Name spelling error on EDD SDI medical certification - can't reach anyone to fix it!

This happened to me last year with my pregnancy disability! Contact your doctor's office first and ask them to submit an amended medical certification with your correct name spelling. Then you need to send a message through your SDI Online account explaining the situation. Go to 'Contact SDI' and select 'Claim Information' as the category. Explain the error clearly and mention that your doctor will be submitting a corrected form. \n\nAlso, send a separate message through your account with the subject line 'URGENT: NAME CORRECTION NEEDED' and include both the incorrect and correct spelling of your name, plus your claim ID number. The name correction process can take 2-3 weeks but shouldn't stop your payments if you're otherwise eligible.

Thank you so much for this detailed advice! I'll contact my doctor's office today. Do you know if I should wait for the correction to be processed before certifying for my next period? My first certification is due soon and I'm afraid of making the problem worse if I certify while the name issue is still unresolved.

omg same thing happened to me!!! but they spelled my FIRST name wrong can u believe it??? its been 6 weeks and still not fixed ugh. make sure to keep calling them everyday dont just rely on the online messages

Oh no! 6 weeks?? That's terrible. Did you eventually get your payments though, even with the wrong name? I'm really worried about delays since we're counting on this income.

The EDD system is COMPLETELY BROKEN when it comes to fixing simple errors!!! I had a similar issue with my birthdate being entered wrong by my doctor and it took TWELVE PHONE CALLS and THREE VISITS to an actual office to get it fixed. They kept telling me

whoa that sounds awful! did u ever get backpay for the weeks they delayed u?

YES but only after I threatened to contact my state representative!! suddenly they could

I work in healthcare administration and deal with EDD forms regularly. Here's what you need to know:\n\n1. Your doctor needs to submit a corrected DE 2501 form with \

Thank you so much for this expert insight! I'll definitely talk to my doctor about submitting the corrected form with that specific wording. My SSN is correctly listed, so that's a relief. I was worried it might cause tax issues later, so I'm glad to hear this is fixable.

I wasted two weeks trying to get through to EDD when I had an issue with my pregnancy disability claim last month. I finally found a service called Claimyr (claimyr.com) that got me connected to an actual EDD agent in under 20 minutes. They have a video showing how it works: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd\n\nIt was such a relief to finally talk to someone who could help fix my claim. The agent I spoke with was able to note the correction in my file immediately and told me exactly what additional documentation I needed to submit. Saved me weeks of frustration!

did it actually work??? ive been trying to call for like 3 days straight and no luck. might try this

Yes! It really worked for me. My name issue was resolved in about 10 days total after I talked to the agent. They told me exactly which forms to have my doctor resubmit and added notes to my account about the correction being in process.

Just wondering - was your disability approved already despite the name error? I'm confused about how disability works after having a baby. I thought that was Paid Family Leave not SDI? I'm pregnant now and trying to understand what I'll need to do when the time comes.

You actually get both! First you get Pregnancy Disability (which is part of SDI) for 4 weeks before birth and 6-8 weeks after birth depending on delivery type. Then after your doctor releases you from disability, you can transition to Paid Family Leave for bonding time. But they're processed through the same EDD system, which is why this name error is stressing me out so much.

To clarify: Pregnancy Disability Leave (PDL) provides up to 4 weeks of benefits before birth and 6 weeks after a vaginal birth or 8 weeks after a C-section. Then Paid Family Leave (PFL) provides up to 8 weeks of benefits for bonding. They're separate benefits but both administered through EDD, and you'll need medical certification for both. Start planning early because the paperwork can be confusing!

UPDATE: I finally got through to someone at EDD! For anyone facing similar issues, here's what worked:\n\n1. My doctor's office resubmitted the DE 2501 with my correct name and \

That's great news! So glad you got it resolved. It's always such a relief when you finally get to speak to a real person who can help. Thanks for coming back to update us!