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Grace Johnson

Need help finding my EDD phone number - which one actually works?

I've been searching everywhere for the right EDD phone number to call about my claim. I keep finding different numbers online and I'm not sure which one is current or if some are fake. I tried calling what I thought was the main line but got some weird recording. Can someone confirm the actual EDD phone number I should be using? I need to reach someone about my benefits and don't want to waste time calling the wrong numbers.

The main unemployment line is 800-300-5616. There's also 833-978-7753 but they're literally the same line, just different numbers that route to the exact same place.

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Thank you! I was calling some 855 number I found on a random website. No wonder I wasn't getting anywhere.

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Yeah avoid those 855 numbers, they're usually scams or outdated. Stick to the 800 and 833 numbers for unemployment.

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Those are the right numbers but good luck actually getting through. I've been calling for 2 weeks straight and can't even get past the busy signal most days.

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How many times do you usually try before giving up for the day?

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I usually try about 50-60 times before I have to stop. It's exhausting and my fingers hurt from hitting redial.

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50-60 times is rookie numbers. I hit 120 attempts yesterday and still nothing.

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Before you spend all day calling, you might want to check out Claimyr. I was in the same boat calling those numbers over and over. Claimyr dials for you and calls you back when they get an agent on the line. Saved me literally hours of my life.

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Is that legit? I'm desperate enough to try anything at this point.

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Yeah it's real. I was skeptical too but it worked. Cost me like $20 but got through in 25 minutes vs the days I wasted calling manually.

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I used them too. Worth every penny when you consider the alternative is calling 100+ times a day.

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The menu pattern once you get through is: dial 1, wait about 70 seconds, then 1-1-***. Don't wait for all the prompts, you can press the numbers early to save time.

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Wait, you can press the numbers before the prompts finish? That could save so much time!

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Exactly. You can shave off like 30 seconds per call. When you're calling 80+ times, that adds up.

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This is the kind of tip I needed! Every second counts when you're redialing all day.

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Make sure you're not calling between noon and 1:30pm. The entire call center goes to lunch and nobody answers during that time. Found that out the hard way after wasting 2 hours.

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Seriously? They all take lunch at the same time? That seems crazy for a government agency.

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Yep, complete dead zone. I've never gotten through during lunch hours, not once in dozens of attempts.

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They should really announce that somewhere. I've wasted so much time calling during lunch.

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Monday mornings are the absolute worst time to call. Everyone's trying to call first thing after the weekend. Wednesday afternoons seem to be the sweet spot.

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Good to know! I was planning to start calling early Monday thinking it would be better.

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Nope, avoid Mondays if possible. Also don't bother calling after 4pm any day - they seem to stop taking new calls.

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Thursday afternoons work well too. But honestly any time requires major patience.

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I finally got through last week after 3 weeks of trying. Called Wednesday at 2:15pm, took 47 attempts that day but got on hold. Then waited 1 hour 50 minutes and actually talked to someone!

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47 attempts in one day? How did you keep track of all that?

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I started keeping a log. Dates, times, number of attempts. Helps you see patterns and stay motivated.

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That's dedication! I give up after like 20 tries usually.

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Be warned - even if you get on hold, there's like a 40% chance the call will just drop after an hour or two. Happened to me 3 times last month. So frustrating.

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That's my biggest fear. Waiting for 2 hours just to get disconnected sounds awful.

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It's soul crushing. You think you've finally made it then *click* dial tone. Back to square one.

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This is exactly why I ended up using Claimyr. Couldn't deal with the dropped calls anymore.

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For what it's worth, both the 800 and 833 numbers go to the exact same place. Don't believe anyone who tells you one is better than the other or that there's some secret specialist line. That's all outdated info from the pandemic.

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Thanks for clarifying! I was wondering if I should try switching between the numbers.

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Nope, save yourself the trouble. Same exact phone system, same hold times, same everything.

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I wasted a whole week thinking the 833 number was somehow different. Wish I'd known this earlier.

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If you're going to call manually, set up for the long haul. Get comfortable, charge your phone, have snacks ready. Make it like a part-time job because that's basically what it becomes.

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This is so depressing but probably realistic advice.

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Yeah it sucks but that's the reality. Or you can pay someone like Claimyr to do the work for you.

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I actually took vacation days from work just to call EDD. That's how bad it's gotten.

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Pro tip: if you work during the day, Claimyr lets you schedule callbacks for later. I'd place an order in the morning and get my callback around 6pm with an agent already on the line. Game changer for people with jobs.

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Wait, they can call you back outside business hours? How does that work?

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They stay on hold during business hours then forward the call to you whenever you want. Pretty clever system.

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That's actually brilliant. I've been trying to call during my lunch breaks and it's impossible.

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Start calling at 7:55am, 5 minutes before they officially open. Sometimes you can get in the queue early. But even then it's still a numbers game - expect to redial 50+ times minimum.

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I had no idea you could call before 8am. Does that actually work?

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Sometimes! Not always but it's worth trying. Every little advantage helps with these phone lines.

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I do the same thing. Set my alarm for 7:30, coffee ready, start dialing at 7:55. Works maybe 20% of the time.

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Just want to echo what others said about Claimyr - it really does work. I was skeptical about paying for something I should be able to do myself, but after wasting 2 weeks calling manually, it was worth it. Got connected in about 35 minutes.

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How much does it cost? Is there a guarantee it works?

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I think I paid around $20. No guarantee but their success rate is way higher than manual calling. Check out claimyr.com if you want to see their demo video.

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I saw that demo video at https://youtu.be/JmuwXR7HA10 - really shows how their system works. Pretty impressive tech.

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Bottom line: those are the right phone numbers (800-300-5616 or 833-978-7753) but calling manually is brutal. Budget several hours or full days, avoid lunch time and Monday mornings, and be prepared for dropped calls. Or just use an auto-dialer service and save yourself the headache.

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This thread has been incredibly helpful. At least now I know what I'm getting into with those numbers.

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Good luck! Just remember it's not your fault the system is this broken. Everyone struggles with these phone lines.

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Agreed. The phone system is the problem, not the people trying to call. Don't let it stress you out too much.

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