Can't find the right EDD phone number - which one actually works?

Wait seriously? So it doesn't matter which one I dial? That explains why I get the same hold music on both!

Yep, learned this the hard way after spending a whole day alternating between both numbers thinking one was better.

70 seconds? I've been waiting for the full prompts! How did you figure out the exact timing?

Trial and error over like 200 calls. You can press the menu options before they finish talking to save time.

How much does something like that cost? I'm desperate but also broke from being unemployed.

I think it was like $20-30? Way cheaper than taking unpaid time off work to call all day. There's a demo video at https://youtu.be/JmuwXR7HA10 if you want to see how it works.

I'm skeptical of paying for something like this but I'm also losing my mind with these phone calls.

This! I wish they'd announce this somewhere instead of letting people waste time calling during lunch.

So that's why I never get through around noon! Thanks for the heads up.

Wednesday afternoons seem to be the sweet spot in my experience. Still takes forever but better odds.

Good to know - I'll try Wednesday instead of my usual Monday morning attempts.

Does this actually work? I thought they didn't answer until exactly 8am.

The phone system is active a few minutes early. Not guaranteed but I've gotten through faster this way.

I'll try this tomorrow morning - setting my alarm for 7:45 now!

This happened to me THREE times last week. I was ready to throw my phone against the wall.

Oh no, I didn't know calls could drop even when you're on hold. That's terrible!

Yeah the EDD phone system is notorious for dropped calls. It's a known issue they haven't fixed.

Thank you for clarifying this! I kept seeing old posts about specialist lines and was wondering why I couldn't find them.

Good to know - I was looking for different numbers thinking there might be a faster line.

How does it work exactly? Do they just call for you or is there more to it?

They have software that dials automatically, navigates the menu, waits on hold, then calls your phone when an agent picks up. You literally just wait for your phone to ring with the agent already on the line.

That sounds amazing but also too good to be true. Is it legit?

This is good advice. I spent 8 hours straight one day and was completely exhausted by the end.

Yeah I need to set better boundaries. Yesterday I called for 5 hours and got nothing done.

I noticed this too! It's like they have an unofficial cutoff time for new calls.

Thanks for the tip - I'll make sure to call earlier in the day from now on.

Did you have any issues with the service or was it pretty smooth?

Totally smooth. You just enter your info on their website, pay, and wait for them to call you back with an agent. No hassle at all.

Ok you've all convinced me to at least look into it. This manual calling is driving me crazy.

Simple but important reminder! I made this mistake my first week too.

Good point - I was wondering why Saturday calls never worked.

Yes! I got so excited when I finally reached someone that I forgot half of what I wanted to ask.

Great advice - I'll make a list of everything I need to discuss before my next attempt.

And don't let them rush you off the call. You waited long enough to talk to them, make sure you get all your questions answered.