Need EDD phone number to talk to a person - been trying for days with no luck
I desperately need the EDD phone number to talk to a person about my claim. I've been calling what I think is the right number but keep getting automated messages or busy signals. Does anyone have the actual direct number where I can reach a real human being? My benefits got stopped and I need to speak with someone urgently.
49 comments


Vera Visnjic
The main EDD phone number to talk to a person is 800-300-5616. Call first thing at 8am and press 1-1-*-*-* after waiting about a minute. Be prepared to redial 50+ times just to get on hold.
0 coins
Mason Lopez
•Thank you! I'll try this first thing tomorrow morning. How long is the typical hold time once you get through?
0 coins
Vera Visnjic
•Usually 1.5 to 2 hours on hold, and that's if the call doesn't drop. About half the calls get disconnected unfortunately.
0 coins
Jake Sinclair
I feel your pain. Been trying the EDD phone number to talk to a person for 3 weeks straight. The 833-978-8753 number is supposedly the same line but I haven't had better luck with either one.
0 coins
Brielle Johnson
•Those numbers are exactly the same line, confirmed by an EDD rep I finally reached last month. Don't waste time switching between them.
0 coins
Jake Sinclair
•Good to know! I was wondering why they both seemed equally impossible to get through on.
0 coins
Honorah King
After burning through hundreds of minutes on my phone plan trying to reach EDD, I finally used Claimyr. Got a callback with a live agent in 25 minutes. Check out claimyr.com - it's paid but honestly worth every penny when you're desperate.
0 coins
Mason Lopez
•Is that legit? I'm skeptical of paying for something I should be able to do myself, but I'm getting desperate.
0 coins
Honorah King
•I was skeptical too but after wasting 3 full days calling manually, I tried it. They have a demo video at https://youtu.be/JmuwXR7HA10 that shows how it works.
0 coins
Oliver Brown
•Claimyr saved my sanity. Used it twice now and both times got through in under 40 minutes vs the 2+ hours I was spending manually dialing.
0 coins
Mary Bates
Pro tip: Don't even bother calling the EDD phone number to talk to a person between 12pm and 1:30pm. The entire call center takes lunch and nobody answers during that window.
0 coins
Clay blendedgen
•Seriously?! I've been calling during lunch thinking it might be less busy. That explains why I never get anywhere at that time.
0 coins
Mary Bates
•Yep, learned this the hard way after wasting hours calling during lunch. They should really announce this but they don't.
0 coins
Ayla Kumar
The fastest way I found to navigate their menu when calling the EDD phone number to talk to a person: dial 1 immediately, wait exactly 70 seconds, then press 1-1-*-*-* as fast as possible. Saves about 30 seconds per attempt.
0 coins
Mason Lopez
•Every second counts when you're redialing 80+ times! Thanks for this tip.
0 coins
Lorenzo McCormick
•I do something similar but press the buttons before the prompts finish. You can interrupt most of the recorded messages.
0 coins
Carmella Popescu
Wednesday afternoons seem to be the sweet spot for reaching someone. Mondays are impossible and Friday afternoons they seem to stop taking new calls after 3pm.
0 coins
Kai Santiago
•This matches my experience exactly. Wednesday around 2pm has been my most successful time slot.
0 coins
Mason Lopez
•I'll try Wednesday then. I've been calling Monday mornings thinking it would be less busy but getting nowhere.
0 coins
Lim Wong
Just a heads up - there's no special 'specialist line' anymore like some people claim. Those tricks stopped working after the pandemic. The main number is your only real option.
0 coins
Dananyl Lear
•Thank you for clarifying this! I've seen people posting about specialist lines but could never find a working number.
0 coins
Lim Wong
•Yeah, those posts are outdated. EDD consolidated everything to the main line in 2021.
0 coins
Noah huntAce420
I finally got the EDD phone number to talk to a person working yesterday! Called at exactly 8:02am, got through on attempt #47, waited 1 hour 52 minutes on hold. The key was not giving up when I got the busy signal.
