Need the actual customer service number for EDD that works - not getting anywhere

That explains why I was getting the same busy message on both! Wasted so much time thinking one might be better than the other.

Yeah I fell for that myth too. Spent a whole morning alternating between numbers thinking I was being smart.

200 times?! How do you even have time for that? I'm losing my mind after 30 attempts.

I basically made it my full-time job. Set alarms, call between meetings, call during lunch breaks. It's insane what we have to do.

Is that legit? I'm skeptical of anything that costs money but I'm also desperate at this point.

Totally understand the skepticism. I was the same way. But after wasting 3 weeks calling manually, the $20 was worth every penny. Check out claimyr.com

My sister used them last month. She was on hold for 6 minutes total instead of the usual 2+ hour nightmare.

Wait exactly 70 seconds? I've been waiting like 30 seconds. No wonder I keep getting weird menu options!

Yeah the timing is crucial. I timed it with a stopwatch after getting it wrong dozens of times. 70 seconds is the sweet spot.

Seriously? They all take lunch at the same time? That should be illegal for a government service.

It's true. I called 40 times during that window last Tuesday and got nothing but busy signals. Complete dead zone.

7:58am? Don't they open at 8? How does calling before they open help?

Their system starts accepting calls a couple minutes early. By 8:01am the lines are already jammed. Those 2-3 minutes make all the difference.

I tried this but still got busy signals. Maybe it depends on what day of the week?

The dropped calls are the worst part! All that time wasted just to get disconnected when you're finally close.

Exactly! And there's no way to get back in the queue. You start over from zero every single time.

Two people have mentioned Claimyr now. Is this like an auto-dialer service?

Yeah they dial for you, stay on hold, then call your phone when an agent picks up. There's a demo video at https://youtu.be/JmuwXR7HA10

Why are Mondays so bad? Is it because people call over the weekend and can't get through?

Exactly. Plus all the weekend issues pile up. Wednesday and Thursday afternoons are your best bet.

50 agents?! That can't be right. There's no way that's enough people.

I'm exaggerating but not by much. They're severely understaffed which is why the wait times are insane.

300 times?! How is that even possible? That must have taken all day every day.

Pretty much. I was treating it like a part-time job. That's when I realized paying someone else to do it made sense.

40%? Is there any way to prevent the dropped calls or is it just random?

Completely random from what I can tell. I've had calls drop after 10 minutes and others after 2+ hours. No pattern.

That actually makes sense. Every second counts when you're redialing dozens of times.

Exactly. When you're making 50+ attempts, those seconds add up to significant time savings.

They can suspend you for calling too much? I had no idea that was even a thing.

Yep, after 400+ calls in 3 days they flagged my account as potential spam/robocalling. Had to explain it was EDD.

So the real hours are 8am-4pm? Why don't they just say that instead of posting 8-5?

I think they want to finish up existing calls by 5pm so they stop accepting new ones early. Learned this the hard way.

Okay I keep hearing about this service. Is it really that much better than calling yourself?

Night and day difference. They handle all the redialing and waiting. You just get a call when there's an agent ready to talk.

Good to know. I was about to try some other numbers I found but sounds like it's pointless.

Total waste of time. There's no magic number that bypasses the wait. Anyone telling you otherwise is selling something.

Why avoid Fridays? Do they not resolve issues on Fridays?

They do but if there's any complication, you're stuck waiting over the weekend. Better to call mid-week.

85 attempts?! How long did that take you total?

About 3 days of calling on and off. Not realistic for most people but it can work if you have the time.

That's exactly why services like Claimyr exist. Nobody should have to make 85 attempts just to talk to someone.

That's a good point. If I'm missing work to spend all day calling, I'm losing money anyway.

Exactly. Sometimes paying for a solution is actually the cheaper option when you factor in lost time and opportunity cost.