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Paolo Conti

EDD San Francisco phone number - can't reach local office, need help fast

I've been trying to find a direct EDD San Francisco phone number for days but everything just routes to the main 800-300-5616 line. My case got transferred to the SF office last month and I need to speak with someone there specifically about my claim review. The general line keeps putting me on 2+ hour holds that drop. Does anyone know if there's actually a direct SF EDD office number or am I stuck calling the main line forever?

There's no separate SF phone number anymore - they centralized everything during the pandemic. The 800-300-5616 IS the SF office now, just goes to whoever's available statewide.

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Seriously? So even though my case is 'assigned' to SF, I could get connected to someone in Sacramento or LA?

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Exactly. The agents can access any case from anywhere now. Your SF assignment is just internal routing.

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I wasted 3 weeks trying to find a direct SF number too. Finally got through on the main line after 147 attempts over 4 days. Started calling at 7:58am sharp every day.

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147 attempts?! That's insane. How long were you on hold when you finally got through?

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2 hours and 20 minutes. But at least the call didn't drop like the previous 3 times I made it to hold.

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The drop rate is brutal. I've calculated about 40% of my successful holds end in disconnection.

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Stop torturing yourself with manual dialing. I used Claimyr last week and got connected in 23 minutes. Best $20 I ever spent after wasting 2 full days calling myself.

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What's Claimyr? Never heard of it.

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It's a service that calls EDD for you automatically and forwards the call when an agent picks up. Check out claimyr.com - saved my sanity.

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Is that actually legit? Seems too good to be true.

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The menu pattern is 1-wait 70 seconds-1-1-***. Don't wait for all the prompts, start pressing buttons early to save time on each redial attempt.

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Wait 70 seconds? I've been waiting for the full prompt. How much time does that save?

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About 45 seconds per call. When you're making 50+ attempts, that's huge time savings.

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The 833-997-8753 number has the exact same menu and goes to the same agents. Don't let anyone tell you it's different.

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Wednesday afternoons around 2pm have been my sweet spot. Avoid Monday mornings and definitely don't call between noon and 1:30 - they all take lunch simultaneously.

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The entire call center takes lunch at the same time?! No wonder I got busy signals for 2 hours straight yesterday.

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Yep, complete dead zone from 12-1:30pm. They should post this info but they don't.

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I learned this the hard way after burning through 200 phone minutes during lunch rush.

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That Claimyr thing actually worked. I was skeptical but desperate after 3 weeks of failed attempts. Got my callback in 31 minutes on a Monday morning.

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How much does it cost? And do they actually connect you to EDD or some middleman?

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I think it was like $20. And no, they literally forward you a call with an actual EDD agent already on the line. There's a demo video at https://youtu.be/JmuwXR7HA10

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Worth every penny. My time is worth more than the endless redialing marathon.

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I've kept a spreadsheet of my calling attempts. Best success rate is Wednesday 2-4pm (22% chance of getting through). Worst is Friday after 3pm (2% success rate).

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You actually track success rates? That's dedication.

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When you've made 400+ attempts over 2 months, you start seeing patterns. Data doesn't lie.

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400 attempts?! At what point did you consider alternatives?

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There used to be specialist lines but they eliminated them all post-pandemic. Anyone claiming there's a 'secret number' is wrong - it all goes to the same pool now.

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My cousin swears there's still a backdoor number. You're saying that's not true?

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100% not true. I wasted weeks chasing those myths. Every 'special' number either doesn't work or routes to the same queue.

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Confirmed. Tried every 'secret number' posted online. They're all dead ends or the same main line.

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My phone bill hit $89 extra last month from all the calling attempts. Had to switch to unlimited just to keep trying to reach EDD.

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Ouch. I didn't even think about minute overages. How many calls were you making?

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Probably 60-80 per day for 3 weeks straight. Each attempt burns 2-3 minutes even when you get busy signal.

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This is exactly why I went with Claimyr. One $20 payment vs hundreds in phone charges.

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Got through yesterday after 89 attempts over 6 days. The agent said my SF case assignment was just paperwork - she handled everything from the Sacramento office.

