Protip: if u get a human on the line DO NOT hang up no matter what. I once waited 3 hrs but it was worth it to finally get my claim sorted

I went through this exact same nightmare last month! The identity verification system is absolutely broken. What finally worked for me was clearing my browser cache completely, using a different browser (Chrome instead of Firefox), and making sure I had a strong internet connection. Also, when speaking to the automated system, I found that speaking in a slightly higher pitch and pausing between each word helped - sounds weird but it worked! If all else fails, you can also try going to a local EDD office in person with your documents. It's a pain but sometimes face-to-face is the only way to break through the digital madness. Hang in there! 💪

my cousin works at edd and she says they're SUPER understaffed right now. like half the normal people handling claims. so everything is backed up. but pregnancy claims should get priority? idk maybe ask about that specifically

Just checking back - did you have any luck with the suggestions? Sometimes it can help to send a message through SDI Online specifically referencing "Section 2706 of the Unemployment Insurance Code" which requires timely payment of benefits when there's no question of eligibility. This often flags your claim for expedited review.

Last year I had a similar situation with a different illness and I called my city's economic assistance office. Turns out they had emergency rental assistance fund I qualified for! Maybe check if your local government has something similar? Not directly EDD related but might help with your immediate concern about rent.

One more thing to consider - if your condition worsens and your doctor extends your disability period beyond the initial 7 days, you WOULD become eligible for benefits for the days beyond the waiting period. If that happens, make sure you get updated medical certification from your doctor and file your claim right away. There's a 49-day deadline from your disability start date to file for benefits.

Okay, here's my secret weapon. Call the employer line instead of the claimant line. They usually pick up faster and can still help you. Just be super nice and they might transfer you to the right person.

I totally understand your frustration! I went through the exact same thing a few months ago and it felt hopeless. What finally worked for me was a combination of calling right at 8am sharp and using the "2-1-4" menu sequence to bypass some of the automated prompts. Also, I noticed that calling mid-week (Tuesday-Thursday) seemed to have better success rates than Mondays or Fridays. Don't give up - I know it's exhausting but you will eventually get through! In the meantime, make sure you're documenting all your call attempts with dates and times, as that info can be helpful when you do finally reach someone. Hang in there! 💪

Hey OP, what exactly happens when you try to certify? Are you getting an error message or is it just not letting you submit?

I've been dealing with similar certification issues for the past few weeks. One thing that helped me was using a different browser - I was having problems with Chrome but it worked fine in Firefox. Also, make sure you're not using any browser extensions or ad blockers that might interfere with the site. The EDD website is pretty finicky about that stuff. Good luck today!