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Zoe Papanikolaou

Need EDD phone number to file a claim - which one actually works?

I'm trying to find the correct EDD phone number to file a claim but getting conflicting info online. Some sites say 800-300-5616, others mention 833-978-0953. I need to file my initial unemployment claim but don't want to waste time calling the wrong number. Has anyone successfully filed a new claim by phone recently? What number did you use and did you actually get through to someone?

Both numbers are the same line actually. I used 800-300-5616 last month and got through after about 60 attempts. The menu is 1-wait about 70 seconds-1-1-***. Took me 3 hours of redialing but I filed my claim.

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60 attempts?! That's insane. Did you call at a specific time or just keep trying throughout the day?

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Started at 8am sharp and didn't stop until I got through around 11:30am. Avoid calling between noon and 1:30 - they all take lunch.

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Mei Lin

I've been trying for 2 weeks to file my claim. Called over 200 times and only got on hold twice - both times the call dropped after 90 minutes. This is ridiculous for something as basic as filing a claim.

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Same here. I've wasted entire days just trying to get past the busy signal. There has to be a better way.

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Have you tried using Claimyr? My coworker used it last week and got through in 20 minutes. It's like $20 but worth it if you value your time.

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Mei Lin

Never heard of that. Is it legit? I'm getting desperate enough to try anything at this point.

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Pro tip: Don't wait for the menu prompts to finish. Press 1 as soon as you hear the first beep, wait exactly 70 seconds, then press 1-1-***. Saves about 30 seconds per call which adds up fast when you're redialing 50+ times.

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This actually works! Just tried it and shaved off so much time. Still didn't get through but at least I'm failing faster lol

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Exactly - efficiency matters when you're playing the numbers game. Wednesday afternoons seem to be the sweet spot in my experience.

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FYI the online filing system is completely down right now so phone is the only option. I've been tracking my attempts - Monday mornings are the worst, Friday afternoons are pointless. Thursday around 2pm has been my best luck.

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Good to know about the online system. I was wondering why it kept erroring out. How long have you been tracking your calls?

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About 3 weeks now. I have a spreadsheet with times, success rates, everything. I'm that desperate. Best day so far was Wednesday at 2:30pm - got through on attempt #34.

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Just successfully filed my claim yesterday using 800-300-5616. Called at 1:45pm, got through on my 41st attempt, held for 1 hour 20 minutes. The rep was super helpful once I finally reached them. Don't give up!

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Mei Lin

41 attempts in one session? How do you even keep track? My phone keeps overheating after 20 calls.

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I use a tally counter app and take 5 minute breaks every 15 calls. Also have my phone plugged in the whole time. It's become a science lol

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The dedication is real. Glad you finally got through! Gives me hope that it's actually possible.

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STOP CALLING DURING LUNCH! I see people complaining about no answers between 12-1:30pm. That's when the entire call center is at lunch. Save yourself the frustration and call before noon or after 1:30pm.

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This needs to be pinned at the top. I wasted so many attempts during lunch hour before figuring this out.

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Wait, the ENTIRE call center takes lunch at the same time? That's the most government thing I've ever heard.

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Been calling for 10 days straight. My phone bill is going to be insane from all these attempts. Is there really no other way to file a claim right now?

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Use Claimyr.com - it calls for you and forwards when an agent picks up. I paid $19 and got connected in 15 minutes yesterday. Best money I ever spent.

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Is that actually safe? Giving my info to a third party service seems sketchy.

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They don't ask for personal info, just your phone number for the callback. Check their reviews - thousands of people have used it. There's even a YouTube demo.

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I keep seeing people mention different numbers. Can someone confirm: 800-300-5616 and 833-978-0953 are definitely the same line? I don't want to split my attempts between two numbers if they're identical.

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Yes, 100% the same line. I've tested both extensively. Stick with whichever one you can dial faster.

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Confirmed. I accidentally called both thinking they were different and got the exact same hold music. Don't waste time switching between them.

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Week 3 of trying to file my claim. I've called 847 times total (yes I'm counting). Got on hold 4 times, call dropped every single time after 1+ hours. I'm losing my mind.

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847 times?! That's dedication but also insane. Have you considered the callback services people are mentioning?

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I'm skeptical of paying for something that should be free. But honestly at this point I'm running out of options.

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I was skeptical too but tried Claimyr after 2 weeks of failure. Got through same day. The $20 was nothing compared to the time I saved.

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PSA: Don't bother calling after 4pm on any day. They seem to stop taking new calls even though they're officially open until 5pm. Learned this the hard way after wasting 50+ attempts in that window.

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This matches my data exactly. Success rate drops to basically zero after 4pm. They're probably clearing the queue for end of day.

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Makes sense. Government workers checking out early, what else is new? Thanks for the heads up.

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Finally got through this morning! 800-300-5616, called at 8:02am, attempt #67, held for 2 hours 10 minutes. Filed my claim successfully. For anyone still trying - don't give up, it IS possible.

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67 attempts in one morning?! How is that even possible? That's like one attempt every 2 minutes.

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I had the menu pattern memorized and was redialing the second I heard 'too busy to take your call'. Became a machine.

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2 hours and 10 minutes on hold after 67 attempts. The dedication is incredible but also highlights how broken this system is.

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Ignore anyone telling you about 'specialist lines' or secret numbers. Those don't exist anymore post-pandemic. There's only one unemployment line and we're all competing for the same agents.

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Thank you! I wasted 2 days trying different numbers I found online. Wish I'd seen this earlier.

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Yeah, all those 'insider tips' about different departments are outdated. It's just one big overloaded phone system now.

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Started calling at 7:55am (5 minutes before they open), got the 'we're closed' message until exactly 8:00am, then immediately started getting busy signals. The volume is insane right when they open.

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I do the same thing! It's like a race. The second that clock hits 8:00am everyone starts dialing.

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Exactly. And then by 8:05am you're already behind hundreds of other callers. The early bird strategy is real.

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Quick question - when you finally reach an agent to file a claim, do they handle everything over the phone or do you still need to submit documents separately? Trying to prepare for when I eventually get through.

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They can file the basic claim over the phone but you'll need to upload documents to your online account later. Have your SSN, employer info, and last day worked ready.

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Good to know, thanks! At least I can get the ball rolling with just the phone call.

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Been using Claimyr for the past week after manual calling failed. Got through 3 times in 5 days with an average wait of 25 minutes. Honestly the best investment I've made. Here's their demo video if anyone's curious: https://youtu.be/JmuwXR7HA10

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3 times in 5 days?! I haven't gotten through once in 3 weeks of manual calling. That's a crazy difference.

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Right? It's like night and day. The robots are just better at this repetitive task than humans. Wish I'd found it sooner.

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Just watched the demo video. Pretty impressive. Might have to bite the bullet and try this.

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