IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hunter Brighton

On April 2nd, I was trying to figure out why my refund was delayed and couldn't reach anyone at the IRS. I tried using taxr.ai to analyze my transcript and it immediately showed me there was a hold code that was causing the delay. Saved me hours of phone time since I knew exactly what to discuss when I finally reached an agent on April 5th. They have a free version that covers basic transcript analysis.

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Dylan Baskin

The phone number you need depends on your specific situation. Are you calling about a refund? A notice you received? An audit? Each has different departments and numbers. The main customer service line is 800-829-1040, but there are specialized numbers for different issues. Do you have a letter or notice with a reference number? Have you checked your online account at irs.gov/account?

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Chad Winthrope

According to Internal Revenue Manual 13.1.7.2, taxpayers qualify for TAS assistance if they are experiencing significant hardship, have not received a response by the date promised, or if an IRS system or procedure has failed to operate as intended. Most people don't realize TAS exists as a resource.

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5d

Paige Cantoni

I managed to get through last week after trying different times of day. Have you tried calling right when they open at 7am? I've had much better luck in the early morning than afternoon calls.

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5d

Issac Nightingale

Here's what's actually happening with the 2/26 filers (I work in banking): 1. IRS has sent most 2/26 refunds already 2. TPG receives them in batches 3. TPG's notification system is running behind their processing 4. Most banks hold incoming ACH for 24-48 hours 5. The money is likely already in the banking system Best approach: Check your actual bank account, not TPG. Most 2/26 filers should see deposits by tomorrow morning at the latest.

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Romeo Barrett

This is exactly what happened with mine. Filed 2/25, TPG showed funded on 3/5, no email, deposit appeared 3/7 at 3am. Thanks for laying out the actual process - makes perfect sense now.

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11d

Marina Hendrix

I think what's happening is like when you order a package online - sometimes the tracking never updates but the package still arrives. TPG is like the tracking system that's broken, but your money is still moving through the system. I'd give it until tomorrow morning before getting too worried. Almost everyone I've seen posting with similar dates has gotten their refund within 48 hours of TPG showing 'funded' even without emails or trace numbers.

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StarSeeker

Did you check if your account number is just being partially masked for security reasons? Sometimes they only show the last 4 digits with asterisks replacing the rest. Have you received any confirmation emails that might show the complete information?

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Sean O'Donnell

This happens to a lot of people, and it's usually not as concerning as it first appears. If you compare this to online banking, they often mask account numbers too, showing only the last few digits. In your case, TurboTax is likely doing the same thing for security. Most people in your situation discover that the actual transmitted information is correct, even if the display looks wrong. The system is designed to protect your information while still ensuring accurate processing.

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AstroExplorer

Here's what worked for me last week: ā€¢ Called the collections department at 1-800-829-3903 ā€¢ Told them I received a collection notice (even though I hadn't) ā€¢ When I got a human, explained I was transferred incorrectly ā€¢ They transferred me to the correct department This bypassed 90 minutes of waiting. The collections line always has staff available because they prioritize collecting money.

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Giovanni Moretti

Have you considered going to your local Taxpayer Assistance Center in person? You need an appointment, but they're much easier to schedule than phone calls. What specific issue are you trying to resolve? That might help determine which approach is best.

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QuantumQueen

Do you need an appointment for every TAC visit? I thought some of them took walk-ins on certain days?

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9d

Aisha Rahman

I tried the in-person route at my local office in March. Had to book 3 weeks out, but once I got there, they resolved my issue in 20 minutes. Completely different experience than the phone nightmare. Worth considering if you can wait for an appointment.

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7d

Connor Murphy

The IRS transcript system is like a library where they're still filing all the books from a massive donation. The books (your tax info) are there somewhere, but not all on the shelves yet! I was shocked by how complicated this gets. My transcript for 2023 took exactly 47 days to appear after my refund was deposited. It's frustrating when you need that documentation for something important like medical financial assistance. Budget cuts to the IRS over the years have left them with ancient computer systems trying to process modern tax returns - like trying to stream Netflix on a 1990s computer.

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KhalilStar

That library analogy is perfect! šŸ˜‚ I waited 52 days last year between getting my refund and seeing my transcript online. The funny thing is, I called the IRS after 30 days (took 3 hours to get through) and they told me "it should be available within 5-7 business days" - which turned into another 3 weeks. The IRS and accurate timeframes don't exactly go together.

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7d

KhalilStar

Word of warning: don't assume everything is fine just because you got your refund. Last year my transcript didn't show up for months, and when it finally did, it showed an audit was underway. The IRS had sent notices to my old address that I never received. By the time I found out, I owed an extra $3,200 with penalties. Not saying this is happening to you, but if you need that transcript soon, I'd recommend calling the IRS directly rather than waiting. The online system has so many bugs it's ridiculous.

