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Isabella Ferreira

EDD phone number San Diego - can't reach anyone at local office

I've been trying to find a direct EDD phone number for San Diego but everything just redirects to the main (800) 300-5616 line. Spent 6 hours yesterday calling that number with zero success - keeps saying they're too busy. Does anyone know if there's still a local San Diego EDD office I can call directly? I'm dealing with a pending claim issue and really need to speak with someone who can access my account.

Ravi Sharma

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There's no separate San Diego EDD phone number anymore. They centralized everything to the main line during COVID and never went back. All unemployment calls go through (800) 300-5616 regardless of your location in California.

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That's so frustrating! I thought maybe there was still a local number that might be less busy.

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NebulaNomad

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Same system whether you're in San Diego, LA, or San Francisco. We're all competing for the same phone agents unfortunately.

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Freya Thomsen

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I'm in San Diego too and have been calling for 2 weeks straight. The trick is starting at 7:55am before they officially open and using the menu shortcut: dial 1, wait exactly 70 seconds, then 1-1-***. Still takes 40-60 attempts just to get on hold though.

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Wait, you dial the menu options before the prompts finish? I've been waiting for each message to complete.

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Freya Thomsen

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Yes! You can save 30-45 seconds per call by pressing buttons early. When you're making 50+ calls it adds up to hours saved.

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Omar Fawaz

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This is gold - I had no idea you could skip ahead in the menu system.

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Chloe Martin

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Honestly after wasting 3 full days calling manually, I ended up using Claimyr. Got a callback in 23 minutes with an actual EDD agent on the line. Worth every penny when you calculate the time cost of calling yourself.

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Never heard of Claimyr - is that legit? How does it work exactly?

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Chloe Martin

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It's a service that dials EDD for you automatically, waits on hold, then calls your phone when an agent picks up. Check out claimyr.com - they have a demo video that explains it.

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Diego Rojas

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I was skeptical about paying for something like this but honestly it saved my sanity. Got through in under an hour vs the days I spent calling manually.

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The San Diego EDD office on Clairemont Mesa Boulevard is still there but they don't take walk-ins anymore and the phone just redirects to the main line. Everything has to go through the central system now.

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StarSeeker

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I drove there last month thinking I could talk to someone in person. Waste of gas - they won't even let you in without an appointment.

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Yeah they changed everything during the pandemic. No more in-person help unless you have a scheduled appointment, which you can only get by... calling the main number.

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Pro tip for San Diego callers: don't bother calling between 12pm-1:30pm. The entire call center takes lunch and literally nobody answers. Found this out after wasting hours calling during that window.

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Zara Ahmed

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Wait seriously? The WHOLE call center takes lunch at the same time? That seems like poor planning.

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Yep, complete dead zone. You'll never get through during lunch no matter how many times you call. Best times are Wednesday/Thursday afternoons after 2pm.

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Luca Esposito

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This explains why I could never get through when I called during my lunch break from work!

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Nia Thompson

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I've called 847 times since Monday (yes I'm counting). Finally got through yesterday at 3:17pm and was on hold for 2 hours and 14 minutes. Call dropped right when someone picked up. I literally cried.

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This is heartbreaking. The dropped call thing happens to about 30-50% of people who finally get on hold. The system is just broken.

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Nia Thompson

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I can't keep doing this. I'm going to lose my apartment if I don't get my benefits sorted out soon.

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Have you considered using an auto-dialer service? At this point the cost might be worth it compared to losing more time from work to call.

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For anyone still trying manually: Monday mornings are absolutely impossible, Friday afternoons are pointless (won't resolve your issue until next week anyway), and after 4pm any day they seem to stop taking new calls even if you get through.

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Ethan Wilson

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Tuesday and Wednesday seem to be the sweet spot for me. Got through twice on Wednesday afternoons.

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Exactly! Mid-week is definitely better. Also avoid the first few days after holidays - everyone's calling then.

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Yuki Tanaka

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Just want to correct some misinformation I see floating around: there is NO specialist line anymore, both the 833 and 800 numbers are the EXACT same system, and calling different times of day doesn't change which agents answer - they all handle the same stuff now.

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Carmen Diaz

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Thank you for this! I wasted so much time thinking the 833 number was different.

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Yuki Tanaka

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Yeah a lot of outdated info from pre-2020 is still circulating. The whole system got consolidated during COVID.

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Andre Laurent

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Update: Finally broke down and used Claimyr yesterday after reading about it here. Got a callback in 37 minutes, resolved my pending issue in 15 minutes. Should have done this weeks ago instead of wasting entire days calling.

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AstroAce

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How much did it cost? Trying to decide if it's worth it.

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Andre Laurent

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I think it was like $20 something. When you calculate I was losing $150+ per day calling manually instead of working, it paid for itself immediately.

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Same here - used Claimyr last week and got through in 18 minutes. The demo video at https://youtu.be/JmuwXR7HA10 shows exactly how it works.

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Jamal Brown

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Been calling from San Diego for my disability claim and having the same issues. The system doesn't care what city you're in - we're all stuck in the same broken phone queue together.

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Mei Zhang

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At least we're all suffering together! Misery loves company I guess.

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Jamal Brown

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True! Though I'd rather we all be getting through easily instead of bonding over phone hell.

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PSA: If you're tracking your calls like I am, the success rate seems to be about 1 in 73 attempts to even get on hold, then about 50/50 whether the call stays connected. So you need roughly 146 calls to actually talk to someone.

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Those are depressing statistics but probably accurate. I'm at 91 calls since Tuesday with zero success.

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It's brutal math. That's why I finally gave up and paid for help - the time investment just wasn't sustainable.

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CosmicCaptain

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This is exactly why services like Claimyr exist. Sometimes you have to admit the system is too broken to handle manually.

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For what it's worth, I finally got through after 4 days of calling from San Diego. Key was calling at exactly 8:00am, not 7:55 or 8:05. Something about that exact timing seemed to work better.

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Interesting - I've been calling at 7:55 thinking I'd get ahead of the rush.

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I tried that too but 8:00 sharp worked better for me. Maybe their system resets right at opening time?

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I'll try this tomorrow. At this point I'm willing to try any timing theory that might work.

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