0 coins
Mason Lopez
•47 attempts?! I thought I was being persistent at 20 tries. This is encouraging though - at least it's possible.
0 coins
Noah huntAce420
•Keep going! I know it sounds crazy but persistence really is the only way with manual dialing. Set aside a full day.
0 coins
Ana Rusula
•Or just use an auto-dialer service and avoid the 47 attempts entirely. I used Claimyr last week and got connected in 15 minutes.
0 coins
Fidel Carson
Been tracking my call attempts for 2 weeks trying to find patterns. Best success rate so far: Tuesday 2:30pm (3 holds out of 12 attempts), worst: Monday 8:15am (0 holds out of 23 attempts).
0 coins
Isaiah Sanders
•This is really helpful data! I've been keeping a similar log but only for 4 days. Tuesday afternoons do seem better.
0 coins
Mason Lopez
•You're way more organized than me. I just keep calling whenever I remember and getting frustrated.
0 coins
Xan Dae
Warning: Even if you get through to hold, about 30-50% of calls get dropped by their system. Happened to me 3 times last week after waiting over an hour each time.
0 coins
Fiona Gallagher
•This is the most frustrating part! I'd almost rather get a busy signal than wait 2 hours just to get disconnected.
0 coins
Thais Soares
•The dropped calls are why I eventually paid for Claimyr. They handle the hold time and call drops, then forward you a live agent when they get one.
0 coins
Nalani Liu
For anyone still struggling with the EDD phone number to talk to a person - I set my alarm for 7:45am, make coffee, and start dialing at 7:58am sharp. Got through twice using this method.
0 coins
Mason Lopez
•I'm going to try this tomorrow! Do you keep redialing continuously or take breaks?
0 coins
Nalani Liu
•Continuous redialing until about 10am, then I take a break and try again around 2pm. Never call during lunch.
0 coins
Axel Bourke
PSA: EDD hours are Monday-Friday 8am to 5pm Pacific. Don't waste time calling outside these hours - you'll just get a recording.
0 coins
Aidan Percy
•I learned this the hard way calling at 7:30am thinking I'd beat the rush. Just got a 'we're closed' message.
0 coins
Fernanda Marquez
After 3 weeks of failed attempts at the EDD phone number to talk to a person, I broke down and used an auto-dialer. Got through in 22 minutes. Sometimes you just have to admit defeat and pay for help.
0 coins
Mason Lopez
•Which service did you use? I'm getting close to that point myself.
0 coins
Fernanda Marquez
•Claimyr - claimyr.com. Wasn't cheap but compared to the hours I was wasting, it was worth it. They called me back with an agent on the line.
0 coins
Norman Fraser
If your phone plan has limited minutes, be careful with the EDD phone number to talk to a person. I burned through 800 minutes in one week and got hit with overage charges.
0 coins
Kendrick Webb
•Use WiFi calling if your carrier supports it! Saved me from similar overage fees.
0 coins
Mason Lopez
•Good point - I hadn't thought about the phone bill impact of all this calling.
0 coins
Hattie Carson
The most important thing about calling the EDD phone number to talk to a person: you have to treat it like a part-time job. Block out 4-6 hours minimum and just keep dialing. It's not a quick process.
0 coins
Mason Lopez
•4-6 hours?! I don't have that kind of time with my work schedule. This is why I might need to look into alternatives.
0 coins
Destiny Bryant
•That's exactly why services like Claimyr exist. They do the time-consuming part so you don't have to sit there all day redialing.
0 coins
Dyllan Nantx
Don't fall for any 'secret numbers' or 'backdoor methods' you see online. I wasted days trying supposed insider tricks. The main EDD phone number to talk to a person is really your only legitimate option.
0 coins
TillyCombatwarrior
•Thanks for this reality check. I was about to try some sketchy number I found on a forum.
0 coins
Mason Lopez
•Good to know - I'll stick with the official numbers you all have shared.
0 coins