Need EDD questions phone number - can't find direct line for claim issues

Thank you! I was so confused by all the different numbers floating around online.

Yeah there's a lot of misinformation. Stick with 800-300-5616 for unemployment questions.

67 attempts?! That's insane. Did you call at a specific time?

Started at 8am sharp on Wednesday. Seems like mid-week is better than Mondays or Fridays.

Wednesday afternoons are definitely the sweet spot. Avoid calling during their lunch break though - 12pm to 1:30pm they don't answer at all.

Is that legitimate? Sounds too good to be true.

Yeah it's real. Check claimyr.com - they have good reviews. Cost me $20 but worth every penny considering I was calling for 3 days straight before that.

I was skeptical too but tried it after manual calling failed. Got connected in 25 minutes vs the 4+ hours I was spending daily.

Wait, you can press the numbers before the prompts finish?

Absolutely. I've saved hours doing this. As soon as you hear 'for English press 1' just press it and move to the next step.

This is gold. I've been waiting for every single prompt like an idiot.

Same here! Wish I knew this weeks ago when I was calling 100+ times a day.

My benefit year ended last month but I still have a claim balance. Not sure if I reapply or if it automatically extends.

You definitely need to reapply if your benefit year ended, even with a remaining balance. They won't pay out expired claims.

This is correct. I made this mistake and had to backdate everything after calling the EDD questions phone number.

That's my biggest fear. Spending hours just to get disconnected.

It happens to about 30-50% of calls according to what I've read. The system is just overloaded.

Exactly why I switched to using an auto-dialer. Can't handle getting dropped after 2+ hour holds anymore.

Seems like Wednesday afternoon is the magic time based on what everyone's saying.

Yeah, and definitely avoid Mondays completely. It's like the entire state calls on Monday morning.

Friday afternoons are pointless too. Even if you get through, they're rushing to leave.

How much did it cost?

Think it was $19. Cheaper than taking another day off work to sit by the phone all day.

I did the same thing. My hourly wage made it a no-brainer to pay someone else to wait on hold for me.

Good to know! I was wondering why some of the online guides weren't working.

Yeah they removed the specialist line option during the pandemic and never brought it back.

This explains why I kept getting routed to the wrong place following outdated instructions.

That's actually a great strategy. Beat the rush by calling early.

Exactly. By 8:15am the lines are completely jammed. Those first 20 minutes are golden.

I do the same thing but set my alarm for 7:45. Make breakfast the night before so I can focus entirely on dialing.

Thanks for sharing this. I want to see how it actually works before paying for anything.

No problem. I was hesitant too but after seeing how it operates, made perfect sense. They basically do all the tedious redialing for you.

Just watched this. Pretty clever system. Wish I had known about this months ago.

847 times?! That's dedication but also sounds exhausting.

It became a second job honestly. Between the time spent calling and the stress, I should have found an alternative sooner.

This is exactly why services like Claimyr exist. Nobody should have to call 800+ times to get basic questions answered.

Wait, the whole call center takes lunch at the same time? That seems inefficient.

Yep, complete dead zone. They should post this information but they don't. Save yourself the frustration and call before noon or after 1:30.

I wish I had known this earlier. Explains why I never got through during my lunch break attempts.

Glad you got through! I'm going to try the early morning approach tomorrow.

Good luck! Start dialing at 7:55 and don't give up. It's worth pushing through those first 30-40 attempts.

This gives me hope. I've been calling random times and getting nowhere. Structure and timing clearly matter.