EDD name change on UI Online after marriage - how long does processing take?

congrats on getting married! i did this back in november after changing my name. it took like 3 weeks for them to update it in the system. keep certifying under your OLD name until you get the confirmation email that your name change is complete. if u use your new name before its official in their system it can cause payment delays

I work for a benefits assistance service and see this situation frequently. You're doing the right thing by updating your name, but EDD name changes typically take 14-21 business days to process. Always certify using the name currently in their system (your maiden name) until you receive official confirmation. When your name is updated, you'll get both an email notification and a message in your UI Online inbox. If you need to check on the status before your certification date, you might want to contact EDD directly. Many people have success using Claimyr (claimyr.com) to get through to a representative quickly - they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

Make sure you also changed your name with your bank! I changed mine with EDD but forgot about my direct deposit info and my payment got returned. Total headache.

The name change process through UI Online can be confusing. Here's what's happening: After you submit the documentation, it goes to a specific document processing team. This team verifies your marriage certificate against your SSA update before approving the change in the EDD system. To avoid certification issues: 1. Continue certifying with your OLD name until you receive confirmation 2. After approval, update your payment information if needed 3. If you haven't heard anything after 15 business days, call the EDD identity verification department at 866-401-2849 One important detail: If your certification falls right when the name change is processing, you might see a temporary payment delay while their system updates. This is normal and should resolve within the same payment cycle.

same thing when i got married last yr. certified late cuz i was on honeymoon lol. took like a month for edd to update my name even after ssa was done. just b patient

When I called about my name change taking forever, I spent 3 days trying to get through on the phone. No one EVER picks up! So frustrating.

Just as a follow-up on name changes - EDD doesn't automatically update your name even if SSA has the change. The systems don't communicate directly. You must submit the change request to EDD separately, which you've done correctly by uploading your marriage certificate. Another tip: save a screenshot of your name change submission confirmation. Some claimants have reported the request disappearing from their account during processing, and having that screenshot can help if you need to call about the status.