my $7k refund unstuck. I had bills coming due and couldn't wait another month for the IRS to get around to my return.

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StarSurfer

This happened to me and I found out I had to verify my identity TWICE - once through ID.me and once through the separate IRS verification process. Check your mail carefully for ANY letters from the IRS because they might be asking for a second verification that you missed.

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Nia Thompson

Really? I'll double check my mail. The letter I got just directed me to the ID.me verification process which I completed. Didn't know there might be a second one!

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StarSurfer

Yeah there are actually two different verification systems they use. Super confusing and they don't explain it well at all. Check for any letters with a reference to form 5071C or form 4883C.

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Ava Martinez

After waiting for 3 weeks with blank transcripts, I used the Claimyr app to get an IRS agent on the phone (claimyr.com) and found out there was an additional verification step needed that wasn't showing anywhere online. Got it resolved in one call instead of waiting months for another letter. Sometimes you just need to talk to an actual human at the IRS to figure out what's really going on!

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Nia Thompson

What was the additional verification step if you don't mind me asking?

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Ava Martinez

In my case they needed to verify my previous address because I had moved. It was something that wouldn't have shown up anywhere online, only a human looking at my file could see the flag on my account. So glad I didn't just keep waiting!

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Sean O'Donnell

JUST GOT MINE!!!! DDD 4/2/25, Chime, deposited 3/31 at 4:12pm. $7832 refund including EIC. So happy rn. Paying off my credit cards immediately!!

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Zara Ahmed

Smart move! Knock out that debt šŸ‘

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Luca Esposito

DDD bros! Mine's the same date but with Current bank. Will update when it hits my account. Hoping for early like you Chime people seem to get!

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Liam Fitzgerald

The WMR update is def a good sign! I had the same message last year and my refund was deposited about 3 weeks later. You're getting close!

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GalacticGuru

I was stuk in the EXACT same situation and tried calling the IRS literally 30 times with no luck. I finally tried using taxr.ai to analyze my transcript and it showed me EXACTLY what was wrong - missing 2019 return was holding up my 2023 refund. It even showed me a timeline and predicted when my refund would arrive (which was spot on). Wish I'd found it sooner instead of wasting so much time trying to decode my transcript! https://taxr.ai

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Amara Nnamani

Do they charge for this service? It sounds too good to be true.

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GalacticGuru

It's the best money I've ever spent considering how much stress and confusion it saved me. After weeks of trying to understand those transcript codes myself, having everything explained clearly was such a relief. It literally walked me through exactly what was happening with my refund and what I needed to do to fix it.

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