TurboTax Shows Wrong Account Number But Correct Routing Number - Direct Deposit Issue?

This is potentially concerning and needs immediate attention. Here's what you should know: • TurboTax should display EXACTLY the account information you entered • Third-party processors don't change your account numbers in the display • This could indicate a data entry error or system glitch • If your return was already filed with incorrect information, the refund may be rejected • Rejected direct deposits typically get converted to paper checks (adding 4-6 weeks to processing) • You should contact TurboTax support immediately to verify what was actually submitted to the IRS

Have you tried calling the IRS to confirm what banking details they actually have on file? Wouldn't that be the fastest way to know if there's a real problem? I spent 3 hours last week trying to get through to the IRS about a similar banking issue - kept getting disconnected or told to call back later. Finally used Claimyr (https://www.claimyr.com) and got through to an agent in about 15 minutes who confirmed my actual banking details on file. Saved me days of stress wondering if my refund would end up in someone else's account. Worth the fee to actually speak with someone who could check the system?

Have you checked if TurboTax is just showing a masked/hidden version of your account number for security purposes? When I reviewed my submission details, I noticed only the last four digits were visible. Did you already submit your return with this information? Have you received any confirmation emails with the full account details?

As of April 15, 2024, I've seen several similar cases where the display in TurboTax shows incorrect or partial account numbers but the actual submission to the IRS contains the correct information. You might want to use taxr.ai to analyze your tax transcript once it's available. I did this on March 30th when I had a similar concern, and it showed me exactly where my refund was in the process and confirmed the last 4 digits of the account where the deposit was scheduled. Saved me from filing an unnecessary amendment.

Check your email confirmation! Now! TurboTax sends a confirmation. It has full details. Look for that first. Don't panic yet. Call TurboTax support if needed. They can verify what was submitted. Act fast though!

I had this exact problem. Called TurboTax directly. The representative explained they mask account numbers for security. Your full correct account number was submitted to the IRS even though you only see partial digits on screen. Check your email receipt for verification. The system worked perfectly despite the confusing display.

I discovered this same issue exactly 3 days before my refund was scheduled. I called TurboTax at 800-446-8848 and they confirmed that what's displayed in the review section isn't always the complete information. My refund of $3,742 was deposited correctly despite the display showing only the last 4 digits of my account number with asterisks before them.

According to IRS Publication 1345 (Rev. 2-2023), tax preparation software must transmit the exact banking information provided by the taxpayer to the IRS without modification. The visual representation within the software interface may differ from the actual data transmitted for security purposes. I experienced this myself last filing season - the display showed partial information but the actual data sent to the IRS was correct.

Did you check if your account number is just being partially masked for security reasons? Sometimes they only show the last 4 digits with asterisks replacing the rest. Have you received any confirmation emails that might show the complete information?

This happens to a lot of people, and it's usually not as concerning as it first appears. If you compare this to online banking, they often mask account numbers too, showing only the last few digits. In your case, TurboTax is likely doing the same thing for security. Most people in your situation discover that the actual transmitted information is correct, even if the display looks wrong. The system is designed to protect your information while still ensuring accurate processing.