EDD still showing maiden name after ID.me verification - delay with doctor certification

Don't wait on the name change to have your doctor submit the certification. EDD actually has a system to match up documents even when names don't perfectly match - they use your SSN as the primary identifier. What's most important is that your doctor includes your Social Security Number correctly on any forms they submit. My wife had a similar situation last year and everything processed fine even though her name wasn't updated in the system yet.

omg the SAME thing happened to me!! its super frustrating cause now my account has my married name but payments were issued in maiden name and i couldnt cash them for like 2 weeks!! make sure u tell ur dr to write BOTH names on forms if possible

Wait are you applying for regular unemployment or disability? Those are different systems even though both are through EDD. If disability (SDI), then your doctor submits through SDI Online, not the regular unemployment system. Just want to make sure you're on the right track because it sounds like you might be confusing the two.

The EDD system is RIDICULOUS with name changes! I waited 12 days (not their promised 7-10) for my name update after my divorce, and then when I certified the next week it STILL showed my married name on the confirmation page but my maiden name on the payment info. THEN they flagged my account for "identity verification" because of the discrepancy THEY created!!! Their left hand doesn't know what the right is doing. Keep calling until you get someone who can help prioritize your name change - especially if you need to start certification soon.

I had the same issue reaching EDD about my name change (got married in 2024, applied for benefits in 2025). After wasting 3 days trying to call, I used a service called Claimyr that got me through to an EDD rep in about 20 minutes. They have a system that keeps dialing until it gets through the busy signals. Saved me so much frustration! Here's their site if you want to check it out: claimyr.com - they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The rep I spoke with was actually able to expedite my name change when I explained my situation.

Here's what you need to do: 1. Have your doctor submit the certification using your married name AND include a note mentioning your maiden name 2. Include your SSN on all documentation 3. Attach a copy of your marriage certificate to expedite the name change process 4. When you certify for benefits, use the name currently in the EDD system (maiden name) until it's updated 5. Print and save all confirmation pages as evidence I work with EDD claims regularly and the name change process is unfortunately slow, but these steps will help prevent payment delays. The key is making sure your SSN is consistent across all documents.

btw has anyone received their money network card with the wrong name? wondering what happens in that case

Just to give you some peace of mind - while name changes are frustrating with EDD, they won't hold up your benefits if everything else is in order. The 7-10 day timeframe is usually accurate in my experience. One thing to remember is that any correspondence from EDD (including your Money Network card if you choose that payment method) will come in whatever name is currently in their system. So don't be surprised if you get mail with your maiden name for a while.