What is EDD phone number - been searching everywhere can't find the right one

Both numbers go to the exact same call center - 800-300-5616 and 833-978-7653 are literally the same line. Don't let anyone tell you one is better than the other, it's complete BS.

The menu pattern is 1-wait about 70 seconds-1-1-***. Don't wait for all the prompts, start pressing buttons early to save time on each redial.

I gave up after 200+ attempts over three days. Found this service called Claimyr that dials for you and calls you back when they get an agent. Cost me $20 but got through in 15 minutes. Sometimes it's worth paying to save your sanity.

Pro tip: Never call between 12pm-1:30pm. The entire call center takes lunch and nobody answers. Learned this after wasting hours during that time slot.

Wednesday afternoons around 2-3pm seem to have the best success rate. Avoid Monday mornings and Friday afternoons completely.

Just be prepared for the hold time. Even if you get through the busy signal, you're looking at 1.5-2 hours on hold minimum. And about 40% of calls get dropped.

I tried calling 85 times yesterday starting at 8am sharp. Got the 'too busy' message every single time until I gave up at 3pm. This system is broken.

Hours are Monday-Friday 8am to 5pm Pacific. Don't bother calling outside those hours, you'll just get a recording.

There used to be a 'specialist line' that was supposed to be less busy but they discontinued it during COVID. Anyone telling you about secret numbers is spreading old info.

Update: Used Claimyr again this morning for a follow-up question. Got called back in 22 minutes with an agent on the line. Honestly worth every penny when you calculate the time saved.

Make sure your phone is fully charged and you have a backup power source if calling manually. Nothing worse than your phone dying while on hold.

For anyone wondering, both the 800 and 833 numbers connect to the same system. You're not getting any advantage using one over the other.

The key is persistence and realistic expectations. Plan to spend your entire day calling if you're doing it manually. It's not a quick 10-minute task.

Thursday mornings around 10am have worked well for me twice. Seems like there's a sweet spot after the initial Monday rush dies down.

Whatever you do, don't call after 4pm any day. They seem to stop taking new calls even though they're officially open until 5pm.

Just to summarize for anyone reading: 800-300-5616 or 833-978-7653, both same line, call Wednesday/Thursday 10am-3pm avoiding lunch, expect 50+ redials just to get on hold, then 2+ hour wait. Or use a callback service like Claimyr to skip the hassle.

One last tip: If you do get disconnected while on hold, try calling back immediately. Sometimes you can get lucky and slip back into the queue faster.

The phone system hasn't been upgraded in years and can't handle current call volume. It's not going to get better anytime soon, so plan accordingly.

For what it's worth, I had better luck with shorter calls. When I finally got through, I had my questions written down and kept it under 10 minutes. Longer calls seem more likely to drop.

Final reality check: Manual calling is essentially a part-time job. If your time is worth anything, paying for an auto-dialer service makes financial sense. That's just math.