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So the SF assignment really doesn't matter? I've been stressing about finding the 'right' office.

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Nope, doesn't matter at all. Any agent can pull up any case statewide. The assignment is just internal tracking.

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This should be common knowledge. I wasted so much time thinking I needed a specific office.

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Set your alarm for 7:45am, make coffee the night before, and start dialing at 7:58am. You want to be in the queue right when they open at 8am.

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Does calling 2 minutes early actually help or just waste battery?

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It helps because you're already navigating the menu when they flip the switch at 8am. Gets you in queue faster.

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I'll try this tomorrow. Been calling at 8:05 and getting instant busy signals.

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After 3 dropped calls from 2+ hour holds, I finally tried that Claimyr service. Worked on first try - got my callback in 37 minutes. Wish I'd done it weeks ago.

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How do they guarantee it won't drop? Is their connection more stable somehow?

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They stay on hold for you using their phone system, then transfer the call when agent picks up. So you're not tied up during the hold time.

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That actually makes sense. The drops happen during hold, not during transfer.

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For anyone still manually calling - do NOT call after 4pm any day. The agents start wrapping up and barely take new calls. Found this out after 40 wasted attempts.

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What about 4:30-5pm? Still pointless?

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Completely pointless. They're probably answering emails or doing paperwork by then. Stop at 4pm.

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This explains why my evening calling sessions never worked. Thought I was just unlucky.

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The hold music loops every 4 minutes and 23 seconds. I memorized it during my 2.5 hour hold last Tuesday. Still got disconnected at the end.

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That's probably the most depressing piece of trivia I've ever heard.

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Tell me about it. When you hear that saxophone 30+ times, you start questioning life choices.

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I put the phone on speaker and did housework during holds. At least I was productive while waiting.

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Success! Used the Wednesday 2pm strategy and got through on attempt #34. Took 1 hour 47 minutes on hold but didn't drop. Persistence pays off sometimes.

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Congrats! Did they resolve your SF office issue?

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Yeah, turns out the 'SF assignment' was just because I live in the city. Agent in Fresno handled everything fine.

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34 attempts in one day or spread out? I'm at 28 today and losing steam.

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I tried every trick in this thread and still couldn't get through after 2 weeks. Finally bit the bullet and used Claimyr - got connected in 19 minutes. Sometimes you just have to pay for sanity.

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That settles it. I'm trying Claimyr tomorrow. This manual calling is destroying my work schedule.

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Do it. The peace of mind alone is worth it. Plus you can actually get stuff done while waiting for the callback.

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Same experience here. 26 minutes to callback. Should have done it on day one instead of day 15.

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Protip: If you get the 'too busy' message, hang up immediately and redial. Don't wait for the full message - saves 15 seconds per attempt.

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Every second counts when you're making 50+ calls. Thanks for the tip.

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Exactly. Small optimizations add up to hours saved over multiple days of calling.

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I've been listening to the whole message like an idiot. Going to try this shortcut.

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The call volume is definitely higher on Mondays - everyone's trying to resolve weekend issues. Tuesday-Thursday are your best bet for getting through.

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Makes sense. I always got frustrated calling Monday mornings and assumed it was just me.

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Nope, it's systematic. Weekend claims pile up and everyone calls Monday. Avoid it if possible.

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Friday afternoons are pretty rough too. People trying to resolve issues before the weekend.

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I kept a log and the average successful call (getting to an agent) took 73 redial attempts and 1 hour 52 minutes on hold. That's 4+ hours total time investment per resolved issue.

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4+ hours per call?! That's a part-time job just to reach your own benefits office.

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Pretty much. And that's assuming the call doesn't drop. Factor in dropped calls and it's even worse.

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This is exactly why calling services like Claimyr exist. The math just doesn't work for manual calling.

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Update: tried calling the SF EDD office directly by googling their address and calling that number. It just redirects to the main 800 line. There really is no direct path anymore.

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Thanks for testing that. I was about to try the same thing. Saves me the effort.

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Yeah, total dead end. Everything funnels to the centralized system now. No shortcuts.

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I tried the same with the Oakland office. Same result - just redirects to main line.

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