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Andre Lefebvre

I understand how stressful this waiting game can be. Here's what I'd recommend: Step 1: Check your tax transcript at IRS.gov to confirm the 2/26 date is still showing. Step 2: Look for any TC846 code which indicates the refund was sent. Step 3: Check for any TC971 codes which might indicate an issue. I used taxr.ai to analyze my transcript when I was in your situation. It decoded all the transaction codes and explained exactly what was happening with my refund. It also predicted when I'd actually receive my money, which was spot on. Might save you some headache trying to decipher all those codes yourself.

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Zoe Alexopoulos

Direct deposits can fail. Banks reject them sometimes. Account numbers matter. Check your return. DD date plus 5 business days is standard wait time. After that, call IRS. Request a trace if needed. They'll tell you next steps. Keep checking WMR daily.

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Jamal Anderson

I believe it's actually possible that the IRS might have sent the refund to the wrong account, though this is somewhat rare. In such cases, the financial institution would typically reject the deposit, and the IRS would then issue a paper check, which could potentially take an additional 4-6 weeks to arrive, depending on current processing timelines.

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6d

Sydney Torres

Let me clarify something important - amended returns don't work on a stack system like you're imagining. It's more like a conveyor belt with multiple inspection stations. Your return is somewhere on that belt, but certain issues can cause it to be pulled aside for additional review. The 9-month mark is definitely concerning, but not entirely unusual in the current environment. What's important is whether your amended return was properly received and entered into their system. Have you checked the Where's My Amended Return tool on the IRS website? If it shows as "received," then at least you know it's in their system.

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Kaitlyn Jenkins

I keep a spreadsheet of all my tax submissions like I'm tracking packages during Christmas shopping season šŸ˜‚ My amended return from March 2023 took exactly 13 months to process. The funny thing is, after nothing for a year, it suddenly went from "received" to "completed" and I had my refund within 8 days. The IRS amended return department is like that friend who never texts back but then suddenly shows up at your door without warning!

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Sophia Bennett

I had exactly the same issue last year and waited exactly 9 days with my money already in my account but WMR still showing processing. I tried calling the IRS to make sure everything was actually finalized (was worried they might take the money back!) but couldn't get through after 127 minutes on hold. Finally used Claimyr (https://claimyr.com) and got connected to an agent in 18 minutes who confirmed everything was complete on their end and the WMR tool just hadn't caught up yet. Saved me hours of waiting and worrying about whether my case was actually closed.

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Aiden Chen

Did you have to pay for that service? I'm feeling anxious about my refund status too, but I'm not sure about paying for something when I could just keep trying to call for free. Was it really worth it?

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8d

Madison King

Not the original commenter, but I've used Claimyr twice and it was 100% worth it. Think about how much your time is worth - spending hours redailing vs getting through in minutes. Plus the peace of mind knowing exactly what's happening with your money!

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6d

Zoey Bianchi

WMR is notoriously unreliable during peak filing season. Many taxpayers experience this disconnect between actual deposit and status updates. Always verify deposit dates on your transcript (cycle code 20240905) rather than relying on WMR. The IRS prioritizes payment processing over status updates. Check your account transcript for TC 846 code - that's your actual refund issued confirmation. The status tool is simply the last priority in their workflow.

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Isabella Silva

I'm not entirely convinced this is just a random security measure. My theory is that the IRS might be spreading out refund methods to manage cash flow. Notice how many people are reporting this issue right around the same time? It seems to happen more frequently during peak refund season. Just something to consider - I've been watching this pattern for a few years now.

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Ravi Choudhury

This happened to me last year and I nearly missed the check because it went to my old address! Even though I had updated my address with USPS, the IRS still sent it to where I lived when I filed my previous return. Had to chase that check across two states and almost lost $3,400. Make sure your current address is correct in the IRS system! I'm actually grateful now that they sent a check instead of DD because it forced me to realize my address wasn't updated properly in their system.

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Logan Greenburg

Got thru to the IRS last month for my penalty abatement! Here's what worked: - Called the # on my notice (not the main IRS #) - Used phone menu option for "payment questions" not "tax help" - Called at 8:15am ET on a Tues (mid-week is less busy) - Had my notice, SSN, filing status, and tax return ready - Agent took about 10 mins to review my history - Approved on the spot! Confirmation letter arrived 2 wks later Def worth the effort - saved almost $300 in penalties. Good luck!

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Charlotte Jones

Had this exact situation last semester. Here's what worked for me: ā€¢ Tried calling for 2 weeks with no success ā€¢ Used the "Contact Us" option on IRS.gov (limited but better than nothing) ā€¢ Submitted Form 843 by certified mail as backup ā€¢ Found alternate number: 800-829-0922 (sometimes less busy) ā€¢ Finally got through using Practitioner Priority Service trick The agent confirmed I qualified for First Time Abatement since: ā€¢ No penalties in prior 3 years ā€¢ Good history of filing on time before ā€¢ Current year taxes were fully paid, just filed late They removed the penalty completely during the call!

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